Burdick BMW
Cicero, NY
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120 Reviews of Burdick BMW
Our salesperson Josh was fantastic. He is very personable and also possesses excellent product knowledge. Also, there was an issue with our insurance company being able to provide the He is very personable and also possesses excellent product knowledge. Also, there was an issue with our insurance company being able to provide the new ID cards and Josh definitely went out of his way to help straighten things out and have our car ready for us on time. Mandy, who assisted with the final paperwork was also a joy to work with. We would recommend Burdick for anyone in the market for a BMW. More
My wife spoke to Chris on the phone Monday afternoon August 21st and came to terms on a price on a certain car and said we would be there in the morning. Chris informed Josh of our deal and arrival the August 21st and came to terms on a price on a certain car and said we would be there in the morning. Chris informed Josh of our deal and arrival the following morning as Chris would not be in. We drove 2 hours Tuesday morning to look the car over and also see a vehicle from another dealer. After seeing both, my wife preferred the BMW so we went back to buy it only to be told by Josh that because it was not in writing, and couldn't be verified, they would not honor the price given the day prior and it was now $500 more. Typical bait and switch tactic and one of the reasons used car salesmen have the reputation they do. This dishonest practice was rewarded with the competition selling us a car as we won't do business with people who boldly lie to our face. More
Burdick was very easy to work with in purchasing a vehicle. Chris was very knowledgeable of the vehicle and was very good in helping with the financing. He was also great in helping with the internal vehicle. Chris was very knowledgeable of the vehicle and was very good in helping with the financing. He was also great in helping with the internal programming of the vehicle. More
The service we received from start to finish was and is above all others we have encountered. Chris has kept us informed throughout the whole process and has explained the vehicle and all its components to above all others we have encountered. Chris has kept us informed throughout the whole process and has explained the vehicle and all its components to us with patience and humor. His professionalism is outstanding and it has been a pleasure doing business with him. It is nice to know that a dealership and the sales person continues to work with the customer beyond the sale of the vehicle making sure we understand and feel comfortable in our new BMW. Customer service is outstanding. More
Burdick BMW once again delivered. Nick was absolutely amazing, professional and personal. Can’t say enough good things about the experience Nick was absolutely amazing, professional and personal. Can’t say enough good things about the experience More
Great experience. Super flexible, thorough, accommodating and friendly. Highly recommend. Dave, Kyle, Rob and Jesse are excellent. Super flexible, thorough, accommodating and friendly. Highly recommend. Dave, Kyle, Rob and Jesse are excellent. More
I have been a long-term customer and treat me as such. They dealt to my satisfaction and mutual comfort, in a very pleasant, calm manner. I haven't especially good relationship with the salesman involve They dealt to my satisfaction and mutual comfort, in a very pleasant, calm manner. I haven't especially good relationship with the salesman involved More