Back

Burlington Subaru

Burlington, VT

4.2
211 Reviews

351 Shelburne Road

Burlington, VT

05401

Directions

By Type

211 Reviews of Burlington Subaru

September 02, 2015

Fix one problem, create another Year old Subaru Outback Wagon needs a new transmission. Dropped off the car and the woman in service very pleasant. While the repairs were covered u More

by mad
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
unsure of the guy's name
Sep 02, 2015 -

Burlington Subaru responded

I'm sorry to hear about your experience here at Burlington Subaru, I think there has been a miscommunication. To my understanding your door was accidentally scratched during your repair, which I thought you were coming back in to have fixed free of charge tomorrow. Please let me know if that isn't the case and we're more than happy to figure out another time to fix the scratch if that doesn't work for you. If you have any other questions or concerns please contact me directly at 802-448-3826. Thank you for bringing this to my attention, -Steve Kelson, General Manager

August 18, 2015

Super easy transaction I had a great experience, keep doing what you're doing! From the minute we met Crystal we knew we were in good hands. We had done our research ahead o More

by Noël
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Camp , Crystal Careau
August 08, 2015

great customer service My car buying experience was like no other. I was sent to get quotes for a car because work comp was buying me a car. I didn't have a budget or any id More

by lylack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Tetreault
August 01, 2015

Excellent Sales Service I recently bought a car from Michael Dykstra. He was a great salesman and I especially like him as he was not pushy. He was helpful, knowledgeable, bu More

by Dino03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dykstra
August 01, 2015

As hassle-free as car buying gets Of the three Vermont Subaru dealerships that sell Subaru, Burlington is by far the best one. Crystal Careau, a sales associate there, responded promp More

by robanna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Careau
June 16, 2015

Easy, pleasant and hassle free experience! I worked with Crystal to buy an Impreza a little under a year ago. It was such a pleasant and hassle free experience that it was a no brainer to retur More

by rcampbell2006
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Careau
June 13, 2015

everything went smoothly they had the car i wanted at a great price. No running around, got in, drove the car (it was awesome) got down to business, got a reasonable rate on m More

by mikeyhikesit
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Beth Grady
June 09, 2015

Great experience, great people, great car I give Burlington Suburu a 5 out of 5 star rating because they made buying a car as least stressful and easy as possible. My experience couldn't have More

by chloebean13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kelson, Rich Trace , Michael Dykstra
Jun 09, 2015 -

Burlington Subaru responded

Thank you so much for leaving us a 5 star review! We're happy you are so satisfied with your experience here at Burlington Subaru. Your feedback helps us strive to give everyone a 5 star experience, whether you're buying or leasing a new Subaru, or having an old one serviced. Congratulations on your new vehicle! Jeff Burlington Subaru

June 02, 2015

First Time Leasing The sales person I worked with Crystal Careau. I found her to be VERY accommodating, listening to my wants and needs for my new car! More

by ryanbradley82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Careau
Jun 03, 2015 -

Burlington Subaru responded

Hi Ryan, Thank you so much for taking the time to leave us a review, we value the feedback we receive from our customers. We’re so glad to hear that you were satisfied with your experience here, and that our staff was able to help you find a vehicle that worked for you. Congratulations on your new Subaru, we hope you're already loving it! Thanks again for the kind words. All the best, Jeff Burlington Subaru

May 26, 2015

First time buyer Helpful salespeople, friendly, convenient, but not a huge selection at the time I was looking More

by SV83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kiessling
...
11
...