Burlington KIA

I had received a loan from a bank and the bank referred me to this dealer and boy what a waste of time. I drove over 40 miles to make the appointment, informed the salesman over the phone I had a check and me to this dealer and boy what a waste of time. I drove over 40 miles to make the appointment, informed the salesman over the phone I had a check and also a trade and describe and explained everything so it would be no surprise. The salesman Ed was extremely nice and I would recommend him to anyone buying a car however; I will not recommend this dealership. After finding the right vehicle online and seeing the lot and received a great Internet price we were ready to finalize. Trade was even appraised Then the ignorant manager Rich refused to take the check because it would of cost the dealer a dealer fee to pay the bank. Then he had the nerve to lie to me and tell me he needed to run my credit to match it and see if I was a terrorist. Really!! I'm an American black citizen and worked in this county since able to. I don't think I would work at the greatest University in this State if I was. I would of understood if he told me he could of gotten me a better rate. He couldn't except the fact I knew what was going on and not caught up in his lies. Had I known they would not have taken the check from the bank who referred me I wouldn't of waste my time and the salesman could of been using his time to make money. I felt bad for Ed cause he really worked with me to get me what I wanted. Not once did Ed try to take advantage of me because I was a women. I guess I was just to smart for the BS! Beware of the lies !!! More

I was so burried in my 2006 Dodge Durango that was killing me both on Payments and GAS!@ Yes, it had room for seven which I needed and a Hemi ! but when all said and done (insurance) , was just too ex killing me both on Payments and GAS!@ Yes, it had room for seven which I needed and a Hemi ! but when all said and done (insurance) , was just too expensive to keep. I was looking at the new Sorento and thought just to go see it and asked if I can turn a $600 car payment into a $500 car payment with no money Dn. HA ! Just for kicks right. Test drove it and it was like a car floating with great response for a seven passenger. John took me and explained all current programs and also hinted that they had a loaner with 4k miles that might fit.... The GM came out and answering some questions on add-ons I wanted ( TV, Roof!) + explained that he might have a combo package that was just offered to him at a rediculous price. Can't that them enough. Black 2011 Sorento EX Limited - With all Bells Baby! NAV,TV,ROOF,BlueTooth,Major Kick BUTT Radio! Two tone leather - 5 years - 60k Bumber to Bumber, $500.00 ! All numbers explained and were spot on according to my husband working online at home in the background. No money Down! Thanks Marc and John -! The Service Team came out and introduced themselves and explained the hours and the process for me..... VG! And O By the Way.... That was back in July - I waited ... I'm Also saving 100% of GAS in the month as well... Went from 250 @ month to around $75 bucks ! YAHOOO More

After making an appointment and test driving the vehicle I wanted, I spent about an hour with LaKeith trying to negotiate the price down because they had a 3000 dollar mark up the tag from the MSRP. Lanc I wanted, I spent about an hour with LaKeith trying to negotiate the price down because they had a 3000 dollar mark up the tag from the MSRP. Lance the Sales Manager came out to "close" the deal and insulted me saying I wasted his time and that I should go somewhere else because I would not commit to the price that night. He told me that he didnt want my business and I ended up walking out and buying the same car at another dealership for 2000 less than what I had gotten the Burlington dealership down to. More