Burdick BMW

Friendly and professional experience Many thanks to Aaron Roth for your time and patience ! After test driving 3 beautiful models, (twice!) his vast knowledge of the vehicles, and all Many thanks to Aaron Roth for your time and patience ! After test driving 3 beautiful models, (twice!) his vast knowledge of the vehicles, and all the features helped make my decision an easier one. More

Great purchase experience Aaron was very helpful and knowlegeable of the product. He made purchasing this car a quick and easy process. Nick was also very pleasant. My experien Aaron was very helpful and knowlegeable of the product. He made purchasing this car a quick and easy process. Nick was also very pleasant. My experience with Burdick BMW has so far been fairly limited but its been a positive one and will return for my next purchase and hopefully Aaron will be available to help me. I would recommend to my friends and family. More

Very Pleased Seth was awesome. I have purchased many vehicles in my 70 years and Seth has been the most friendly and accommodating salesman I have ever dealt with. Seth was awesome. I have purchased many vehicles in my 70 years and Seth has been the most friendly and accommodating salesman I have ever dealt with. He is the best and will definitely recommend him to myself relatives in this area and friends back home in northern Maine. More

Patience is a Virtue After two weeks of visits and searching. Seth was able to help us make a purchase of our first BMW and we couldn’t be happier! After two weeks of visits and searching. Seth was able to help us make a purchase of our first BMW and we couldn’t be happier! More

Great experience I got the car I like for a great price and excellent financing. Dealership is nicely appointed. Everyone there was friendly and helpful starting with I got the car I like for a great price and excellent financing. Dealership is nicely appointed. Everyone there was friendly and helpful starting with the internet specialist guy. Aaron Roth was even better. He knew exactly what he was selling, provided us with all the info we asked for, and made the purchase very easy for us. He is simply excellent in his job! More

Great experience We were very pleased with the whole experience. Seth was very knowledgeable, and explained things thoroughly. The whole process from test driving to r We were very pleased with the whole experience. Seth was very knowledgeable, and explained things thoroughly. The whole process from test driving to receiving our new vehicle hassle free experience. More

Great experience working with Nate Keohane and Nick Schrad This is my third BMW purchase from Burdick and first time working with Nate Keohane and second time working with Nick. Both were very friendly and eas This is my third BMW purchase from Burdick and first time working with Nate Keohane and second time working with Nick. Both were very friendly and easy to talk to. Nate was able to locate the vehicle I was looking for and was never pushy or frustrated when I asked him to look for a couple of different vehicle options and colors. I wish all client advisors were as nice and knowledgeable as Nate. I would recommend Nate and Burdick to anyone looking for a BMW. More

Low mileage, 528i purchase Product knowledge, representing the brand, the dealership and himself, Aaron excelled. This was the easiest car buying experience. I appreciated his Product knowledge, representing the brand, the dealership and himself, Aaron excelled. This was the easiest car buying experience. I appreciated his knowledge of the BMW line and seemed to know all the differences of each model line. I would entertain another purchase in the future. Hard work and effort doesn't go unnoticed. More

First & last BMW. Certified Pre-Owned BMW means nothing! In December 2016, I purchased a one-owner Certified Pre-Owned (CPO) 2015 BMW 428ix Grand Coupe. with about 25,000 mi. It was listed on the lot at $32K In December 2016, I purchased a one-owner Certified Pre-Owned (CPO) 2015 BMW 428ix Grand Coupe. with about 25,000 mi. It was listed on the lot at $32K with an original window sticker of $52K. I had another I was buying nearby for $28K so I offered $27,500 and surprisingly they accepted. The car looked pristine on the lot although it was December in NY and I could not inspect it well. At delivery, they had it serviced, cleaned and on display in the showroom for me. I noticed nothing wrong with it but should have looked it over better. I also should have had an attorney review the CPO agreement because the CPO does NOT cover what they say it does when they make a sale off-the-cuff. I will always read the fine print from now on. Far worse, after a couple weeks of driving, I realized the interior driver's side armrest seemed to have a wear mark or hole appearing in it. When I asked, I was told that it was damaged prior and had been patched and repaired before reselling it to me. There was also a crack in the selection roller dial on the console that controls the system selections. I immediately inquired with the dealer to say these two things were broken upon delivery and I would like them repaired under the CPO Warrantee which I was told was bumper to bumper through Dec 2019 or 100K mi. I was told both of those items were not covered. I was given the name of a local upholstery repair contractor that does Burdick's work in-house. When I called, I was asked my VIN and they told me they had actually repaired my care at Burdick. Each item would be approximately $200 to repair but would not be worth it because I could simply purchase a new armrest at $230 and dial assembly at $200. Since I was told these WERE NOT covered CPO warrantee items, I gave up. When I recently went in for my 50K oil change, the car had 51,625 Miles on it. I inquired about buying the parts for those two repairs and much to my frustration, I was told that those two items ACTUALLY WERE under warrantee UNTIL 50K MILES! Now that I had 51K on the car, they refused to cover the items. I left the dealership frustrated to learn these were actually covered items and arrived home to find out that the repair that I was told had been completed was not completed. I called the dealership and photographed the car and never received a call back. On Jan 1 2019, my inspection was due. My car failed because my horn suddenly does not work. I called the dealership and was told again that this repair is also NOT COVERED! I have now been given a quote for hundreds of additional dollars to diagnose, repair the horn and inspect the vehicle. This will be my first and last BMW, especially from this dealership. More

Best Car Buying Experience I would recommend Burdick BMW to anyone that wants a smooth enjoyable car buying experience. Aaron was professional, responsive and genuinely excite I would recommend Burdick BMW to anyone that wants a smooth enjoyable car buying experience. Aaron was professional, responsive and genuinely excited to help me. More