Burlington KIA

Ed Miller was great. He presented himself as a friend and not just a sales person. His knowledgeable on the product and makes easy picking the right car. We will be glad to do bussiness with him any time. not just a sales person. His knowledgeable on the product and makes easy picking the right car. We will be glad to do bussiness with him any time. More

I stopped by Burlington Kia to check out their Sorrentos. I currently have a Pathfinder and am shopping around for my future SUV. Blaine Miller was my sales associate. He was very helpful and knew all abou I currently have a Pathfinder and am shopping around for my future SUV. Blaine Miller was my sales associate. He was very helpful and knew all about the truck. I am not in a position right now to purchase one, with a baby on the way, but in a few months when thimgs are settled down, I will be back to pick out my Sorrento with Blaine as my sales person. I was going to shop around at Acura and Honda, but he has convinced me this is the truck for me. Thanks Blaine!! More

Ed was a pleasure doing business with. His knowledge of the vehicle was very helpful. He was very friendly and I enjoyed buying my car from Ed. I would recommend him to any of my friends and family. Thanks the vehicle was very helpful. He was very friendly and I enjoyed buying my car from Ed. I would recommend him to any of my friends and family. Thanks Ed! More

1) John Lockett greeted us pleasantly and offered to 1) John Lockett greeted us pleasantly and offered to assist us. 2) He gave specific details regarding the vehicle that we're interested to look at 1) John Lockett greeted us pleasantly and offered to assist us. 2) He gave specific details regarding the vehicle that we're interested to look at. 3) He graciously allowed us to sit in the KIA Soul to see if it meets our needs and desires. 4) He patiently answered all of our questions and offered to take us for a test drive in the vehicle. 5) Finally, he deligently processed the paperwork while positively assuring us that we should be able to drive the new KIA Soul off the premises today. 6) We are grateful for meeting John whom we not only consider as a salesman but also as a new friend. More

Where do I begin...after a very bad experience with another local dealership my husband and I decided to come to Burlington Kia after seeing the commercials about staying thrifty my friends, we said wh another local dealership my husband and I decided to come to Burlington Kia after seeing the commercials about staying thrifty my friends, we said why not. We came for a Kia Soul. Then we met Gary. What to say about Gary??....except that he is AWESOME!!! What a great salesperson. Real down to earth, explained everything to you, was very knowledgeable, courteous and overall a nice man. I will be honest with you my husband and I don't have the best credit and we told Gary this in the beginning and he didn't even blink an eye at this. He worked tirelessly to try to make our dreams come true and low and behold he did it...3 hours later(yes 3 hours)...tonight we drove out of there in our very first brand new 2012 Kia Soul and made us very happy. If you want a salesperson that will work hard and long hours to get you what you came in there for, go see Gary Abrams. I will be recommending him and all the sales people at Burlington Kia for anyone that is looking for a Kia. Great Job Gary!!! And thanks again for your hardwork. More

Ed was very friendly and helpful I am not ready to buy but when I am I will come back to him. He explained all the options to me and really took his time making me feel comfortable. I will recommend him but when I am I will come back to him. He explained all the options to me and really took his time making me feel comfortable. I will recommend him to my friends. More

I have a Kia dealer closer to my home but I keep coming here for the excellent service. Everyone here is so friendly. I like the fact that everybody knows your name even when you come back for routine serv here for the excellent service. Everyone here is so friendly. I like the fact that everybody knows your name even when you come back for routine service. Gary himself always ask me how I'm doing , my car , and my family as well. He is a great guy and I would recommend him to anybody I know. More

While driving up to the dealership. I met a gentleman standing outside the entrance. As soon as I exited my vehicle, he said,"You must be Annamae". I was expected. What a welcoming feeling. Gary Abrams(s standing outside the entrance. As soon as I exited my vehicle, he said,"You must be Annamae". I was expected. What a welcoming feeling. Gary Abrams(surely one of a kind, a rara avis) knew what car I was looking for and began showing me all of the Kia Souls on the lot. As we walked around he emphasized all of the positive features of the Kia Soul. There was no aggressive or arm twisting pressure to buy one vehicle over the other. He assured me that he could find the vehicle, if it existed, and have it delivered to the dealership. I test drove the Kia Soul and found it extremely comfortable, even for a new car. While waiting back at the dealership, Gary purchased coffee for me, and gave me a comfortable private area to sit in and offered television viewing to pass the time. I was shocked that they found exactly the Kia I wanted. Gary showed me how to use the unique key, although the car had a push button start. He walked me through the Navigator System and synced my mobile phone to the car's Bluetooth system. I received follow up phone calls regarding my insurance, and asked when I wished to come in for my extra key. Gary always offered options, decisions I had to make: not the rules of the dealership. I finally felt like Cinderella at the ball who left with my glass slipper. He made the buying experience easy, pleasant and comfortable. I can most wholeheartedly recommend Burlington Kia and above all Gary Abrams. Annamae Burnett More

Knowing that I need a new car soon I decided I should go start to the process of checking some out now. While I'm looking forward to a new car in my future I was not at all excited about having to start to start to the process of checking some out now. While I'm looking forward to a new car in my future I was not at all excited about having to start to go to dealerships to deal with the salesmen. Well, I must say that I had I a completely different experience than I expected. I got to Burlington Kia and Ed Miller was absolutely wonderful to deal with and so not that stereotypical car salesman! He was extremely friendly and knowledgeable. While I need to wait until next month before I am financially ready to purchase, I will definitely be putting Ed at Burlington Kia at the top of my list. I expected this process to be much harder and longer which is why i started looking further ahead, but I was wrong. Thanks Ed and see you next month! More

After having a nightmare of an experience attempting a new car purchase at a nearby dealer,we traveled,on a whim, a few days later to Burlington Kia .It is not close, but wer saw on line that it had a goo new car purchase at a nearby dealer,we traveled,on a whim, a few days later to Burlington Kia .It is not close, but wer saw on line that it had a good size inventory of the Souls and Reos that we were looking at. Had no intention of buying that day,but Gary Abrams is very good at what he does. We say that with a smile.We drove out of their lot in our new Soul, happy,and pleased on all counts. To say we had some anxiety and fear about the whole process,after our last shady dealership fiasco----would be a great understatement. We told Gary this. He said their dealership does not do business that way. I was not not sure of that until the final t was crossed and i dotted. Sorry, but after dealing with an unsavory, under-handed dealer ,only days before, our trust level was very low. Gary introduced us to the various members of the staff there,while we waited for the process to be completed.We were about to drive off when Gary asked for my cell and sitting in the Soul programmed the blue tooth for we tech -challenged.Also went over some of the dash control details we were not familiar with. What can we say?! We are writing this review one day later, and are wondering if we should pinch ourselves . Thanks, Gary and crew. More