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Lehman Buick GMC - Service Center

Miami Gardens, FL

4.2
370 Reviews

370 Reviews of Lehman Buick GMC - Service Center

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May 31, 2022

Doreen and Jimmy are excellent in their customer delivery. If I buy another vehicle soon, it will be from Lehman's and soley because of these two individuals. More

by LSROUGIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2022 -

Buick GMC of North Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 31, 2022

Quick, friendly and professional service. Took care of everything. Thank you very much. Would recommend. More

by tiacici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estefania Adaro
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Jun 01, 2022 -

Buick GMC of North Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 30, 2022

The two ladies at the service desk are always amazing and helpful and the service is always A1 car wash was great also More

by UREELEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estefania Adaro
Report | Print
May 31, 2022 -

Buick GMC of North Miami responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lehman Buick GMC!

May 29, 2022

I question the integrity of the time it took to complete the service of my vehicle. More

by wilsouljones
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2022 -

Buick GMC of North Miami responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 31, 2022 -

wilsouljones responded

I brought my car in for repair on 5/11/22, approximately 8:30 AM. My ultimate concern was the Air Conditioner, front seats, and door locks failed to operate at three different times of use. Also, my tire pressure light stayed on. At approximately 1:30 PM, the problem was diagnosed. At approximately 2:30, my car was supposedly complete. However, upon preparing to leave; the ultimate reason for bringing my vehicle, the problem still existed. Upon returning the vehicle in again. This time, Approximately, 30 minutes later my car was completed .Approximately(2:30 PM). My only complaint: I questioned the integrity of the necessary time to complete the overall job. Sincerely, Willie Jones

May 27, 2022

Excellent service little or no wait time knowable service personnel will recommend to all my friends More

by frederickpowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2022 -

Buick GMC of North Miami responded

Thank you for choosing Lehman Buick GMC, your feedback and rating mean a lot to us. We're glad we were able to help, Frederick, and we hope to see you again!

May 31, 2022 -

frederickpowell responded

Excellent friendly service knowledgeable service staff. Doreen is number one. I have been going to car service department s for over 40 years and Leman Buick ranks at the top L

May 27, 2022

Staff are. nice and helpful. Got my car repaired in a short time. Provided transportation as well. Didn't have to wait there until car was repaired. More

by soulful2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2022 -

Buick GMC of North Miami responded

We appreciate your business and our team looks forward to serving you again soon!

May 25, 2022

Ok dealership always can be and do better. But my experience was ok she help us. More

by BRANDONTILLMAN677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro, Abner Reyes
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May 26, 2022 -

Buick GMC of North Miami responded

Brandon, thank you for sharing your thoughts about your experience with Lehman Buick GMC. We appreciate your business and hope to see you again soon!

May 25, 2022

They were very accommodating and made sure that my vehicle was ready as soon as possible More

by ROBYNFUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chantal Gutierrez, Nikole Lara, Estefania Adaro, Fernando Cabeza
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May 25, 2022 -

Buick GMC of North Miami responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 25, 2022

Exelente servicio,muy rapido para el standar, resolvi todo lo que tenia en mis planes. More

by Miguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Girado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sullivan, Estefania Adaro, Abner Reyes, Fernando Cabeza, Abner Reyes
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May 25, 2022 -

Buick GMC of North Miami responded

Thank you for your very kind review, Miguel. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehman Buick GMC.

May 24, 2022

Good customer svc from service advisor Doreen and the svc manager., Car was ready prior to promised time and date More

by JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry from Sales Dpt , Fernando Cabeza
Report | Print
May 25, 2022 -

Buick GMC of North Miami responded

Thank you for the kind words for Doreen and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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