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Lehman Buick GMC - Service Center

Miami Gardens, FL

4.2
370 Reviews

370 Reviews of Lehman Buick GMC - Service Center

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November 01, 2023

Horrible customer service. Irresponsible, unreliable, careless. Will never step into this dealership again. I had to escalte to the upper management to get issues resolved More

by Sergey.bolkhovskiy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Estefania Adaro
Nov 03, 2023 -

Buick GMC of North Miami responded

Sergey, We strive for excellent customer service, and it's unfortunate your visit didn't reflect those standards. Your feedback is important to us, and we appreciate your input. Our hope is to provide you with an improved customer service experience given the opportunity. If you'd like to discuss your situation, please reach out directly. Thank you, Steve Zubizarreta Service Manager 305-537-8073

November 01, 2023

Doreen was great however had to return next day for problem that was supposed to have been corrected and paid for to find another issue that would coast additional six hundred dollars. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Buick GMC of North Miami responded

Frank, It's regrettable to learn about the issues you've experienced. It's our goal to ensure all problems are resolved before a customer leaves and it seems we fell short in this instance. We'd appreciate the opportunity to discuss your concerns further so that we can work towards a resolution together. Please reach out at your earliest convenience. Thank you, Steve Zubizarreta Service Manager 305-537-8073

November 01, 2023

I've been coming here for years and always been treated fairly and nice. Always a pleasure coming here More

by JBSCMS675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Buick GMC of North Miami responded

We're so glad to know you've had consistently positive experiences with us at Lehman Buick GMC. It's always a pleasure serving loyal customers like yourself!

November 01, 2023

Doreen was professional 👌 my service was very quick I been bringing my truck at gmc since 2017 More

by msantiague67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estefania Adaro
Nov 01, 2023 -

Buick GMC of North Miami responded

We appreciate your loyalty over the years! Our goal is to provide efficient service, and we're happy to see your experience aligns with those standards. Thanks for trusting Lehman Buick GMC with your automotive needs. See you next time!

September 08, 2023

Excellent customer services, where people care about customers and they work hard to resolve any problem. That’s Estefania Adaro, she is knowledgeable, professional and she cares. Today it wasn’t the fi More

by carmend67
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
Sep 12, 2023 -

Buick GMC of North Miami responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future.

June 28, 2023

Estefania is the reason I continue to bring my car back to Lehman Buick for service. I hate having to get my car fixed and Estefania always makes the experience painless and I truly appreciate that. I have More

by sungoddess589
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
Jun 30, 2023 -

Buick GMC of North Miami responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future.

July 15, 2022

Good service and friendly people. They gave my son and me a ride home while the car was being maintenanced. More

by ck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abner Reyes
Jul 16, 2022 -

Buick GMC of North Miami responded

Thank you so much for your excellent review! We are so glad that Abner, Doreen, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lehman Buick GMC. Please don't hesitate to reach out if you need anything else.

Jul 16, 2022 -

Buick GMC of North Miami responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 08, 2022

Love this dealership. Always feel valued as a customer, especially after the sale, and that to me is everything!!! More

by bikinicity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Knittel, Chantal Gutierrez, Nikole Lara, Javon Hamilton, Estefania Adaro, Abner Reyes, Fernando Cabeza, Abner Reyes
Jul 08, 2022 -

Buick GMC of North Miami responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lehman Buick GMC.

July 08, 2022

Service and Greek technician was great I really appreciate your service thank you very much More

by MCCLOUDENTERPRISES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Buick GMC of North Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehman Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

June 29, 2022

Very professional and determined to fine finances for you.. they keep you in the loop. Letting you know everything they are doing. More

by randyrentrop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sullivan
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