Budd Baer Subaru - Service Center

As always Tori is great. Service dept is always nice and efficient and always explains the service Service dept is always nice and efficient and always explains the service More

Took a few times to determine problem,but Stacey kept me informed and they fixed the problem informed and they fixed the problem More

Very professional. Very clean and prompt service would recommend . Washington a pleasurable experience. Highly recommend Very clean and prompt service would recommend . Washington a pleasurable experience. Highly recommend More

First off, I would like to say that I am usually very happy with the service experience that I receive at Budd Baer. However this time, I am not. In early February I brought my car in for inspection an happy with the service experience that I receive at Budd Baer. However this time, I am not. In early February I brought my car in for inspection and rec'd and email days later to book a service interval. Included in the email was a quoted price and a 10% discount. When I had a chance a couple weeks later, I called for an appointment but was not able to get get one until mid March. When it was time to pay, my bill was $90 more than the quote but since I didn't have the actual quote with me, I called Victoria when I got home so I could verify the price. Had to leave a message on her voicemail. She never returned my call. I knew that I was coming in in a couple weeks, so I decided to just wait and talk to her in person. When I did, she told me that the price went up between the time that I made the appointment and had the service. Its not my fault that I had to wait a month to get an appointment! Victoria said she would leave a message with her manager to contact me about it and again, I never got a call back! I am a loyal customer, this is my second car from Budd Baer. I pass 3 other Subaru dealers on my way here......... I hope to get a satisfactory resolution to this issue so I can gladly give the service area and Budd Baer Subaru 5 stars again!! More

Our car needed extensive repairs from an accident. We got a beautiful rental that was upgraded from our vehicle, they uncovered more damage than what was noticed by our insurance adjuster, and they de We got a beautiful rental that was upgraded from our vehicle, they uncovered more damage than what was noticed by our insurance adjuster, and they detailed our vehicle before being returned to us. Through the entire process they were very communicative. We really appreciate Stacey and the whole team! More

First oil change on new Crosstrek was quick and efficient. Highly recommended. Great service! yep efficient. Highly recommended. Great service! yep More

We always get treated with respect, they will walk you thru everything they need to do to keep your car safe. thru everything they need to do to keep your car safe. More

Got me in quickly. Kept me aware of progress and explained everything to me in detail. Kept me aware of progress and explained everything to me in detail. More

Always been pleased with Service and Sales at Budd Baer Subaru. I take all my family cars there for service and new sales. Subaru. I take all my family cars there for service and new sales. More

I have always been happy with Budd Baer Subaru service from sales to service. The people take care of you and communicate well. My car runs great too! from sales to service. The people take care of you and communicate well. My car runs great too! More