Bryden Ford Inc.
Durand, IL
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Great people, and fast to answer. They were very nice and helpful willing to answer any questions I had in the matter of minutes. I never sent an email and didn’t get a response within They were very nice and helpful willing to answer any questions I had in the matter of minutes. I never sent an email and didn’t get a response within 2 hours. Would recommend to anyone! More
Shopping for a new car Darrell was very helpful. I knew which vehicle I wanted but the hubby couldn’t decide. We will be back. I want a new vehicle and he wants a used. Darrell was very helpful. I knew which vehicle I wanted but the hubby couldn’t decide. We will be back. I want a new vehicle and he wants a used. More
Customer service I recently visited to inquire about a ford focus. Darrell was very attentive and knowledgeble and was great at answering all of my questions. I would I recently visited to inquire about a ford focus. Darrell was very attentive and knowledgeble and was great at answering all of my questions. I would highly recommend others to visit and meet with Darrell for their future purchase. More
Very good I was very pleased with my visit while searching for my new car! Darrell Frear was very good at listening to what my family’s needs were and also fin I was very pleased with my visit while searching for my new car! Darrell Frear was very good at listening to what my family’s needs were and also finding a car that had everything I wanted for a great price!!! I will definitely be back! More
Car purchase Darrell at Bryden Ford talked to me about purchasing a vehicle. He seems very knowledgeable about the vehicles available at the dealership. He was cou Darrell at Bryden Ford talked to me about purchasing a vehicle. He seems very knowledgeable about the vehicles available at the dealership. He was courteous and answered my questions in a timely manner. I will use him and the dealership when I am ready to purchase a vehicle. More
Awesome Sales Rep Talked to Darrell about a used F150 Ford red. He made me feel very welcome and not pressured like other sales men. Great guy. This was a better experi Talked to Darrell about a used F150 Ford red. He made me feel very welcome and not pressured like other sales men. Great guy. This was a better experience at Bryden Ford than another dealership I was at. I was looking to see what you had in inventory on my visit. Ill tell my friends about this dealership and make sure they come in and see Darrell Frear. More
Absolutely wonderful Every body was so nice and helpful I would go back again my salesman was great everyone was nice and I love my truck and would buy another one Every body was so nice and helpful I would go back again my salesman was great everyone was nice and I love my truck and would buy another one More
Bait n switch Had an appointment to look at a used truck that I found on their web site, when I arrived instead of the vehicle I had discussed buying over the phone Had an appointment to look at a used truck that I found on their web site, when I arrived instead of the vehicle I had discussed buying over the phone; they had a truck that was ready for the scrap yard setting in front of the entry way and tried to sell me that truck instead of the one I went to see. When I asked to see the truck that i had arranged to see and had gone as far as securing financing on, I was informed that they couldn't sell me the original truck because the mileage had been turned back. After speaking with the salesman back and forth over the last four days, never once did he mention this fact. After finding out I had been mislead; I started to leave the dealership. As I was leaving they kept trying to sell me something I didn't want as well especially the rust bucket parked by the door. More
It was fine got what I wanted with no hassle Got everything out of the deal I wanted and i hope they got what they wanted out of the deal so all should be good Got everything out of the deal I wanted and i hope they got what they wanted out of the deal so all should be good More
Great buying experience! I've lived in Durand all my life, and had already purchased one new car from Bryden Ford - and that was a great experience. So this time when I was lo I've lived in Durand all my life, and had already purchased one new car from Bryden Ford - and that was a great experience. So this time when I was looking for another new car at a super great deal, I decided to check out Bryden Ford first. They had an amazing deal on a NEW 2016 Fusion, which is crazy because I bought it toward the end of 2017! My experience was great; the salesman, Darrell, was very knowledgeable and showed me how to use the features in my new car. And it still came with a factory warranty, even though it was a year old at that point! Very happy with this second experience! More