Buchanan Automotive Inc.

Friendly, Customer Driven Service My experience at Buchanan this week was nothing but positive. Each individual that I encountered was friendly and had nothing but good intentions behi My experience at Buchanan this week was nothing but positive. Each individual that I encountered was friendly and had nothing but good intentions behind the sale of their vehicles. My salesman, in particular, was very straightforward and strived to give me the best deal possible. Great service! More

2019 Chevrolet High Country It was a good experience. The people are knowledgeable and friendly and it was not the typical high pressure environment that is at most car dealers. It was a good experience. The people are knowledgeable and friendly and it was not the typical high pressure environment that is at most car dealers. More

Scheduled Service . Everyone was so helpful. We always get good service. Even to the point of checking to see if we used our coupon that was sent to us, instead of just c Everyone was so helpful. We always get good service. Even to the point of checking to see if we used our coupon that was sent to us, instead of just charging for everything they did. That shows trustworthiness. Everyone is always friendly. More

Good experience The team made it happen! They above and beyond to get me where I needed to be as far as financing and the terms that I needed. Great Job! The team made it happen! They above and beyond to get me where I needed to be as far as financing and the terms that I needed. Great Job! More

Great Experience Entire experience of leasing a new car was handled in a most professional manner. Jennifer, the sales representative, was most helpful in answering al Entire experience of leasing a new car was handled in a most professional manner. Jennifer, the sales representative, was most helpful in answering all questions and making sure I got the vehicle I wanted. This was the third vehicle I have purchased or leased from Buchanan and have always been completely satisfied. More

Wonderful Experience! I cannot say enough about the sales team at Buchanan! My girl friend and I were there looking for a new truck for myself. After going back and forth o I cannot say enough about the sales team at Buchanan! My girl friend and I were there looking for a new truck for myself. After going back and forth on multiple deals and looking at other vehicles, they called the General Manager in to the dealership on his day off to make a deal and get me going home in the truck I wanted, which they did! They asked me where I wanted my payments and met that! Not only did we leave there with 1 vehicle but we left with 2 vehicles! My girl friend found a used vehicle she liked and they made her a great deal as well! Everyone was so friendly and their prices were wonderful! This was by far the best car buying experience I have ever had. I came from over 30 minutes away because of their prices. I have a Chevrolet dealer directly in my backyard and chose to bypass them due to the prices. I highly recommend Buchanan Chevrolet! More

good experience Not a big fan of dealing with car sales people, BUCHANAN made it a tolerable, expedient, experience. Would go back again when the need arises Not a big fan of dealing with car sales people, BUCHANAN made it a tolerable, expedient, experience. Would go back again when the need arises More

Expected better service Very happy with the Cadillac that was purchased. As far as the service after the commitment of the sale, it has been horrible. Issues from the day t Very happy with the Cadillac that was purchased. As far as the service after the commitment of the sale, it has been horrible. Issues from the day the vehicle was to be driven off the lot. They were unable to describe or go over all the vehicle options. A little "homework" would have went a long way. Not what I expected when purchasing a 2019 Cadillac. Expected much better service. More

Great customer service I choose Buchanon Chevrolet service because they do a great job. Booking service on-line is a breeze and they get you in and out the door in a timely I choose Buchanon Chevrolet service because they do a great job. Booking service on-line is a breeze and they get you in and out the door in a timely manner. They have a very nice waiting area with a TV and good coffee. Over the years I have used other servicers, including other area Chevrolet dealerships, but Buchanon will be my choice going forward as long as they can continue to provide the great, friendly customer service I expect from Chevrolet. More

Great service center Quick, courteous and professional team. Always do the repairs in a timely manner. The staff let’s me know if there is any issues and what should be ch Quick, courteous and professional team. Always do the repairs in a timely manner. The staff let’s me know if there is any issues and what should be checked. More