Burlington KIA

Jackie was awesome! Very helpful and friendly! The only reason I didn’t rate a 5 was because the coffee machine was out of order. Very helpful and friendly! The only reason I didn’t rate a 5 was because the coffee machine was out of order. More

I have been coming to the kia dealership in burlington for 2 years. This Kia dealership takes great care of my car and also provides excellent customer service. for 2 years. This Kia dealership takes great care of my car and also provides excellent customer service. More

service was complete in a timely manner . was able to wait at the dealership while the repairs were completed was able to wait at the dealership while the repairs were completed More

Fantastic service. Without a doubt the best service provider in Valarie Apple. I have been assisted by Valerie on numerous visits. She is so professional I always feel Without a doubt the best service provider in Valarie Apple. I have been assisted by Valerie on numerous visits. She is so professional I always feel comfortable with what she relays about present and future issues with my car. I travel over 100 miles to have my car serviced in Burlington More

The sales rep, LG, sales manager and credit manager were all responsive, professional and effective in their service. I would recommend your dealership to anyone. all responsive, professional and effective in their service. I would recommend your dealership to anyone. More

Clean facilities and friendly staff. I was impressed with the servicesand will be sure to go back and recommend the place to others! I was impressed with the servicesand will be sure to go back and recommend the place to others! More

Got a good price for lease and I spent less than 2 hours to walk away with the vehicle purchased. to walk away with the vehicle purchased. More

I recently purchased a Kia Telluride at the Burlington Kia dealership. Overall, my experience was terrible. In summary, it was the least transparent and most deceptive experience I’ve had purchasing a c Kia dealership. Overall, my experience was terrible. In summary, it was the least transparent and most deceptive experience I’ve had purchasing a car. My car purchase experience spanned two consecutive days. On the first day I walked out the door with one piece of paper – the window sticker – which had the features and price of the car I was considering clearly spelled out in exchange for my commitment in the form of a deposit. The following day, I excitedly arrived via a 60-minute Lyft at the dealership eager to be driving home a new Kia Telluride. It would be an understatement to say that I was shocked to see the “new” price of the Kia Telluride had increased by $7,000 from the window sticker I was given the day before, an increase of over 20%. I immediately expressed my frustration and asked to speak directly with the sales manager. Specifically, I wanted to know how I could walk out of their dealership with only one piece of paper clearly stating the specific car, VIN number and price only to show up the next day to a price $7,000 higher with zero discussion (let alone a mention) that the numbers on the paper they gave me were not to be trusted. The closest thing I received to an answer from the Sales Manager was “We can’t let that much profit walk out the door,” which still doesn’t explain why they would intentionally deceive a potential buyer by taking a deposit and giving them a window sticker with fictitious prices. I reluctantly agreed to purchase the car because I truly liked the car and knew it could take months to even locate a similar car, let alone have to go through any dealership experience again. Burlington Kia certainly used the current market conditions to take advantage of a customer. My experience at the Burlington Kia was nothing short of despicable. It was deceptive, misleading and dishonest. I strongly recommend steering clear of this dealership. More

I had a great salesman named Xavier who was friendly, helpful, good, great and knowledgeable helpful, good, great and knowledgeable More

Chekeria was super nice and easy to work with! She was knowledgeable about the vehicle we were interested in and the whole process. Eric from finance was friendly, funny and also easy to work wi She was knowledgeable about the vehicle we were interested in and the whole process. Eric from finance was friendly, funny and also easy to work with! Both of them together made the car buying experience quick and pleasant! Thank you Chekeria and Eric!! More