Buick GMC of Mahwah

Our experience with Hugh Middleton in Sales and the woman in the finance department (sorry I forgot her name) was the best. My wife and I went in on Presidents Day to discuss the lease expiration of our Buic in the finance department (sorry I forgot her name) was the best. My wife and I went in on Presidents Day to discuss the lease expiration of our Buick Enclave and drove away less than 4 hours later in our brand new leased 2024 Enclave. Right from the beginning Hugh listened to us about why we were there and what we were looking for. He worked with us, understood our budget and there were no "salesman pressure tactics" that we've experienced at other dealerships. Since we previously leased a vehicle from Buick GMC of Mahwah, all of our information was already in the system, which made signing the paperwork a breeze. Everything was signed and executed literally in 15 minutes. We highly recommend a visit to Buick GMC of Mahwah because you won't be disappointed. More

One of the best dealer experiences by far, and I’ve dealt with many brands/dealers. My salesman John and his sales manager Scott went above and beyond to get me into the right truck and an amazing deal! I hi with many brands/dealers. My salesman John and his sales manager Scott went above and beyond to get me into the right truck and an amazing deal! I highly recommend this dealership and those guys, I walked in and painlessly left with a new truck a short while later. Saying this was an excellent experience doesn’t do it justice. Go check them out for yourself! More

We worked with a young man names John Simmons he was a pleasure to work with. We brought two cars from GMC of Mahwah, now that was and experience. very please with our purchases. pleasure to work with. We brought two cars from GMC of Mahwah, now that was and experience. very please with our purchases. More

They had the car of my dreams and Jennifer and Kenny made everything nice and easy for me to get my new truck. Thank you guys! everything nice and easy for me to get my new truck. Thank you guys! More

I leased my GMC Terrain from this dealership in 2020. While the truck was being serviced the hood was damaged. They refused to fix it. The next time the door handle was damaged, because the battery died, While the truck was being serviced the hood was damaged. They refused to fix it. The next time the door handle was damaged, because the battery died, and they had to remove the keyhole cover to get into the vehicle. The keyhole cover was put on broken. This time after having the engine replaced the fuel door was missing. My pictures show that their was no damage, my wife took video of the truck on the flat bed with no damage. Their picture showed the gas door missing. Of course they said it wasn't their fault. I find it amazing that my video shows the truck with no damage. This my personal experience. More

Transaction was good. Two wks went by and no one contacted me that my registration was ready. Not happy with that. Sales took my pic with car and promised to send me copy Two wks went by and no one contacted me that my registration was ready. Not happy with that. Sales took my pic with car and promised to send me copy and I never received it. I’m not sure if he used my pic for any social media but I didn’t approve my pic to be displayed anywhere. More

The dealership was very helpful in listening to what I wanted in a car. I took a test drive in the vehicle. I was interested in and was very impressed with the vehicle and the buying process was very easy wanted in a car. I took a test drive in the vehicle. I was interested in and was very impressed with the vehicle and the buying process was very easy. More

Patrick Helmer did a great job keeping me informed on progress of sale without putting any pressure on me. He kept in constant communication by phone text and e-mail to make sure I was happy with the pur progress of sale without putting any pressure on me. He kept in constant communication by phone text and e-mail to make sure I was happy with the purchase experience and was always available when I had any questions. I highly recommend him. Jenn in finance was great. Got me all the incentives and helped me get thru everything quickly, and was very helpful. I will definitely recommend Mahwah Buick GMC to anyone I know looking for a vehicle. Top notch!! More

Overall, Very nice experience with salesman Hugh, and Jennifer in the finance department. Friendly staff and manager, made buying a car less stressful. Jennifer in the finance department. Friendly staff and manager, made buying a car less stressful. More