Burlington KIA

I have always been pleased with the service I receive from the Burlington service dept. Always helpful and service is completed in a timely manner. from the Burlington service dept. Always helpful and service is completed in a timely manner. More

Jackie was awesome! Very helpful and friendly! The only reason I didn’t rate a 5 was because the coffee machine was out of order. Very helpful and friendly! The only reason I didn’t rate a 5 was because the coffee machine was out of order. More

I have been coming to the kia dealership in burlington for 2 years. This Kia dealership takes great care of my car and also provides excellent customer service. for 2 years. This Kia dealership takes great care of my car and also provides excellent customer service. More

service was complete in a timely manner . was able to wait at the dealership while the repairs were completed was able to wait at the dealership while the repairs were completed More

Fantastic service. Without a doubt the best service provider in Valarie Apple. I have been assisted by Valerie on numerous visits. She is so professional I always feel Without a doubt the best service provider in Valarie Apple. I have been assisted by Valerie on numerous visits. She is so professional I always feel comfortable with what she relays about present and future issues with my car. I travel over 100 miles to have my car serviced in Burlington More

The sales rep, LG, sales manager and credit manager were all responsive, professional and effective in their service. I would recommend your dealership to anyone. all responsive, professional and effective in their service. I would recommend your dealership to anyone. More

Clean facilities and friendly staff. I was impressed with the servicesand will be sure to go back and recommend the place to others! I was impressed with the servicesand will be sure to go back and recommend the place to others! More

Got a good price for lease and I spent less than 2 hours to walk away with the vehicle purchased. to walk away with the vehicle purchased. More

I recently purchased a Kia Telluride at the Burlington Kia dealership. Overall, my experience was terrible. In summary, it was the least transparent and most deceptive experience I’ve had purchasing a c Kia dealership. Overall, my experience was terrible. In summary, it was the least transparent and most deceptive experience I’ve had purchasing a car. My car purchase experience spanned two consecutive days. On the first day I walked out the door with one piece of paper – the window sticker – which had the features and price of the car I was considering clearly spelled out in exchange for my commitment in the form of a deposit. The following day, I excitedly arrived via a 60-minute Lyft at the dealership eager to be driving home a new Kia Telluride. It would be an understatement to say that I was shocked to see the “new” price of the Kia Telluride had increased by $7,000 from the window sticker I was given the day before, an increase of over 20%. I immediately expressed my frustration and asked to speak directly with the sales manager. Specifically, I wanted to know how I could walk out of their dealership with only one piece of paper clearly stating the specific car, VIN number and price only to show up the next day to a price $7,000 higher with zero discussion (let alone a mention) that the numbers on the paper they gave me were not to be trusted. The closest thing I received to an answer from the Sales Manager was “We can’t let that much profit walk out the door,” which still doesn’t explain why they would intentionally deceive a potential buyer by taking a deposit and giving them a window sticker with fictitious prices. I reluctantly agreed to purchase the car because I truly liked the car and knew it could take months to even locate a similar car, let alone have to go through any dealership experience again. Burlington Kia certainly used the current market conditions to take advantage of a customer. My experience at the Burlington Kia was nothing short of despicable. It was deceptive, misleading and dishonest. I strongly recommend steering clear of this dealership. More

I had a great salesman named Xavier who was friendly, helpful, good, great and knowledgeable helpful, good, great and knowledgeable More