Buchanan Auto Park

Happy Ending I am pleased with the car I purchased. I had a unique situation because there was a manufacturer problem with the original car I selected. It took a w I am pleased with the car I purchased. I had a unique situation because there was a manufacturer problem with the original car I selected. It took a while to find a solution but in the end I feel the salesperson (Kathy) and (Mgr. Everett) had my best interest in heart. Kathy was very helpful and understanding. I did not deal with the owner and I think he could have stepped in and made the process and even the final outcome more favorable. But in the end I am very happy with my car and that is probably the bottom line. I did comment to them that their web site is not user friendly. With no prices and only a small portion of the inventory listed, it is difficult for someone like myself to do some homework on my shopping list. I would suggest that customers not be afraid to call and ask questions. Kathy would be a good choice to request. More

Excellent Overall Experience An overall excellent car buying experience with an unparalleled customer service and sales staff who undeniably take pride in their job by providing a An overall excellent car buying experience with an unparalleled customer service and sales staff who undeniably take pride in their job by providing a friendly and stress free environment. More

Respect & fairness I was treated with respect and treated fairly. I wasn't sure if I was ready to buy another vehicle, whereas the one I traded in was fine, just getting I was treated with respect and treated fairly. I wasn't sure if I was ready to buy another vehicle, whereas the one I traded in was fine, just getting some age to it, just like me. More

Used truck purchase Found a vehicle online and called in, spoke with Bradley about a used truck there. When I arrived he was ready with the key to get me into a test dri Found a vehicle online and called in, spoke with Bradley about a used truck there. When I arrived he was ready with the key to get me into a test drive. Everything was smooth as possible after that. Got a great deal and love the truck! More

Wonderful and knowledgeable salesman Normally I dread the car buying process. I worked with bradley Poole, he was very knowledgeable about cars found me the right car at a price I was ver Normally I dread the car buying process. I worked with bradley Poole, he was very knowledgeable about cars found me the right car at a price I was very happy with. I highly recommend him. More

Great experience with Eric Eric was an amazing sales person...Chuck was also very helpful. Sent me home with one vehicle to realize I needed to go for the gusto. This made my de Eric was an amazing sales person...Chuck was also very helpful. Sent me home with one vehicle to realize I needed to go for the gusto. This made my decision alot easier... More

I got a new truck They did a great job working with us on the price we where comfortable with , everyone was pleasant to be around and in the end we drove home with a b They did a great job working with us on the price we where comfortable with , everyone was pleasant to be around and in the end we drove home with a beautiful 2500 Dodge ram Diesel. We thank you ALL More

Overall Experience The dealership was very good to work with but the salesman,BJ, was not the best to work with. BJ was not the nicest salesman to work with, I understan The dealership was very good to work with but the salesman,BJ, was not the best to work with. BJ was not the nicest salesman to work with, I understand that he was new to the dealership but I feel like he sometimes had an attitude especially when it came to the delivery of the vehicle. BJ also did not really go over any of the features of the vehicle, I believe it is because he was new but I feel like he should have asked another salesperson to go over it with us so he could also learn. I was also disappointed that we did not get a free tank of gas since we purchased a new vehicle. More