Buchanan Auto Park

I went into the dealership in hopes to drive away with a vehicle that I could fit my entire family in. Max Million was able to make that happen. I couldnt have asked for a better experience. Thank you Bucha vehicle that I could fit my entire family in. Max Million was able to make that happen. I couldnt have asked for a better experience. Thank you Buchanan Auto and thank you Max I LOVE my Journey!!!! Julia Hagerstown MD More

What first brought us to this dealership was the service department but over the last 3 years we have also had dealings with the new and used sales departments. Most recently, I bought/leased my second car department but over the last 3 years we have also had dealings with the new and used sales departments. Most recently, I bought/leased my second car turning in my 2010 leased Dodge Journey and leasing a new 2013 Chrysler 200 Limited S. My sales person, Max Million, has given me excellent care in meeting my needs as well as my wishes by meeting with me several times and calling when when appropriate to give me updated information. It is this kind of sales that has kept us coming back as well as knowing that the service department also does excellent work in following through to meet our needs. The paperwork was seamless and done as quickly as possible which also was greatly appreciated. More

I went to this dealer looking to replace my 99 jeep wrangler with 200,000 miles for a new Jeep that could more easily hold two kids. When I sent an email query, I was immediately contacted and had a c wrangler with 200,000 miles for a new Jeep that could more easily hold two kids. When I sent an email query, I was immediately contacted and had a convenient appointment set up. When I arrived I was treated in a friendly and professional manner. The first thing my saleswoman did was sit down and discuss what my needs were and what I wanted. From there she set about finding what worked for me. Not once did I feel pressured to buy, or treated like I didn't know what was best for me. It was freezing cold outside that day, but bless her heart, she still managed to find all the vehicles I wanted to look at, and provided me with an honest answer for every question I had. The staff was very knowledgeable, and after I had made my purchase, I was introduced to the service manager along with other key employees that will assist in future services. I found it to be a very relaxed purchase, the whole process of looking at cars, going over payment plans, and them handing me the keys took a little over two hours, very different from when I bought my wife's ford fiesta from a different dealer the prior year. I'm very pleased with my new Jeep Patriot! I would recommend anybody in the Waynesboro area looking for trustworthy dealership to at least stop in or send an email query to Buchanan auto park. I doubt very much they would be disappointed. More

We looked at several Jeep dealerships in a three state area looking to purchase a new Jeep. Buchannan was the only dealership that actually took the time to ask us what we were looking for. Jason was very area looking to purchase a new Jeep. Buchannan was the only dealership that actually took the time to ask us what we were looking for. Jason was very helpful in helping to explain the advantages and disadvantages of the different models. Everyone we came in contact with in this dealership had a positive attitude and seemed to really enjoy their work. The finance department was most helpful in helping us secure a lender and expiditing the paperwork. This team of people worked hard to help us and made us feel as if we were the most importent customer they had. When the time comes to replace this car we will be back to see them. We have already recomended them to several people. Buchannan Auto Park keep up the good work. we will see you later. More

I worked with Jason and Kevin in purchasing a 2013 Ram 1500 Big Horn crew cab. Jason and Kevin worked very hard to get the deal done. I got the truck that I really wanted for a price that I could afford 1500 Big Horn crew cab. Jason and Kevin worked very hard to get the deal done. I got the truck that I really wanted for a price that I could afford. I visited several dealerships while searching for a new truck. I could tell when I visited Buchanan the first time that the staff really wanted to sell me a truck and that's what I was looking for in a dealership. Most of the other dealers I visited seemed uninterested in me as a buyer. I wanted someone who really wanted to work with me and get a deal done and that's what I found at Buchanan. I am extremely happy with the truck, the price, and the whole process of my purchase. I have recommended Buchanan to several friends and family members and when my wife's vehicle is paid off, we will be going back to Buchanan. Buchanan's website and pricing is what got me in the door... More

I was very happy with the overall experience. Everyone was friendly and very helpful. I felt that I got a very good price on my 2013 Jeep Compass. I will recommend them to my family and friends. was friendly and very helpful. I felt that I got a very good price on my 2013 Jeep Compass. I will recommend them to my family and friends. More

Went to Buchanan looking for a Wrangler Unlimited 4 door. They came through with the price and payments to fit my budget where other dealers failed miserably. This is the third Jeep I've bought from Buchan They came through with the price and payments to fit my budget where other dealers failed miserably. This is the third Jeep I've bought from Buchanan and I know from now on I won't bother to visit the other dealerships. Buchanan will be my first and ONLY stop. More

I recently purchased an 09 Dodge Ram from Buchanan Auto Park. I must say that I was very impressed with the level of service and the quality of the deal that I got. I shopped around at several other deal Park. I must say that I was very impressed with the level of service and the quality of the deal that I got. I shopped around at several other dealers and kept getting low ball value for the trade in of my nissan Xterra. I spoke with Leroy on the phone and he told me that they had what I was looking for. Leroy did a great job showing me trucks that were in my price range and did a great job showing off the features of each truck. Buchanan gave me great trade in value for my Xterra. Derek did a great job working to get me a great truck with payment where I wanted them to be. Overall I had a great experience from Buchanan and would definitely purchase another vehicle in the future. I would like to thank Leroy and Derek for the willingness to work with me and get me into the vehicle I was looking for at a great price. More

I have bought 3 new vehicles myself. Our nephew has bought or leased 6 vehicles from them. Out great niece bought a new car. We have never had a problem with Buchanan. When I had a problem with Le bought or leased 6 vehicles from them. Out great niece bought a new car. We have never had a problem with Buchanan. When I had a problem with Len Stoler Chrysler in Westminster trying to cancel my extended warranty due to my Chrysler being totaled, I after a couple months went to Buchanan and they took care of it in 5 minutes. I will recommend them to anyone. More

Will do anything to get you into the dealership! Promising deals ect... Not afraid to waste your time by saying they will work a deal if you come to the dealership! I do not care that I could not ge Promising deals ect... Not afraid to waste your time by saying they will work a deal if you come to the dealership! I do not care that I could not get the deal I wanted, but do not appreciate wasting a 45 min drive twice on promises they can not keep! This is one of the worst experiences I have had with dealing with a dealership in the tri state area. Need to work on being straight foward with customer. I run a local store and know what customer service is! I have over 100 employees have over 10000 customer transactions a week! I definately will not have good things to share about buchanan dealership! I would recommend a drive to chambersburg or hagerstown More