Burnsville Toyota

Really appreciated the Express Service option to get my car in on a very short timeline. car in on a very short timeline. More

I had a good experience with the service. The cashier didn't seem to know how to look up my service benefits and had to leave the window twice to get the answers. Then she sent me to the w The cashier didn't seem to know how to look up my service benefits and had to leave the window twice to get the answers. Then she sent me to the wrong service bay to get my car. Other than that, I had a good experience. More

The last two times I had service, oil changes, we’re lacking in providing the simplest of details, this time, my passenger seat was lying flat and not returned to upright. No oil date sticker update o lacking in providing the simplest of details, this time, my passenger seat was lying flat and not returned to upright. No oil date sticker update on windshield, did not return my odometer screen to original screen. If I can’t trust you to do the simplest things how can I trust you to do the actual work I came in for? Was my oil plug and oil filter properly insatlaled? Very shabby, shabby work that is only getting worse. Will not be r3turning to Burnsville Toyota for needed maintenance and this is from a person who bought 4 new Toyota vehicles in the past 13 years. More

Great responsive service. C Knutson gave me options and ended up finding the right key in the parts department. Great job! C Knutson gave me options and ended up finding the right key in the parts department. Great job! More

Super easy to schedule, work was done ahead of schedule, and everyone was very friendly. and everyone was very friendly. More

They are so honest and polite! There was no problem using the shuttle so I didn’t miss any work. There was no problem using the shuttle so I didn’t miss any work. More

Had some work done on my 2015 Highlander recently at Burnsville Toyota. The customer service was excellent! My advisor, Scott Messer handled everything very professionally and kept me well-informed thro Burnsville Toyota. The customer service was excellent! My advisor, Scott Messer handled everything very professionally and kept me well-informed throughout the whole process. More

I purchased my 2003 4Runner Sport from this dealership. It was a nice experience then and the after-sale service continues to be great! It was a nice experience then and the after-sale service continues to be great! More

Great communication and service. Work was explained clearly. Friendly customer care. Will use Burnsville Toyota again. Work was explained clearly. Friendly customer care. Will use Burnsville Toyota again. More

The rep that helped me was very nice! Younger guy but knowledgeable and he stapled his business card to the documents. Pleasant experience! Younger guy but knowledgeable and he stapled his business card to the documents. Pleasant experience! More