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Burnsville Toyota
Burnsville, MN
1,502 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,502 Reviews of Burnsville Toyota
August 11, 2023
My salesperson, Caleb was great, did a great job answering my questions and keeping me posted during the 10 month wait until I got my new car. However, my experience with the Finance Dept was anythi answering my questions and keeping me posted during the 10 month wait until I got my new car. However, my experience with the Finance Dept was anything but great. I was given misleading information about what my new car warranty covered and was talked into the extended vehicle coverage. I called Toyota directly, received clarification on what is actually covered and promptly canceled the expensive extended coverage. More
by GKLAUBE
Verified CustomerEmployees Worked With
Caio Evangelista, Caleb Harmon
August 08, 2023
Neil in service made it a smooth visit, explained everything. it was was quick service. The repair area's are very clean which means they have their act together. everything. it was was quick service. The repair area's are very clean which means they have their act together. More
by stanheaston
Employees Worked With
Neil Knutson
August 08, 2023
The process of purchasing the car we wanted was pretty seamless when we were in the dealership. The wait time to get the car was far longer than we had been told to expect. It would have been nice if some seamless when we were in the dealership. The wait time to get the car was far longer than we had been told to expect. It would have been nice if someone would have reached out to us proactively with updates on the expected date of delivery. Instead we had to be the ones to outreach to get updates. It turns out our car came in while our salesperson was out of the country so it sat there until he came back. It would have been really nice if someone else could have reached out and helped us get our car. We were driving an old car without air conditioning while we waited for our new one to come in and every day mattered to us. More
by tdubya
Employees Worked With
Mike Quam, Chaz Oatis
August 08, 2023
The guy was outstanding, and his professional needs. I come there again to service quick and release excellent service. The gentleman that worked with he was outstanding in the service and his knowledge I come there again to service quick and release excellent service. The gentleman that worked with he was outstanding in the service and his knowledgeable of his duties. That’s what I like my xxxx to a mechanic somebody who knows something about the vehicle and knowledgeable this gentleman was outstanding. Thank you the More
by airforce17173
Employees Worked With
Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Nolan Christy, Amador Pacheco, Allex Roberge, Doug Anderson, Dave Grosulak
