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Buick GMC of North Miami

Miami Gardens, FL

4.4
674 Reviews
Welcome to Buick GMC of North Miami! Located in Miami, our dealership is proud to provide the all-new Buick and GMC models to customers in Miami, Hollywood, Fort Lauderdale, and surrounding areas. Our dealership features an incredible selection of new models as well as inventories of pre-owned and certified pre-owned cars, trucks, and SUVs. Regardless of what you’re in the market for, one of our dedicated sales professionals will assist you in finding the new Buick or GMC or pre-owned model that fits your wants and needs. Stop by Buick GMC of North Miami today to take a closer look at what our dealership has to offer in Miami-Dade County. We are conveniently located at 21200 NW 2nd Avenue, Miami, FL 33169. Buick GMC of North Miami is your top choice in the Miami area when it comes to buying a new or used vehicle. Our family-owned business, in operation since 1936, employs experts who know the ins and outs of every Buick and GMC model. That knowledge runs deep, all the way from ownership down to sales, service, finance, and every single department in our dealership.
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21200 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 674 reviews

January 28, 2024

The experience was great the service advisor was very nice and experienced. Again the advisor was very good More

by nbreaka45
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro, Estefania Adaro
Jan 29, 2024 -

Buick GMC of North Miami responded

We're glad to know you had a great experience with our service advisor at Lehman Buick GMC. Thanks for the positive feedback! Let us know if we can assist with anything else in the future.

January 27, 2024

Flat effect expression with customer service. Lack of communication with updates of vehicle status. My vehicle was drop off Thursday morning at 8:30am for a diagnostic test. To this day, no one More

by CAROLK72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doreen Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estefania Adaro
Jan 30, 2024 -

Buick GMC of North Miami responded

Carol, I'm sorry to read about your disappointing experience with our service department. It's important that our customers are kept informed and feel valued, so it's unfortunate to learn we've missed the mark here. We understand how frustrating this must be for you and would like an opportunity to make things right. Please reach out at your earliest convenience so we can discuss further details of your vehicle status together. Thank you, Steve Zubizarreta - Service Manager - 305-537-8073

January 27, 2024

The AC is not working and the car After the transmission replacement, I got more problem More

by Jeanncassamajor
Recommend Dealer
No
Employees Worked With
Estefania Adaro, Estefania Adaro
Jan 30, 2024 -

Buick GMC of North Miami responded

Jean, It's unfortunate to learn you are experiencing new issues after your transmission was replaced. We understand how frustrating this must be, and we'd love the opportunity to earn back your confidence. Please feel free to reach out to me directly to further discuss your situation and work towards a resolution. Thank you, Steve Zubizarreta - Service Manager - 305-537-8073

January 26, 2024

Bad experience, I went for an oil change and they rotated my tires and repaired a rim and after they delivered my car, now the brakes make noises when I step on the pedal. More

by a.escobar
Recommend Dealer
No
Employees Worked With
Doreen Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Jan 30, 2024 -

Buick GMC of North Miami responded

A, We certainly don't want any of our customers leaving with new concerns, especially regarding something as important as brakes. We're sorry for any inconvenience caused, and we'd love the chance to rectify this for you. Please reach out so we can look into this and make things right for you. Thank you, Steve Zubizarreta - Service Manager - 305-537-8073

January 26, 2024

Very good service, work very well done. Congratulations Very good service, work very well done. Easy location. Excellent service from the entire team. Congratulations More

by Katyaaz
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Jan 29, 2024 -

Buick GMC of North Miami responded

Thank you for your kind words about our service at Lehman Buick GMC, Katyaaz. We're glad to know that the location was convenient and the team provided excellent service! Let us know if we can assist with anything else in the future!

January 26, 2024

I would like to state that your service was above and beyond, and I am incredibly thankful for your assistance. Also, your sales person Jimmy was magnificent in his help and extremely professional. More

by ABIGAIT12
Recommend Dealer
Yes
Employees Worked With
Ernesto Llerandi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Llerandi
Jan 29, 2024 -

Buick GMC of North Miami responded

We're delighted to know that you had a positive experience with our team, especially Jimmy! Your kind words mean a lot to us here at Lehman Buick GMC. Thank you for your review and we look forward to assisting you again in the future!

January 24, 2024

441'S Small Dealer Mentality with far beyond Arrogance. First I wanted to mention as the most horrendous attitude from Sergio Martinez Gonzalez the General Sales Manager; he was super pushy and far beyond More

by EduardoM.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricardo Saint Sume
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Martinez Gonzalez
Feb 01, 2024 -

Buick GMC of North Miami responded

Eduardo, I'm really sorry to read about your experience during your car search. We understand your frustration, and it's regrettable that we left you feeling that way. Your feedback is valuable as it helps us improve our service quality. If you're open to discussing this further, please reach out directly at your earliest convenience - we'd like a chance to make things right with you if possible. Thank you, Sergio MartinezGonzalez - General Sales Manager - sergiomartinezgonzalez@lithia.com

January 24, 2024

Great words can't explain how much they help me Service was fast staff was friendly More

by Bdavis.ah
Recommend Dealer
Yes
Employees Worked With
Yovanny Ortiz Mejia, Yovanny Ortiz Mejia
Jan 25, 2024 -

Buick GMC of North Miami responded

What a great compliment, B! We're glad our team was so helpful during your service visit to Lehman Buick GMC. We appreciate you taking the time to share your experience and hope to work with you again soon!

January 24, 2024

Was good. They are helping. Reachable and easy to work with They are amazing with their time and available all the time More

by mahmoudnaser0821
Recommend Dealer
Yes
Jan 25, 2024 -

Buick GMC of North Miami responded

We're glad to know you had a positive experience with our team at Lehman Buick GMC. We always aim to be helpful and available for our customers. Thanks for the review! Travel safe and come see us again whenever we can next be of service.

January 24, 2024

I think you need to hire more service advisors, your two need help. They are very nice but often customer have to wait to be seen, because your two advisors are busy. More

by Mrsdwellsdavis
Recommend Dealer
Yes
Employees Worked With
Doreen Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Weiss
Jan 24, 2024 -

Buick GMC of North Miami responded

Thanks for your feedback! We're always looking to improve our service at Lehman Buick GMC, and we'll certainly take your suggestion into consideration. We appreciate you taking the time to share this with us. We truly hope to provide you with an improved experience during your next visit.

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