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Lehman Buick GMC - Service Center

Miami Gardens, FL

4.2
370 Reviews

370 Reviews of Lehman Buick GMC - Service Center

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February 18, 2024

Very pleasent and professional Dorren and Antoine the mechanic are a class act, and an asset to your team. More

by Rpgolfer_2000
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Feb 17, 2024 -

Rpgolfer_2000 responded

Thanks again, your team are a real asset to your company dont change!!

Feb 19, 2024 -

Buick GMC of North Miami responded

What a stellar review! Our team at Lehman Buick GMC appreciates your kind words and feedback. Here's to more smooth driving and easy maintenance visits with us!

Feb 20, 2024 -

Rpgolfer_2000 responded

Thanks again, got your response. tx

February 18, 2024

They did not provide me with no transportation,no courtesy car nor no rental car,I'm a man with a family I had no means of transportation to get to work,to take my kids to school,I could not get arou More

by Krisirie80
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doreen Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Feb 20, 2024 -

Buick GMC of North Miami responded

Krisirie, I'm truly sorry to read about the inconvenience you and your family have experienced. We understand how important reliable transportation is for our customers' daily lives, so it's concerning that we've missed this mark with you. Your feedback is invaluable in helping us improve our services and customer care. Please reach out directly so we can discuss a resolution to these issues further. Thank you, Steve Zubizarreta - Service Manager - 305-537-8073

February 17, 2024

Doreen was great Doreen always takes care of all the problems I hate this review More

by GEORGE@UNIQUEPRODUCERS.COM
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Feb 19, 2024 -

Buick GMC of North Miami responded

Thanks for taking the time to share your experience at Lehman Buick GMC, George. We're glad to know you enjoyed working with Doreen during your service visit. Travel safe and come see us again whenever we can next be of service.

February 15, 2024

I arrived, waiting at the front desk, watching Doreen train a new employee, and was very rude to him, and ignored me for several minutes before finally paying attention to me and why I was there and had More

by Adam@hazeltoncap.com
Recommend Dealer
No
Employees Worked With
Doreen Weiss
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Feb 19, 2024 -

Buick GMC of North Miami responded

Adam, I'm sorry to read about your less than satisfactory experience. It's important that our customers feel welcomed and comfortable, so it's disappointing to know we did not provide an ideal environment for you. We also aim for efficiency in all services provided, including oil changes and tire rotations - I apologize if this wasn't the case here. Your feedback is valuable as it helps us improve where necessary. Please reach out directly if you'd like to discuss further or have any other concerns. Thank you, Steve Zubizarreta - Service Manager - 305-537-8073

February 15, 2024

Doreen gets me in and out quickly, keeps things realistic when necessary and fair when appropriate. I know what to expect going in, and I know I won't be sold things that are unnecessary, and I know Doreen ( More

by Mike.porche
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Feb 16, 2024 -

Buick GMC of North Miami responded

We appreciate your trust in our service team, Mike! Doreen will appreciate your recognition of her efforts to get you back on the road as quickly as possible. Thanks for taking the time to share your experience. Come back to see us at Lehman Buick GMC!

February 14, 2024

Very pleasant, professional people! Doreen as nice as can be, and the rest of staff as well the same. More

by Rpgolfer_2000
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Feb 15, 2024 -

Buick GMC of North Miami responded

We're delighted to know you had a pleasant experience with Doreen and the rest of our team at Lehman Buick GMC. Thanks for your kind words, we appreciate it! See you next time!

Feb 15, 2024 -

Rpgolfer_2000 responded

CLASS ACTS!!! AND ANTOIN THE MECHANIC

Feb 15, 2024 -

Rpgolfer_2000 responded

Antoin the mechanic really a class act!!

February 14, 2024

Good customer service Good Customer Service service on my vehicle, and very understanding with me and I will be back to bring more service and business to the company More

by DANILOR1020
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Feb 15, 2024 -

Buick GMC of North Miami responded

We're glad to know you had a positive experience with our service team at Lehman Buick GMC. We look forward to seeing you again and providing more great service!

February 13, 2024

Fast, professional, clean Convenient, close, friendly, lovely, close, quick, amazing, beautiful Lovely, gorgeous, very very convenient, I love the brand More

by carlosumiller11
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
February 13, 2024

Excellent Service! Clean, reliable and timely service. Honest, Friendly, but no free coffee or water and no television. More

by veta.grissett
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Feb 14, 2024 -

Buick GMC of North Miami responded

We're glad to know you found our service at Lehman Buick GMC excellent and reliable! We appreciate your feedback about the amenities, we'll take it into consideration. Thanks for choosing us! We look forward to seeing you again next time!

February 11, 2024

Buying a 40 ? ? thousand dollar vehicle and had to take it back less than 30 days because of water leaks More

by HOTTDOGG39
Recommend Dealer
No
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Feb 13, 2024 -

Buick GMC of North Miami responded

We're sorry to read about the water leaks you've experienced with your recent purchase. This is certainly not the kind of experience we want our customers to have, and we'd like a chance to make things right for you. Please reach out so that we can assist further in resolving this issue as quickly as possible. Thank you, Sergio MartinezGonzalez - General Sales Manager - sergiomartinezgonzalez@lithia.com

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