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Buick GMC of North Miami

Miami Gardens, FL

4.4
674 Reviews
Welcome to Buick GMC of North Miami! Located in Miami, our dealership is proud to provide the all-new Buick and GMC models to customers in Miami, Hollywood, Fort Lauderdale, and surrounding areas. Our dealership features an incredible selection of new models as well as inventories of pre-owned and certified pre-owned cars, trucks, and SUVs. Regardless of what you’re in the market for, one of our dedicated sales professionals will assist you in finding the new Buick or GMC or pre-owned model that fits your wants and needs. Stop by Buick GMC of North Miami today to take a closer look at what our dealership has to offer in Miami-Dade County. We are conveniently located at 21200 NW 2nd Avenue, Miami, FL 33169. Buick GMC of North Miami is your top choice in the Miami area when it comes to buying a new or used vehicle. Our family-owned business, in operation since 1936, employs experts who know the ins and outs of every Buick and GMC model. That knowledge runs deep, all the way from ownership down to sales, service, finance, and every single department in our dealership.
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21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 674 reviews

January 18, 2024

Great! We bought 2 cars! Both Santos and Ricardo gave us the best deal. Thanks More

by NATIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Llerandi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santos
Jan 19, 2024 -

Buick GMC of North Miami responded

Congrats on both of your new cars, Natia! We're thrilled that Santos and Ricardo were able to find you such a great deal at Lehman Buick GMC. Thanks for taking the time to share your experience and come back to see us!

January 18, 2024

The lady who serves customers does not like customers well. The services perfect 100 % 💯 approved More

by ALEXPINO012487
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Girado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Cuartas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santos 5 estrella , Alfredo Hillerchacin, Sergio Martinez Gonzalez, Krystle Abadia
Jan 19, 2024 -

Buick GMC of North Miami responded

Thanks for choosing Lehman Buick GMC for your maintenance needs, Alex! We're glad the service was perfect, and we hope to provide you with an improved customer experience during your next visit. We appreciate your feedback and look forward to working with you again down the road!

January 14, 2024

Great experience from start to finish. Thanks Austin and Julius for your great customer service! More

by Luisito17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Saint Sume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Blount
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Tsegga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Iannella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Lorenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estefania Adaro, Alfredo Hillerchacin, Moises Ceballos, Yovanny Ortiz Mejia
Jan 15, 2024 -

Buick GMC of North Miami responded

Thanks for being a valued customer at Lehman Buick GMC, Luis! Austin and Julius will appreciate your recognition of their efforts. We're glad you had a great experience, from start to finish. We appreciate your feedback and look forward to working with you again in the future!

January 12, 2024

Julius Iannella was efficient and attentive from the beginning to the end of my purchase. Thank you Julius! More

by e
Recommend Dealer
Yes
Employees Worked With
Julius Iannella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Llerandi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Buick GMC of North Miami responded

We appreciate the positive feedback, thank you! We're so glad to know that Julius provided efficient and attentive service during your purchase at Lehman Buick GMC. Travel safe and come see us again whenever we can next be of service.

January 05, 2024

This has been one of the worst car buying experience I have ever had. I'm going to try to make this long story short. Buying this truck was a long process and to many people I had to deal with. Coming bac More

by lseymore1
Finance Experience
Recommend Dealer
No
Employees Worked With
Ernesto Llerandi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Buick GMC of North Miami responded

Hello, I'm truly sorry to learn you've had such an unpleasant experience. This is far from the smooth and transparent process we aim for. It's clear that there have been some serious missteps here, especially regarding the tag issue which sounds incredibly frustrating. We would like to make things right and ensure this matter gets resolved as soon as possible. Please reach out directly so we can assist you further with this urgent situation. Thank you, Sergio MartinezGonzalez - General Sales Manager - sergiomartinezgonzalez@lithia.com

December 18, 2023

Amazing service and they treat you well. Also the best dealer out here. Recommend you guys to check it out. More

by VIEYRAANTHONY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Lorenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Sullivan
Dec 18, 2023 -

Buick GMC of North Miami responded

Thanks for the kind words and recommendation, Vieyra! We're so glad to know you had an amazing experience with us at Lehman Buick GMC! We look forward to providing you with another amazing service experience during your next visit.

