Burlington KIA

Buying 2019 optima Very happy as we always were with them.our lease was up 2014 optima was able to get into 2019 optima with just a few minor bumps.will be back in 2019 Very happy as we always were with them.our lease was up 2014 optima was able to get into 2019 optima with just a few minor bumps.will be back in 2019 as we have 2 other leases coming up. More

Great experience buying a pre-owned, no pressure! Super cordial, efficient, explained step by step, ran our credit until we gave our permission and after giving my husband and I estimate according to Super cordial, efficient, explained step by step, ran our credit until we gave our permission and after giving my husband and I estimate according to what we knew our credit scores looked like. No surprises, good and friendly info. Great job! More

Saving Lives With The Swipe of a Pen! Today I came into Burlington Kia looking for salvation from a lease. As a traveling performer, I journey all across the country for work. Ignoring Kia Today I came into Burlington Kia looking for salvation from a lease. As a traveling performer, I journey all across the country for work. Ignoring Kia’s constant messages for a trade-in, I found myself drowning in overage fees. I made sure to see Gary Abrams right away. Gary connected me with Joe Mazzaferro who really worked his magic. Not only was he able to buy back my car but also found a decent loan to put me into a new one. Gary worked with me for hours to get me a monthly bill that fit into my budget as well as the insurance coverage to fit my needs. These two gentlemen are truly life savers. More

End of Lease Just recently I returned to Burlington KIA to make arrangements for what I would do now that my Sportage lease expired. It was a decision I muddled ab Just recently I returned to Burlington KIA to make arrangements for what I would do now that my Sportage lease expired. It was a decision I muddled about for at least six months. Without ever meeting, Brian helped me through those months via email. On the day of my appointment, as I drove all over the KIA lot, I looked up and saw Brian. He was in front of the main door to the dealership waving ( both arms) to get my attention and to bring me to a parking spot right there. That was my introduction to Brian! We went into the dealership and Brian’s office. Because of Brian’s attention, his energy his knowledge and his planning for my appearance, the rest of our transaction went smoothly and seamlessly. Brian was considerate of my needs and he made sure I was comfortable. When I started to cough, he brought me two bottles of water! It was a hot day, and after asking permission, Brian made trips out to my car to save me from the heat. Yep, he treated this senior citizen with respect and friendliness. Brian knew I decided to keep the Sportage and he explained eac step of the process clearly and succinctly.. ashen it came time for me to meet with the finance officer, Brian mentioned to Pete that the envelope, Pete was putting my papers into should have something written on it to distinguish from a similar KIA envelope in my glove compartment. That was exactly the destination of the new envelope. The finance offer was also extremely helpful. We had a really nice conversation about places we had in common. Regretfully, I do not remember Pete’s last name. He , also, explained every step of the process. Pete should also have five stars! Of course, I will recommend Burlington KIA to everybody! More

Sales without the pressure. I was having a great deal of difficulty making a purchase with financing. The staff were patient, comforting, and accommodating. It took me two trips I was having a great deal of difficulty making a purchase with financing. The staff were patient, comforting, and accommodating. It took me two trips and almost 9 hours, but we got a deal done (the dealership was not to blame for my extended visits). The whole time, I was constantly attended to, provided snacks and beverages, and was able to watch a live sporting event while I waited for the paperwork process to be completed. The car I settled with is amazing and I could not be happier with it. More

Absolutely amazing! This dealership is the best! The people are so nice and very helpful. I recently went there to get my dream car (kia optima) and they were very patien This dealership is the best! The people are so nice and very helpful. I recently went there to get my dream car (kia optima) and they were very patient with me and gave me a really good deal. If you ever go here, request Jonathan Narine he was very nice and again patient with my indecisive self lol. The manager that helped me as well was very nice and helpful as well I just forgot his name. I would recommend it 100%! Thank you guys for everything. More

Best experience with customer service I was assisted by Mr. Nathaniel White. He took the time to go over the best option for leasing a new xar. I walked out completely satisfied and comfor I was assisted by Mr. Nathaniel White. He took the time to go over the best option for leasing a new xar. I walked out completely satisfied and comfortable with a new Kia Forte. Mr. White offered the best customer service and I deeply appreciate his patience, as well as being hinest, understanding and throrough with explaining the financial aspect of leasing a new car, since it's rare to find these days. I highly recommend him as the dealer to go to More

Smooth experience Gary Abrams was a great salesman and everyone was helpful throughout the dealership. Made my car buying experience smooth and easy. All said and done Gary Abrams was a great salesman and everyone was helpful throughout the dealership. Made my car buying experience smooth and easy. All said and done in an efficient amount of time. More

Awesomel service Looking for a new car? I strongly suggest you go to Burlington Kia & ask for Lance Lightner. Such a honest man, he was straight forward & put me in a Looking for a new car? I strongly suggest you go to Burlington Kia & ask for Lance Lightner. Such a honest man, he was straight forward & put me in a car that fits my budget. Once again Lance Lightner @ Burlington Kia awesome. More

Burlington Kia raised the bar! No wonder they are number one! Gary Abrams is gifted with a professional demeanor, patience, politeness, knowledge and respect. Others have paled in No wonder they are number one! Gary Abrams is gifted with a professional demeanor, patience, politeness, knowledge and respect. Others have paled in comparison! Several members of the management team also made it a priority to not only greet us but to extend special hospitality in offering refreshments and opening dialogue with us while Gary would need to step away to complete paperwork in the process. The Kia family atmosphere was warm, relaxed and not rushed...everything you truly need when when anticipating any large purchase. Gary was abundantly clear in explaining each step of the buying process. He armed us with the tools we needed to become proactive and make the best buying decision based on our affordable options. We appreciate you Gary and look forward to our next Kia purchase from you at Burlington! Mary Ann Spair More