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Burlington Subaru

Burlington, VT

4.1
211 Reviews

351 Shelburne Road

Burlington, VT

05401

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211 Reviews of Burlington Subaru

August 29, 2022

Michael Dykstra has sold 4 Subarus to our family over the last 10 years. We appreciate his kindness, honesty and love of being of service. He says what he does and does what he says. We trust him to look ou More

by daymoonvt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dykstra
Oct 04, 2022 -

Burlington Subaru responded

We always love seeing nice reviews of our staff come through, we are lucky to have Michael on our team. Thank you for sharing your 5-star experience, we'll be sure to pass along your kind words to Michael Dykstra.

August 22, 2022

My transaction could not have been easier. Brady Burgess was as gracious as anyone I have encountered in customer service --ever! I highly recommend Burlington Subaru. More

by johnh103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Burgess , Mike Brennan Brennan , Konrad Koncewicz
Oct 04, 2022 -

Burlington Subaru responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

August 17, 2022

I have never been treated so GOOD. Nathan and his team were AMAZING. I Felt that he cared about myself and my car getting fixed right. I wasn't just another customer/ number. I was in More

by Chrystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason from rental department.
Oct 04, 2022 -

Burlington Subaru responded

Thank you for leaving us such a wonderful review. We are thrilled that you had a 10-star experience; Nate and the rest of the service team will definitely be happy to read what you wrote. Customer experience and satisfaction are our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

August 15, 2022

Horrible dealership and service. Would not recommend ever! They overcharged for the o2 sensor that a different dealership shipped to me for 1/3 the price. I ended up paying $180 to f More

by Katelyncapone
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Lackard
Aug 17, 2022 -

Burlington Subaru responded

I'm truly sorry about your recent experience at our dealership. I would like the opportunity to discuss your experience and address your concerns. You can contact me directly at (802) 448-3856 or by email: skelson@802cars.com. We value your business and want to make things right. Sincerely, Steve Kelson General Manager Burlington Subaru

July 22, 2022

Sales Manager Brady Burgess treated us like royalty. With cars in such short supply it's difficult to have to make up your mind right on the spot -- but he paired us with Chris Cassidy who was outstandi More

by johnh103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Burgess , Chris Cassidy , Konrad Koncewicz
Oct 04, 2022 -

Burlington Subaru responded

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Brady, Chris, and the rest of our team will definitely be happy to read what you wrote. Customer experience and satisfaction are our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

May 18, 2022

I bought a certified outback from Burlington Subaru. I was misled and dismissed from the beginning. Among many other problems, the car I bought had been in an undisclosed accident, and the customer wa More

by catherinecostanza
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Ballin, Mike Brennan Brennan
May 07, 2022

Best buying experience I've experienced. Friendly, informative and efficient. Michael Dykstra is the best. Personable and beyond understanding. 2 times a customer with more purchases in the More

by Oules2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dykstra , Konrad Koncewicz
April 09, 2022

I had a great experience with Burlington Subaru. All the staff I interacted with were easygoing, kind, helpful, reliable and informative. The sales floor is clean and comfortable, the vehicles are s More

by mlw
Recommend Dealer
Yes
Employees Worked With
Cinder, Crystal Careau, Pinhas Zajdman
April 06, 2022

Working with Michael was great. The process could not have gone smoother. He was beyond helpful with the process and has continued to check in to make sure my car needs are still be More

by Shaunar7119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cinder Thrane, Michael Dykstra
July 04, 2021

This was my first time financing a car, and salesperson Anthony Notaro was able to make a traditionally cumbersome process very streamlined and pleasant. He showed an excellent amount of patience and empat More

by roderick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Notaro
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