December 17, 2023

Estefania. Is an excellent service manager. Gets you in and out as promised.. also very good on the follow up. More

by SDLA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy tsegga, Estefania Adaro
Dec 18, 2023 -

Buick GMC of North Miami responded

We're glad to know Estefania provided you with excellent service and got you back on the road in no time! Thanks for choosing Lehman Buick GMC for your automotive needs! We appreciate your feedback and we'll make sure to pass along the kind words. Safe travels until next time!

December 16, 2023

Julius was very professional from our first phone call to the delivery of our 2020 GMC Sierra Denali. We drove 3 hours to the dealership and were extremely pleased with the entire process and the vehicle we More

by danielbutler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Iannella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystle Abadia
Dec 18, 2023 -

Buick GMC of North Miami responded

It's great to know that Julius and our team at Lehman Buick GMC made your long drive worth it, Daniel! We're glad you had a positive experience with us. Enjoy your 2020 GMC Sierra Denali! See you next time!

December 16, 2023

Excellent customer service and great follow up by the service & sales teams and Managers at the dealership!! More

by johnnypush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liliana Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN TROIA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo Hillerchacin, Susana Machado, Gabriel Nerys, Sergio Martinez Gonzalez
Dec 18, 2023 -

Buick GMC of North Miami responded

We're glad to know you had an excellent experience with our service and sales teams at Lehman Buick GMC, Johnny. Thanks for the positive feedback! We hope to serve you again down the road!

December 15, 2023

Worst possible experience. Bought a car that broke down two weeks later, sold it back to them, bought another, broke down next morning. Still don’t have a car, driving a loaner More

by 🎈9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Austin Lorenz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Buick GMC of North Miami responded

Hi, Can you please provide your full name and contact information so that we can locate you in our system? Our team will reach out shortly after we locate you. We apologize for the inconvenience you've experienced and look forward to resolving this for you. We appreciate your patience and hope to earn back your trust. Thank you, John Troia Sales Manager johntroia@lithia.com

Dec 18, 2023 -

🎈9 responded

Sir, I have reached out via Facebook messenger, two Customer VIPs, your front desk, and Lithia motors. There is no way this is a surprise; it's been going on since a week before thanksgiving. I rarely rarely get responded to, and if so, they just say "well the parts on backorder".

Dec 18, 2023 -

🎈9 responded

This is my second response to this post and I’ve emailed you twice today…

Dec 19, 2023 -

🎈9 responded

Still no response

Dec 19, 2023 -

🎈9 responded

No response

Dec 21, 2023 -

🎈9 responded

Still no response to this forum, or emails sent directly to commenter.

Dec 27, 2023 -

🎈9 responded

12/26 no response

Dec 28, 2023 -

🎈9 responded

Got the car today. I get there, my car, which still has my belongings in it, is parked in a normal parking space, with all the doors unlocked. I went inside. I asked why my car was sitting there unlocked with my stuff in it. She said that they shouldn’t do that and I agreed. Then she told me that the cars been ready since last week. I said, why didn’t anyone Contact me? She said that she had been out, but she thinks that one person may have tried calling me, but then I quickly pointed out that there is no voicemail left and considering how much I’ve been contacting the dealership I would’ve thought one of their managers would’ve let me know the second it was ready. But no they did not. I won’t be returning to this dealership ever even for oil changes don’t feel they deserve my business. It’s literally insane that twice, they sold me cars that very quickly broke down, then my warranty PAID THEM TO FIX. This whole thing has been great for their service department, Goodness only knows what they’ve been charging the Warranty people. I find this extremely suspicious personally. The very “best” part, I swear I’m not exaggerating, was that while I was in the Little office the service area another customer overheard me asking why my car was left there unlocked and told me how and why I should make a case against them for that because he’s had to create multiple cases against them himself. Then told him my whole story he told me his whole story, Basically, this place really really sucks

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