Buchanan Automotive Inc.

Awesome Experience Jennifer McCleaf was my sales person. She made me feel very comfortable and wasn't pushy. She was very friendly. The sales manager Mike gave me a grea Jennifer McCleaf was my sales person. She made me feel very comfortable and wasn't pushy. She was very friendly. The sales manager Mike gave me a great deal on both my trade and new Chevy Cruze! I absolutely LOVE it!!!!!! I am Very happy with the whole process!! More

Great people to deal with. Had a couple minor factory issues that I noticed after purchasing my vehicle. No questions asked took care of everything really quickly. Very friendl Had a couple minor factory issues that I noticed after purchasing my vehicle. No questions asked took care of everything really quickly. Very friendly and reviewed everything with me after it was completed to make sure everything was good. More

Excellent experience Very satisfied with salesperson and everyone involved in purchase of new Chevrolet. Purchase with trade went very smoothly. This is the third vehicle Very satisfied with salesperson and everyone involved in purchase of new Chevrolet. Purchase with trade went very smoothly. This is the third vehicle I have purchased at Buchanan and will return without hesitation will also refer friends. More

Never!!!! 000000 Rating!!!!! Please don't do business with this company!! Bought never 2500 Silverado July 2018 and said they would mail me my tags. After 000000 Rating!!!!! Please don't do business with this company!! Bought never 2500 Silverado July 2018 and said they would mail me my tags. After two months I haven't received my registration and tags and I have missed three days of work, opening of dove hunting season and couldn't go on Labor Day vacation because of their error. After leaving multiple messages for weeks I finely talked with Joanna on Friday who said she called and left a message but said I owed 27.00 due to their error and after paying I could drive the two hour to get them. Talked to Joanna again today after calling and emailing yesterday and today, after 4th call talked with Joanna who said they were mailed Tuesday. Hum, lets see why didn't they get mailed that Friday or Saturday after I paid 27.00. So far with missed work and vacations I couldn't go on their error has cost me $5000.00. Lets talk about sales, after coming to agreement of price and financing they gave me a two hour ride to the dealership only to tell me I couldn't finance the truck at that price with USAA. So there I am stranded 2 hours from my house, yes I bought the truck anyway. Given this review, stay far away. I have the cell phone records to prove all the calls to them as well as voicemail agreeing to the price and financing. More

My oil was changed in a reasonable amount of time and the se The service was great nd completed in a timely fashion! The service manager was very helpful and congenial! I appreciated the second free oil change The service was great nd completed in a timely fashion! The service manager was very helpful and congenial! I appreciated the second free oil change! More

Buying a car Our experience buying a car with Buchanan Automotive was very good. We worked with Jennifer McLeaf. She is very friendly and she helped us a lot durin Our experience buying a car with Buchanan Automotive was very good. We worked with Jennifer McLeaf. She is very friendly and she helped us a lot during the whole process. She patiently answered all our questions the day we bought the car and also, thru the next few days until everything got finalized with the process. We really enjoyed working with her and we highly recommend her. Emil and Monika More

Buchanan Chevrolet is AWESOME! The staff at Buchanan Automotive was extremely helpful...my AWESOME salesperson was Tyler Garner...It was also a pleasure to work with Conner & Sha The staff at Buchanan Automotive was extremely helpful...my AWESOME salesperson was Tyler Garner...It was also a pleasure to work with Conner & Shannon... If you need a car and everybody does… go see a folks at this dealership… they are AWESOME! More

Very friendly, easy to work with I found my vehicle at Buchanan Automotive by searching Autotrader.com. Everyone there was very friendly and willing to do whatever it took to make the I found my vehicle at Buchanan Automotive by searching Autotrader.com. Everyone there was very friendly and willing to do whatever it took to make the deal happen. More

Inspection, tire rotation, oil change Got vehicle serviced in the time promised. Great job. Answered all questions we presented. Did everything we asked. Pleasant employees that were ver Got vehicle serviced in the time promised. Great job. Answered all questions we presented. Did everything we asked. Pleasant employees that were very helpful. Thanks. More

Great price and bad service There was a great price on internet, went to see car and test drive it. Decided to get car and it all went down hill from there. The paperwork took fo There was a great price on internet, went to see car and test drive it. Decided to get car and it all went down hill from there. The paperwork took forever, about 6 hours to it all together. Then I had to go back because they forgot some of the paperwork (I got a call over a week later). Dropped off car for MD inspection. When I went back to pickup, car was nasty dirty and out of gas. They washed and filled up, but cost me another hour. When I left I was not able to get a complete copy of my paperwork because they could access it. Overall I was not left with a good feeling from dealership. Wouldn't send my friends there. More