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Lehman Buick GMC - Service Center

Miami Gardens, FL

4.2
370 Reviews

370 Reviews of Lehman Buick GMC - Service Center

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May 12, 2024

Everything was excellent From the service writer to the service Couldn’t ask for more More

by Walterbarbara8805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Prats
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Buick GMC of North Miami responded

Thank you for your five-star review! It always brings smiles to our faces when we receive positive feedback like yours. Your satisfaction is our top priority, and we're pleased to have met your expectations. If you ever need anything else, feel free to reach out. We appreciate you choosing Buick GMC of North Miami and look forward to serving you again in the future!

May 06, 2024

Conveniently located, friendly staff comfortable waiting area. Knowledgeable service department. My Buick is always returned to me clean and ready to go. More

by BHEAVLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Buick GMC of North Miami responded

We're glad to know you found our location convenient and our staff to be friendly at Buick GMC of North Miami. We always aim for a top-notch service experience! Thank you for your review, and we hope for the opportunity to provide you with five-star service next time!

May 04, 2024

Purchase car there 14 years ago, has always use services for maintenance, need I say more.!!! Doreen has been cordial all these years. More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Buick GMC of North Miami responded

It's great to know you've been with us for 14 years at Buick GMC of North Miami! We appreciate your loyalty, and we're glad Doreen has consistently provided excellent service. Thank you, Joy, for sharing your experience, and we look forward to serving you for many years to come!

May 02, 2024

Great Dealer, would recommend to all my friends and family. Was in and out within an hour More

by Castle96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Buick GMC of North Miami responded

Thank you for the positive feedback and for choosing us for your automotive needs! Quick and seamless customer service is a top priority for us at Buick GMC of North Miami. They say time flies when you're having fun at a dealership, right? If you ever need anything in the future, just give us a shout. We're here for you and your family whenever you need us!

April 27, 2024

You would not repair my defective 2016 Yukon with fuel management system..which was defective.GM should replace the engine without cost to customer…truck was well maintained More

by brianacjohnson
Workmanship
Recommend Dealer
No
Employees Worked With
Doreen Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Buick GMC of North Miami responded

Hello Brian, We understand your frustration with the fuel management system issue in your Yukon. We're here to help you navigate this situation. Your satisfaction means a lot to us, and we're committed to finding a fix that works for you. Please send the best way I can reach you at ivansandino@lithia.com so we can chat about your options and figure out a solution together. I look forward to assisting you further soon. Thank you, Ivan Sandino Service Manager

April 26, 2024

This Dealership is exceptional when it comes to having ur vehicle serviced and maintained!! The Employees are very informative and great customer service More

by LADYROM08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Cuartas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jancarlo Boan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Odele Ferre
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Alpi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Antoine Hinds
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabel Gonzalez
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Apr 29, 2024 -

Buick GMC of North Miami responded

We're glad to know you had a positive experience with our service department at Buick GMC of North Miami. Thanks for the review and highlighting our team's dedication to great customer service! We look forward to serving you again!

April 25, 2024

I came here and saw Juan nunes, he was the best service advisor took Good care of me More

by Osvaldo casanas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Cuartas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Nunes D'eramo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Sandino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Buick GMC of North Miami responded

Thanks for the kind words, Osvaldo! Customer satisfaction is our top priority, and we're glad Juan went above and beyond for you. We greatly appreciate your business at Buick GMC of North Miami and hope to serve you again!

April 24, 2024

They made me pay $330 just to look at my truck then asked $8000 to repair a xxxxing oil leak. I don’t know how much they pay their mechanics but they are xxxxing mad if they think anyone would pay that. No w More

by Thatguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doreen Weiss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Buick GMC of North Miami responded

We regret to learn about your experience and understand the frustration that can come with repair costs. Our goal is to maintain transparency in our pricing, so it's disconcerting to hear that you felt otherwise. If you would like to address this matter further or have any other concerns, please do not hesitate to contact me directly at ivansandino@lithia.com. Thank you, Ivan Sandino Service Manager

April 22, 2024

Poor communication with customer. Vehicle brought to the workshop for the first maintenance and to check on an issue with the breaks. 6 days on the workshop but the issue is still the More

by Manuel Montes
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Nunes D'eramo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Workshop manager.
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Apr 23, 2024 -

Buick GMC of North Miami responded

Manuel, Thank you for taking the time to share your experience and bringing this to our attention. We understand your disappointment when expectations aren't fulfilled, particularly concerning vehicle maintenance. Kindly email me directly at ivansandino@lithia.com with your preferred contact information so that we can discuss your situation. Ivan Sandino Service Manager

April 18, 2024

Doreen makes it very professional, but the prices have gone sky high in just a couple of years. More

by Teacher lady
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Buick GMC of North Miami responded

We appreciate you taking the time to share your feedback with us. It's wonderful to hear that you found Doreen's service to be professional. We understand your concern regarding the prices. Your feedback is incredibly valuable to us as it helps us identify areas where we can improve. As we continue to refine our offerings at Buick GMC of North Miami, we will certainly take your comments into consideration. If there's anything else we can do to assist you, please don't hesitate to reach out to us.

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