Burnsville Toyota

good expierence I had an apppointment scheduled for the day before I actually received the service. When I arrived on time for the scheduled appointment, there were 1 I had an apppointment scheduled for the day before I actually received the service. When I arrived on time for the scheduled appointment, there were 12 cars already at the delership for service. I was told the wait would be over 90 minutes. I did not stay for the appointment. The next day I went early in the morning and no one was waiting and service person got my car in and out in less than an hour. I always make an appointment but this time die not. Was not happy about the day of the appointment since I rearranged my day to make the scheduled time. More

Blue-tooth The blue-tooth firmware in my companies RAV4 (lease) needed an update. Doug (service) set me up, and the work was done before I even got to the Sudoku The blue-tooth firmware in my companies RAV4 (lease) needed an update. Doug (service) set me up, and the work was done before I even got to the Sudoku in my newspaper. I left, ready to make a call to test the unit, and noticed the same intermittent dropping of signal. Not even out of the parking lot, I turned around, and drove into the service center. Doug, looking very concerned, walked the length of the service bay to bring up Steve (service). Not only was Steve able to fix the problem (a bit of fine tuning), but he also informed me about other electrical, and device problems that can occur with any vehicle. The visit was still quick, thorough, and informative! More

Great Trip to Burnsville Toyota! I brought our Camry in for the 95,000 Mile Service. I'm always treated very well on my visits and any problems that come up are taken care of immedi I brought our Camry in for the 95,000 Mile Service. I'm always treated very well on my visits and any problems that come up are taken care of immediately. This time was no exception. It was discovered that the Power Steering Return Hose Line was Leaking. It was replaced. The tires were rotated and the brakes inspected as well as the oil changed and the battery inspected. More

Friendly service with home made cookies as well I am a long time customer and am always impressed with the friendly and knowledgable staff. I appreciate the new customer lounge, along with the home I am a long time customer and am always impressed with the friendly and knowledgable staff. I appreciate the new customer lounge, along with the home made cookies and free bottled water. You truly treat your customers like kings and queens. More

Went in for an oil change and tire rotation. Austin gave me great advice and very patient with my questions. Was disappointed that it took 1-1/2hour even though I had an appointment. Austin gave me great advice and very patient with my questions. Was disappointed that it took 1-1/2hour even though I had an appointment. More

Excellent My 2002 Toyota Corolla has had issues that come with being 16 years old, but Burnsville Toyota has kept the car in terrific shape over the years witho My 2002 Toyota Corolla has had issues that come with being 16 years old, but Burnsville Toyota has kept the car in terrific shape over the years without any huge expenses beyond normal maintenance. More

Battery - car starting issue Although I wanted to discuss my car problem with someone before making an appointment, I never got a callback until the next day. I decided to go wit Although I wanted to discuss my car problem with someone before making an appointment, I never got a callback until the next day. I decided to go with an appt and everyone was great. I was pleased with the service I received and the gentleman who assisted me. He gave me good advice. More

Professional, competent, reasonable in price, and honest. I brought my wife's and my 2012 Rav4 in for servicing and a check of the brake liners, which I was told last time were starting to show a little wear I brought my wife's and my 2012 Rav4 in for servicing and a check of the brake liners, which I was told last time were starting to show a little wear and may need replacing in the near future. I talked with Michael McGee on the phone when I made my appointment, including the possibility of needing brake lining replacement. He brought the invoice to me after the service was completed and gave me the good news that the lining replacement wouldn't be necessary until my next visit. That is the kind of honest service I have come to expect from Burnsville Toyota, unlike at some other garages and dealerships I have dealt with. More

Great Service Your service was fast efficient and helpful. I was pleased with the work. You met the appointment time exactly and informed me of what you were doin Your service was fast efficient and helpful. I was pleased with the work. You met the appointment time exactly and informed me of what you were doing. More

Dependable & Friendly Service I made a service appointment for a routine check up/oil change. I scheduled it for the next day at a good time for me. When I arrived, I was told I sh I made a service appointment for a routine check up/oil change. I scheduled it for the next day at a good time for me. When I arrived, I was told I should have 120,000 mile maintenance check. Even though I was not expecting this, the work was completed in under two hours; the service manager applied a 10% discount coupon (I asked for one). it was expensive, but these service milestones always cost more. To my knowledge all went very well. Grosulak, service mgr, noticed I needed new wiper blades, too, which I knew, but forgot to mention it. I depend on Burnsville Toyota to help me maintain my vehicle and have faithfully had all the work/service on it at BT since I bought the car. It must be working because after almost 8 years and 119,000 miles, I have had no car trouble, emergencies, or unexpected repairs. It's a testament to Toyota, Burnsville Toyota, or both. More