Buchanan Auto Park

Collision Manager at the collision will scam you if you are a woman. I had my van in to have the sliding door replaced. Even got the door for a junk yard to goo Manager at the collision will scam you if you are a woman. I had my van in to have the sliding door replaced. Even got the door for a junk yard to good shape. They wanted me to buy 5,000 new door. I told him no I will take my money else where. They refused to put the sliding door back on and let it in pieces. I took it to Top Gun in Frederick they fixed it for 2,000. I saved thousands. xxxx this company!! More

Scandalous I purchased a 2014 Mazda CX-9 a month ago and I called to set up an appointment to come into the dealership to apply and get the vehicle I wanted. I t I purchased a 2014 Mazda CX-9 a month ago and I called to set up an appointment to come into the dealership to apply and get the vehicle I wanted. I took a picture of the vehicle and price then I get there it took several hours I was told they had to adjust the price to help me out to get the loan. I asked who my loan was through and I was told I would receive everything in the mail. It took a month. I called the loan server and asked the details of the loan and I am being charged thousands over what I was supposed to. Not to mention I was charged for an after market item that I did not get. I have left messages and I’ve emailed the salesperson but no response. I had a response from an employee but you looked up the wrong name. The correct name is on here now and I would appreciate a call back to discuss this matter. I went to the dealership in Waynesboro Pa. my salesman was Johnny Lewis Preacher. More

New van Awesome dealership Tommy and Tucker are very professional got us the Pacifica that we wanted and didn’t have to sit there all day long Awesome dealership Tommy and Tucker are very professional got us the Pacifica that we wanted and didn’t have to sit there all day long More

Very easy. Buchanan is the best! We should have went to Buchanan first. It would have saved us a lot of headache. Buchanan is amazing and incredibly friendly to work with. We love our We should have went to Buchanan first. It would have saved us a lot of headache. Buchanan is amazing and incredibly friendly to work with. We love our new Jeep!! More

Needed a car ASAP! I had recently bought a car 5 months prior and was in a accident. I seen a AD on Facebook and made an appointment. Kathy Shank our Sales Consultant wa I had recently bought a car 5 months prior and was in a accident. I seen a AD on Facebook and made an appointment. Kathy Shank our Sales Consultant was great! My credit wasn't all that great and she mad sure that I drove away in a car. More

Great Experience Fast & efficient experience. Kathy is a great sales person.Process was very smooth and I wasn't there for hours on end to buy a car. Fast & efficient experience. Kathy is a great sales person.Process was very smooth and I wasn't there for hours on end to buy a car. More

Courteous and Professional I drove up from Maryland because I saw the vehicle I wanted online. When I arrived they were ready to start the car buying experience. Mike Moyer the I drove up from Maryland because I saw the vehicle I wanted online. When I arrived they were ready to start the car buying experience. Mike Moyer the sales consultant was personable and professional. We talked about options and Mike the sales manager went to work on financing. The process was seamless and efficient. I will buy more vehicles from Buchanan and refer my friends there as well. S. Wallace More

Bad experience Drove over an hour to see a truck, they confirmed my appointment that morning got there and I was told that they sold it yesterday. Didn’t apologize o Drove over an hour to see a truck, they confirmed my appointment that morning got there and I was told that they sold it yesterday. Didn’t apologize or offer to pay my gas I drove all that way because they screw up More