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Lehman Buick GMC - Service Center

Miami Gardens, FL

4.2
370 Reviews

370 Reviews of Lehman Buick GMC - Service Center

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February 04, 2024

Andrea was excellent Ops Andres Couldn't ask for a better master tech Like Andres is More

by Walterbarbara8805
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
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Feb 05, 2024 -

Buick GMC of North Miami responded

Thanks for the stellar review of Lehman Buick GMC, Barbara! Andres will be proud to see your kind words. Come back and see us again whenever we can be of assistance along the way.

February 03, 2024

Good Doreen is very knowledgeable and extremely clientele conscious and courteous. Your sales rep are very aggressive. More

by George@abmsevaluation.com
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Feb 05, 2024 -

Buick GMC of North Miami responded

We appreciate your feedback, George! It's great to know that Doreen was able to assist you with her expertise and courteous approach. We always strive for the best customer service here at Lehman Buick GMC. Come back to see us!

February 03, 2024

Poor customer service. Not accommodating at all. Very impatient service manager Car check engine light still on etc. etc. More

by SSPORTMANN
Recommend Dealer
No
Employees Worked With
Doreen Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
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Feb 05, 2024 -

Buick GMC of North Miami responded

We're sorry to read about your frustrating experience. Our goal is always to provide excellent customer service, and it seems we fell short this time around. We'd like the opportunity to make things right, especially with regards to your car's check engine light issue. Please reach out at a convenient time for you so we can discuss further. Thank you, Steve Zubizarreta - Service Manager - 305-537-8073

Feb 05, 2024 -

SSPORTMANN responded

I went there today. And again the service level and kindness of the service staff is at best a 4 out of 10! Again I’ll need to rent a car and spend money out of pocket because you need to first diagnose it before you can approve a rental, which will probably again take a few days! Even though you fixed it already I still have to spend money! You buy a luxury $100K car and get a service like I bought a Fiat or something

February 02, 2024

Had to get car towed in and Doreen was so nice and kept me updated More

by Lharkness1
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
Feb 05, 2024 -

Buick GMC of North Miami responded

Thanks for choosing Lehman Buick GMC for your maintenance needs. It's never fun having to tow your vehicle, but we're glad Doreen made that experience a little more pleasant for you. We're glad to know she kept you informed regarding your vehicle's status. Let us know if we can assist with anything else in the future!

February 01, 2024

Best experience ever! !! Best experience ever, will definitely come every time to her!! Best experience ever, will definitely come every time to her!! Will definitely recom More

by ESGENERALSOLUTIONSLLC
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro, Estefania Adaro
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Feb 02, 2024 -

Buick GMC of North Miami responded

We're over the moon to know you had such a great experience at Lehman Buick GMC! We appreciate your recommendation and look forward to seeing you again in the future. Safe travels until then!

February 01, 2024

I've been servicing my Buick at Lehman for some time now and have developed a relationship with Estefania. It's nice to deal with a familiar, kind face even when it comes to a simple thing like car maintena More

by TAGOMAGO44
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro, Estefania Adaro
Report | Print
Feb 01, 2024 -

Buick GMC of North Miami responded

We're glad to know that you've had a positive experience with Estefania and our service team at Lehman Buick GMC. It's always great when car maintenance can be made smoother by friendly faces! Thanks for your review. See you next time!

February 01, 2024

Fair. Could have been better. Dealers can offer more options for customers. More knowledge about different cars from what the customer likes. And more deal More

by TERRANIKA18
Recommend Dealer
No
Employees Worked With
Jancarlo Boan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jancarlo Boan
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Feb 05, 2024 -

Buick GMC of North Miami responded

Terranika, I appreciate your feedback and understand where you're coming from. We always aim to provide our customers with a wide range of options and knowledgeable service. Your comments will certainly help us improve in these areas for future visits. If there's anything else you'd like to discuss or if we can assist further, please don't hesitate to reach out. Thank you, Sergio MartinezGonzalez - General Sales Manager - sergiomartinezgonzalez@lithia.com

January 29, 2024

Excellent service very professional my 7:30am appointment was great my vehicle was taken right away I was out in good time More

by 5stareddie
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Report | Print
January 28, 2024

The experience was great the service advisor was very nice and experienced. Again the advisor was very good More

by nbreaka45
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro, Estefania Adaro
Report | Print
Jan 29, 2024 -

Buick GMC of North Miami responded

We're glad to know you had a great experience with our service advisor at Lehman Buick GMC. Thanks for the positive feedback! Let us know if we can assist with anything else in the future.

January 27, 2024

The AC is not working and the car After the transmission replacement, I got more problem More

by Jeanncassamajor
Recommend Dealer
No
Employees Worked With
Estefania Adaro, Estefania Adaro
Report | Print
Jan 30, 2024 -

Buick GMC of North Miami responded

Jean, It's unfortunate to learn you are experiencing new issues after your transmission was replaced. We understand how frustrating this must be, and we'd love the opportunity to earn back your confidence. Please feel free to reach out to me directly to further discuss your situation and work towards a resolution. Thank you, Steve Zubizarreta - Service Manager - 305-537-8073

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