Burlington KIA

It was a very pleasant experience! I walked in expecting it to be like any other dealership. The first face I saw was Jean-Claude Duplessis. He was my neighbor from 30 years ago and I walked in expecting it to be like any other dealership. The first face I saw was Jean-Claude Duplessis. He was my neighbor from 30 years ago and sold me my 1st new car back then! I went in looking for a used car. They worked all the numbers for me but then showed me that I could get a brand new Kia Sorrento for an even better monthly payment with all of the Kia specials and rebates!!! More

Once again.......OUTSTANDING!! I would like to take this opportunity to express my absolute delight with the wonderful service we received at Burlington Kia for the second time. Our I would like to take this opportunity to express my absolute delight with the wonderful service we received at Burlington Kia for the second time. Our first experience was in 2003 and I enjoyed my Sorento for 15 years. When it came time for an upgrade, we knew right where to go! We had no idea we would be in the capable hands of our salesman, Brian Bonner. From the first hand shake to the conclusion of our dealing, Brian was an absolute professional. He took every measure to ensure our experience was enjoyable. Brian was very friendly, knowledgeable and went out of his way to assist us in finding exactly what we wanted! He took all the time we needed to guarantee we were comfortable with our decision. Then he took the extra time to go over all the great features of my 2019 Kia Sportage. Hands down, Brian Bonner is our go-to guy! I would recommend Burlington Kia to my friends and family (and I already have!) More

Got two cars My mom had wandered into Burlington Kia after the wawa gas attendant recommended them to her as she was getting ready to give up her car search and go My mom had wandered into Burlington Kia after the wawa gas attendant recommended them to her as she was getting ready to give up her car search and go up. She had the pleasure of working with Lance. Lance found a way to get us both into new vehicles. My mom called me to tell me to meet her at the dealership. When I pulled up, her and Lance were waiting for me. Lance had an idea of what car would be good for me. We went for two test drives. I picked te Sorento over the Sportage. He was able to get me a lower payment than what I was paying on my ‘05 Escape. Lance was super nice and helpful and I would definitely recommend him. His focus was us and getting us out of our old cars. He stayed with us until we were done. More

Amazing service Wonderful Gary helped us so much he gave us great honest service and gave us a great deal on our Kia Sportage it was just amazing Wonderful Gary helped us so much he gave us great honest service and gave us a great deal on our Kia Sportage it was just amazing More

Salesperson Bernard Patterson was my salesperson at Burlington Kia, and I had never went to a dealership by myself. He made me feel comfortable and he listened t Bernard Patterson was my salesperson at Burlington Kia, and I had never went to a dealership by myself. He made me feel comfortable and he listened to my wants instead of talking me into something I didn't want. He got me a great deal and what I said I could afford. I recommend him and the dealership to anyone looking for a vehicle. More

Wonderful Customer Experiance This is the third lease through this Kia Burlington, I keep coming back due to the excellent customer service. Everyone I dealt with at Kia Burlingt This is the third lease through this Kia Burlington, I keep coming back due to the excellent customer service. Everyone I dealt with at Kia Burlington made sure that all my questions were answered & that I was comfortable with the new vehicle. . More

Great experience as always This is the 4th car we've purchased from Gary. He is very personable and does everything he can to get you the best deal. This is the 4th car we've purchased from Gary. He is very personable and does everything he can to get you the best deal. More

Great experience at Burlington Kia! Joe and Alec were a huge help in finding me the car just right for me! I’d recommend Burlington Kia to anyone looking for a new car, I couldn’t be hap Joe and Alec were a huge help in finding me the car just right for me! I’d recommend Burlington Kia to anyone looking for a new car, I couldn’t be happier with my experience!! More

Excellent follow thru with action I had some difficulty with a refund of balance of extended warranty contract on car I traded in for a new Kia Forte. My sales person, Gary Abrams went I had some difficulty with a refund of balance of extended warranty contract on car I traded in for a new Kia Forte. My sales person, Gary Abrams went above and beyond what he had to do to make it right even though it was not his fault what happened to cause difficulty. He responded promptly to my communications and got it done. I recieved my refund and am very happy with his effort. I will go back to him for all my automotive needs. I would highly recommend him to any one looking to purchase a new or used vehicle. More

Very bad experience We bought a ‘16 Sportage from this place in ‘15. At that time, all of their new cars stated that free oil changes were included. 1st oil change, nope, We bought a ‘16 Sportage from this place in ‘15. At that time, all of their new cars stated that free oil changes were included. 1st oil change, nope, we get charged. Their explanation: You didn’t pay sticker price. 3 yrs later, we decided to give them a 2nd chance by trading in the Sportage on a ‘16 Sorento. All was going good & when we left we reinforced with them that we were checking with our credit union before making a final decision. They were ok with that & kept reinforcing that they were ok with that. After some misinformation from them & 2 days later, the manager, Joe Mazzaferro, states they are raising the price because we’re not financing through them. Also, this vehicle was advertised as certified pre-owned, but at final purchase it wasn’t. For $795 they could make it certified. So, they raised the price & don’t honor their advertising a 2nd time. Then Joe Mazzaferro tells us that our complaints are unwarranted. Lol! We won’t be back for a 3rd time. We won’t ever be back! More