Burnsville Toyota

Attentive and pressing to satisfy the customer On arrival for my appointment, the dealership was short on cars for customers who needed a rental vehicle. They immediately tried to get me the best C On arrival for my appointment, the dealership was short on cars for customers who needed a rental vehicle. They immediately tried to get me the best Camry they could find from another rental company that could take 2 hours. I was surprised that they scoured their inventory and pulled a 2017 Prius Prime+, that was pulled from operations previously and let me have that. I was on my way from start to finish in less than 1/2 an hour. I wasn't expecting that at all. More

I was very happy with the work. I was extremely happy with the work that was done and it was done sooner than expected. It is always better to make an appointment because I do wait I was extremely happy with the work that was done and it was done sooner than expected. It is always better to make an appointment because I do wait while the work is being completed. More

Good experience Joel spent a lot of time with us when looking at vans. There was no pressure at all. I had to bring my van back for an installation and had some oth Joel spent a lot of time with us when looking at vans. There was no pressure at all. I had to bring my van back for an installation and had some other questions. Joel wasn't in, so Kevin handled everything down to the tiniest detail. I trust Burnsville Toyota, both sales and service. More

Software upgrade Car needed it because navigation froze and bluetooth froze and wouldn’t reboot without shutting vehicle off. Because of this I missed my appointment Car needed it because navigation froze and bluetooth froze and wouldn’t reboot without shutting vehicle off. Because of this I missed my appointment at my distination because car and me were so lost. More

15K Checkup Austin was very attentive and sensitive to my needs for a quick turn-a-round...thank you for your excellent service !!! He kept me informed of the ent Austin was very attentive and sensitive to my needs for a quick turn-a-round...thank you for your excellent service !!! He kept me informed of the entire process. More

Hybrid Inverter Coolant Change at 100,000 The Dealer had alerted me to this necessary expense at the previous oil change. The alert was much appreciated. It allowed me to plan for it. The Dealer had alerted me to this necessary expense at the previous oil change. The alert was much appreciated. It allowed me to plan for it. More

great experience Service techs are awesome and helpful Great service, very friendly and helpful and did what they said they would for us. Also made suggestions on things to watch form. Would come back Great service, very friendly and helpful and did what they said they would for us. Also made suggestions on things to watch form. Would come back More

Salespeople very helpful Found car we wanted. Sean Giere went over it very careful as far as the technology equipped part, which we had many questions. Brought car back for Found car we wanted. Sean Giere went over it very careful as far as the technology equipped part, which we had many questions. Brought car back for more questions and Sean answered them More

maintenance check up Took car in for 45000 mile check up. Took almost hour and a half just to check things over. Nice waiting area bit thought that was a little long. Took car in for 45000 mile check up. Took almost hour and a half just to check things over. Nice waiting area bit thought that was a little long. More

Excellent Service Excellent customer service. Not a fan of waiting an hour for an oil change and tire rotation but that's the consequence I anticipate when scheduling Excellent customer service. Not a fan of waiting an hour for an oil change and tire rotation but that's the consequence I anticipate when scheduling it on a Saturday. They offer a Courtesy Driver but the wait room offers snacks and comfortable furniture during service. Overall this is a top notch service department. In the military I traveled plenty and experienced several different service departments...this one by far on a scale of 1-10 is a 10! Hope they continue the great work and customer service. More