Burlington KIA

I can't say enough about ALL of the employees at Burlington KIA. While customer service is something that we all may take for granted, these guys TRULY come through for the consumer. I went in on Burlington KIA. While customer service is something that we all may take for granted, these guys TRULY come through for the consumer. I went in on a Friday night with my mom (who just bought her OWN KIA) and didn't expect much. However, when Gary met us at the door, I knew that the experience that we were going to have was going to be one of pleasure. He took us through every step. He allowed ME to pick out the KIA that I had wanted. He didn't "direct" me, so to speak of what he "thought" I should have. Gary took the time to ask questions, learn some of my interests and was able to share a laugh or two ALL while getting the job done. One test drive and I was hooked. Gary knew that I wanted this new car in thw worst way. He took the time to lead me through ALL facades of the financing. Alas, my credit was not great. Yet, here is where Burlington KIA kicks major xxx! Gary, Rich York and the ENTIRE staff jumped through hoops to put me in my brand new Alien green Kia SOUL. They are NOT afraid to explain and try different ways to put the customer in the vehicle of their choosing. Gary and Rich stayed until after 10:00 pm that night to complete all necessary paperwork and ensure that "Bob" (my SOUL's name!) was in great shape to be taken to his new home! With their help and the help of both my mother and father, I am now driving the car that I fell in love with nearly one year ago. Like the commericial for the Kia SOUL says "You can get with this, or you can get with that" ... I will ALWAYS get with Burlington Kia. They are an amazing group of guys that deserve much praise and many many thanks. I have already reccomended others to the dealership. More

Customer service was more hospitable then some dealers who just whant to get you in and out. The Quality of work especialy during our contract signing,was a comfort everything was made clear to our unders who just whant to get you in and out. The Quality of work especialy during our contract signing,was a comfort everything was made clear to our understanding. Mr.Abrams asured my wife and I that he would do everything in his power that we get the service we desirve. Overall our experience was one that we will talk about for a long time. Last but not leas was the price,we were blown out of the water, with numbers that we were offered,their was no way we could turn down an offer like that. The KIA visit made our day. More

The sales team is terrific, the only problem is the outside company they use for the detailing they did with the car. I had to wait awhile for the car to be completed, which seemed to only consist of outside company they use for the detailing they did with the car. I had to wait awhile for the car to be completed, which seemed to only consist of a wash, and when I pulled off the lot I had to go directly to a gas station because the car had no gas in it. Again, the sales team was great. More

I am a Loyal Burlington Kia customer. I just purchased my 4th Kia Sorento (2011). I love how professional the staff is. From the moment you walk in to the ringing of the bell (you now have a new car). Than 4th Kia Sorento (2011). I love how professional the staff is. From the moment you walk in to the ringing of the bell (you now have a new car). Thanks to Burlington Kia for there loyal support to me also. I bought my car last night and my brother bought a new car also. I want to thank and comend all the people who made this experience a special occasion. John (Saleman) Mike (Finance) Carl(Service) & Gary who sold my brother a car. More

Good, professional service at a fair price. John Lockett is the best. Helped with a trade in and got the car I wanted. Would recommend and buy from them again. They even offered me lunch. The only down side is the best. Helped with a trade in and got the car I wanted. Would recommend and buy from them again. They even offered me lunch. The only down side is the buying process takes too long but that can happen anywhere. More

My husband and I are AAA members and we had been searching for a new SUV that would fit in our garage. It seems that most mid sized vehicles had gotten somewhat "larger" until I discovered the KIA S searching for a new SUV that would fit in our garage. It seems that most mid sized vehicles had gotten somewhat "larger" until I discovered the KIA Sorento. Great dimensions, V-6, lots of "tech" and AAA pricing which was great. We arrived with our pricing on an early Friday evening and were greeted by Rich York sales manager. Our sales person, John Lockett took my husband for a test drive. Very nice vehicle and it was a painless transaction as promised. They price matched the best AAA price and also the trade in price that we had received from other dealers. Also, received wheel locks(very important) and IPOD cable. Gary Abrams assisted us with the SAT radio and Navigation and other features at delivery. Service dept. personnel also very nice and put on wheel locks upon arrival. People, listen up....do your homework and get a good price from a buying service and negotiate off of MSRP/ Invoice. You'll do fine. It is worth checking out Burlington KIA. I hope my hubby has many happy years of safe and trouble free driving with his Sorento. He deserves it. FUNNY STORY:Somehow, the New York Jets license plate frame from his trade in vehicle was lost. I will have to get Mr. NY Jets a new plate frame. Maybe I could put the Eagles plate frame on the FRONT of the car for me! HA HA! More

I was looking to buy my first new car. This dealer was my first of many places I visted. I was so happy with The dealer I return and they help me buy my first new car,Gary was so helpful. Eveyone was so help first of many places I visted. I was so happy with The dealer I return and they help me buy my first new car,Gary was so helpful. Eveyone was so helpful and made me feel comfortable about making this purchase. More

LaKeith was excellent and made my experience in purchasing a new car very easy. No pressure and was very comfortable in dealer with LaKeith. He made it possible for me to purchase my new vehicle. purchasing a new car very easy. No pressure and was very comfortable in dealer with LaKeith. He made it possible for me to purchase my new vehicle. Would recommend this dealership to all by family and friends. All the salespeople were very friendly. More

All I have to say is Gary is the best!! From the moment we met him he kept me and my father laughing and made the sales expierence wonderful!! He worked with our budget and was able to suprise me with the we met him he kept me and my father laughing and made the sales expierence wonderful!! He worked with our budget and was able to suprise me with the car I thought we could not afford!! He made my day and im so happy with my purchace I would recommend this dealer and dealership to evceryone!! Thanks so much again Gary for being so great!! More