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Lehman Buick GMC - Service Center

Miami Gardens, FL

4.2
370 Reviews

370 Reviews of Lehman Buick GMC - Service Center

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April 17, 2024

Great service . I can’t complain about my services. The dealership will alert you on what you need for your service. More

by CHAMPIONTECKENTERPRISELLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Buick GMC of North Miami responded

We appreciate your positive feedback! At Buick GMC of North Miami, our team is dedicated to keeping you informed and delivering outstanding service. To ensure we earn five stars from you next time, please don't hesitate to let us know how we can further exceed your expectations. Thanks for choosing us!

April 17, 2024

I had an appointment and they took my car right away. Everything was done promptly! I was very satisfied ! More

by MARYWOHLMUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Alpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Buick GMC of North Miami responded

We're glad to know our service team at Buick GMC of North Miami got you back on the road in no time, Mary. We'll be here whenever you're ready for your next visit!

April 13, 2024

Doreen has been my service advisor for 9 years and always professional , a great asset to the department! More

by parisv55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Buick GMC of North Miami responded

We're so glad to know that Doreen has been providing you with excellent service for nearly a decade at Buick GMC of North Miami! We appreciate your loyalty and kind words. Travel safe and come see us again whenever we can next be of service.

April 11, 2024

Service was slow, despite an appointment, and customer service was dissapointing. Hoping vehicle service was done well. More

by AVGAV
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Buick GMC of North Miami responded

We're sorry to learn that your experience with us didn't meet expectations. We aim for efficient service and strong customer interaction, so it's disappointing to know we fell short this time. Your feedback is valuable in helping us improve our services moving forward. If you'd like to discuss further or have any concerns about the vehicle service, please don't hesitate reaching out directly. Thank you, Ivan Sandino - Service Manager - ivansandino@lithia.com

April 11, 2024

The waiting area sucks, small and no free coffee and always freezing cold long sleeve clothing needed More

by ANTHONY_D_GRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Llerandi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Buick GMC of North Miami responded

Anthony, I'm sorry to learn that our waiting area didn't meet your expectations. We aim for comfort and convenience for all of our guests, so we appreciate this feedback. If you'd like to discuss any improvements or other concerns further, please don't hesitate to reach out directly. Thank you, Ivan Sandino - Service Manager - ivansandino@lithia.com

April 10, 2024

Great communication, willing to go the extra mile for the customer. Fixed my car in less than three days when others said it would take 3 weeks! More

by Luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Sandino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Buick GMC of North Miami responded

Luke, we're glad to have exceeded your expectations at Buick GMC of North Miami! It's great that our team was able to get your car fixed quickly. Thanks for the review and happy driving! We hope to see you again soon!

April 10, 2024

Dealership was unable to fix the problem with the car this time due to manufacturing parts, so on that visit I lost $338.00. To be told the car couldn’t be repaired and had to pay $338.00 for diagnosis c More

by bigjohncoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Buick GMC of North Miami responded

I'm sorry to learn about your recent experience with us. We understand the frustration of paying for a diagnosis without being able to proceed with repairs due to part availability. This is not how we want our customers' experiences to go, and I'd like an opportunity discuss this further and see what can be done. Please reach out at your earliest convenience so we can address this issue together. Thank you, Ivan Sandino - Service Manager - ivansandino@lithia.com

Apr 13, 2024 -

bigjohncoke responded

I am responding to the email that I received about my service from the dealership on repairs that was needed for my car I hope it’s something that can be done with anyone in the future to have the same problem. I had about the diagnostic done and couldn’t repair. It seems to me if you couldn’t repaired the car, Diagnostic should have been for less than what it cost, I was going to have it repaired.

April 06, 2024

Ms.Doreen is very knowledgeable & approachable. You don’t find it at many business these days. The other two guys were also helpful because when I first arrived she was w/another client & they did get the mi More

by DEVA3261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Buick GMC of North Miami responded

We're so glad to know that Doreen and the rest of our team at Buick GMC of North Miami were able to provide you with such a positive experience! We appreciate your kind words about their knowledge and approachability. Thanks for choosing us, we look forward to serving you again in the future!

April 04, 2024

Service department great bunch. Very helpful and thoughtful. Couldn't be happier with you team More

by TOTALKNEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Buick GMC of North Miami responded

What a compliment! It's rewarding to know our service team at Buick GMC of North Miami left such a great impression during your visit. Thank you for choosing us for your maintenance needs! See you next time.

April 03, 2024

Everything was nicely done. The car got the maintenance due on short time and nothing wrong was detected after the maintenance. Everyone was nice as always and the time spent in More

by carlosmiriam
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Apr 03, 2024 -

Buick GMC of North Miami responded

We're glad to know your visit at Buick GMC of North Miami was a positive one, Carlos. We strive for efficient service and comfortable surroundings for our customers. Thanks so much! Travel safe and come see us again whenever we can next be of service.

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