
Burlington KIA
Burlington, NJ
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HORRIBLE customer service If I could give zero stars I would. I found a specific vehicle online that I wanted to purchase. I am out of state & would be making a trip to come p If I could give zero stars I would. I found a specific vehicle online that I wanted to purchase. I am out of state & would be making a trip to come pick up the vehicle. (It was a limited edition, hard to find locally.) I tried for a week to get a total out the door price before booking my trip. Due to poor communication and the rude and dismissive attitude of the “used car manager Joe” I decided to forget it and purchase elsewhere. I took a trip in the other direction instead to Antioch, IL to purchase my new Kia this weekend. I really don’t understand why it was such a difficult process at Burlington Kia. I didn’t need financing. Literally all I needed to do was show up and purchase the vehicle. But whatevs, I found a better one elsewhere. I’m shocked this place is still in business. Perhaps Joe should find a job he likes because I don’t think customer service is his cup of tea. Whatever you do, stay away from this shady place!!!!!!!!! More
#lovemykiaoptima Thank you to Branden Reeves and Joe Mazzaferro for your time and effort in helping us transition into our second Kia Optima. We are loving the car an Thank you to Branden Reeves and Joe Mazzaferro for your time and effort in helping us transition into our second Kia Optima. We are loving the car and looking forward to "enjoying the journeys it will take us on" More
Got the car I wanted To be honest before I went to Burlington Kia I went to 2 other car dealers to try and get that Stinger and was turned down. So I moved from where I To be honest before I went to Burlington Kia I went to 2 other car dealers to try and get that Stinger and was turned down. So I moved from where I was living that was 3 months ago also now I was closed to Burlington I had to take the car I had to get service. I saw Crispin Lopes one of the sales men and told him what I was going thru also I went and talked to Joe Mazzaferro the manager I was told to pick out the car I wanted take it for a test drive and they would try their best to put me in it and dam I got it They both worked at it and got me the car I wanted a 2018 Kia Stinger Just want to say Thanks Big Joe and thank u. Crispin Lopes. More
Diligence This was my second time buying a vehicle from Burlington Kia. My father (who is impatient) and I I visited Kia dealership after visiting the dealershi This was my second time buying a vehicle from Burlington Kia. My father (who is impatient) and I I visited Kia dealership after visiting the dealership website. Prior to our visit, I spoke to Sharon Green who was so gracious as to set up an appointment for me. Upon my arrival, I met Hilda Martinez (I highly recommend) who quickly introduce me to Jean Claude (her manager). She sat us down for a consult to see what I was looking for in my next car. She promptly took us outside and I found my car. After selecting my car, I was able to sit down with Duane Hace for financing. He knew he his information and presented it clearly. Overall, my impatient father and I arrived at Kia at 10:00 am and by 1:00pm I walked out with a brand new car. Thank you to Hilda, Jean, and Duane for a very pleasurable car buying experience. I definitely recommend Burlington Kia dealership to anyone searching for their new vehicle. More
awesome staff Great staff from the time my daughter and I walked in it was Hilda who worked with me for I felt very confortable with her, as a woman to woman she un Great staff from the time my daughter and I walked in it was Hilda who worked with me for I felt very confortable with her, as a woman to woman she understood my needs and worked out a super deal; for me. I highly recommend this place for a car.. you are not a number or a nobody you are addressed with the outsmost respect, would never go anywhere else. More
Wow, got the car i wanted and i did not have to wait long I have never had a problem with service or any other department at KIA Burlington, This is the 2nd car in two years i brought. I went to other dealer I have never had a problem with service or any other department at KIA Burlington, This is the 2nd car in two years i brought. I went to other dealers in the area before Kia Burlington, and the service was poor at best. Something told me to go to Kia and i did, so happy i did. More
Satisfied Crispin our sales person was very helpful.He was very patient and worked with us to get the deal that we needed.He was not going to give up on us.He l Crispin our sales person was very helpful.He was very patient and worked with us to get the deal that we needed.He was not going to give up on us.He listened to us and got the car that we needed More
Excellence Gary Abrams was, is and still we be our great sales person. He always goes out of his way for us and that means everything to us. Thanks Gary since Gary Abrams was, is and still we be our great sales person. He always goes out of his way for us and that means everything to us. Thanks Gary since I think this is our 8th car with you, I believe that makes us family LOL. Until the next time .... Dane, thank you for working those numbers!! More
Kia Sorento Gary was dedicated and helpful. Very informative in making sure i knew all my options and what would work best for me. It was a stress free experiance Gary was dedicated and helpful. Very informative in making sure i knew all my options and what would work best for me. It was a stress free experiance. More
Bernard and Jean Claude Everyone involved made an anticipated stressful experience pleasant. For the most part, I got the car I wanted. Overall, I had good experience at K Everyone involved made an anticipated stressful experience pleasant. For the most part, I got the car I wanted. Overall, I had good experience at Kia Burlington. More