Jaime Purdon
Jaime Purdon at Butler GMC

Jaime Purdon

Service Director

Butler GMC

104 Sturbridge Road
Charlton, MA 01507

4.9
37 Reviews
4.9

37 Reviews

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37 Reviews of Jaime Purdon

October 01, 2026

Dealership Rating
Employee Rating

Great communication with the service department! ! Got me in and out in a timely manor. Very friendly highly recommend More

by Brianthemidstatelion
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Lindsey, Bob Montgomery, Paul Wegener , Patrick

Oct 01, 2026

Butler GMC responded

Thanks for the five-star rating and recommendation. Knowing our team’s clear communication and fast service on your HUMMER EV SUV met your expectations is truly rewarding.

September 30, 2026

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I had an excellent experience. All of the staff were helpful, kind, thoughtful, outgoing, and willing to help in anyway they could More

by cldshelby
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Sep 30, 2026

Butler GMC responded

Your praise of our staff’s kindness, thoughtfulness, and eagerness to help underlines what we strive for in every visit. Knowing you had an excellent experience purchasing your new GMC 3500 means a great deal to us.

September 22, 2026

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For 2 years very satisfied, but last visit was terrible lack of communication with service department More

by M.MAROTTA1954
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 25, 2026

Butler GMC responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

September 17, 2026

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Pleased with the service that I received at Butler’s, I would do business with them again More

by SALLYJMAHAN
Service Price Transparency
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Recommend Dealer
Yes
Sep 17, 2026

Butler GMC responded

Knowing you were pleased with our service on your Buick LaCrosse and that you’d do business with us again means a lot to our service department. Jaime and our team look forward to assisting you again.

September 15, 2026

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I went in for inspection sticker, and by the time I had finished my cup of coffee, the inspection was done, and the vehicle had passed with flying colors.. I will be doing business with this company in the More

by CTPALMERINO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Paul Wegener

Sep 15, 2026

Butler GMC responded

Knowing the inspection was complete before you finished your coffee means a lot to our service team. We’re glad your Chevrolet Colorado passed with flying colors and that our team could make the experience pleasant. Hearing you’ll be back in the future means a great deal to us.

September 11, 2026

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The new ownership has done a lot to improve not only the facilities but the professionalism of the staff and overall customer experience. More

by bravaloft
Service Price Transparency
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Recommend Dealer
Yes
Sep 11, 2026

Butler GMC responded

Your note about the facility improvements and heightened professionalism in our service department truly reflects the impact of new ownership. Knowing these enhancements made servicing your GMC Sierra 1500 more enjoyable is rewarding. Your five-star rating and kind words mean a great deal to us.

September 08, 2026

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Staff was Professional and friendly. Just an inspection sticker visit but in and out in less then 20 minutes. FANTASTIC!! More

by michael.couture
Service Price Transparency
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Recommend Dealer
Yes
Sep 08, 2026

Butler GMC responded

Thanks so much for the five-star rating! Jaime and our service team are pleased we could get your Dodge Charger’s inspection sticker done in under 20 minutes with friendly, professional care.

September 05, 2026

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Nice staff. Quick and professional service. They are highly recommended for any types of services. More

by mal_ara
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 05, 2026

Butler GMC responded

Knowing our team’s friendly and efficient service on your Kia Sportage met your expectations means a lot to our service department. Hearing you recommend us for any service need is rewarding.

September 05, 2026

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Pleasure to do business with. Everyone is friendly and knowledgeable. I would buy from them again. More

by STEVEJCAT.SC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2026

Butler GMC responded

Being welcoming and sharing our expertise is how our team strives to operate. Knowing that you’d buy from us again means a lot to us.

August 27, 2026

Dealership Rating
Employee Rating

Quick and professional service. Prices are awesome and they’re transparent. Would highly recommend going to Butler for a new car or regular maintenance. More

by cwsnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Butler GMC responded

Knowing you found our service quick and professional and our pricing transparent means a lot to our service team. Thank you for recommending our dealership for your Sierra 1500’s maintenance or a new vehicle.

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