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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

December 02, 2021

Friendly people and great service! My online appointment didn't show up in there system but they fit me in no problem. They also gave my dog a cool Subaru chew toy! More

by Beatrix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Jeff Delange, Brian Guzzardi, Jason Gullo, Charlette Wilright
Dec 07, 2021 -

Bryan Subaru responded

Hi Beatrix, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 01, 2021

Great service. Service rider was super helpful and addressed all my questions and made me feel I was in the right place. Excellent More

by LGULLO4169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Jason Gullo
Dec 06, 2021 -

Bryan Subaru responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

November 29, 2021

Good service and great communication. Car needed some antifreeze that was not checked. Good overall. More

by GEANDISO
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Nov 30, 2021 -

Bryan Subaru responded

Hi Geandiso, we really appreciate your great feedback! If you have any further questions, please give us a call. We're always happy to help!

November 25, 2021

Very easy to work with. All people were pleasant and knowledgeable. Able to make sale happen with minimum effort on our part. More

by charleskropog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristy, Greg Bourgeois
Nov 30, 2021 -

Bryan Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 25, 2021

I had a slow leak in tire. I brought my car into Service Department. Although they had no appointments that day, they managed to squeeze me in and fix the tire. I appreciate the team going the extra mile More

by REERBACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Nov 30, 2021 -

Bryan Subaru responded

Hi Reerbach, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 23, 2021

Jeff, as always, handled my claim with ease. Dropped the car off at 8:30 and had it back by 2:00 with a new steering wheel covered under warranty. Bryan Subaru has been very helpful with any services I've n More

by LOUIS.LACOUR.III
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange, Charlette Wilright
Nov 24, 2021 -

Bryan Subaru responded

Hello Louis, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Have a great day!

November 23, 2021

Great service, and they treated my dog like royalty. You’ve got Lulu’s business forever! More

by daynakurtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rein, Brian Guzzardi
Nov 24, 2021 -

Bryan Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Have a great day!

November 22, 2021

Very helpful; the service center took care of the recall and my one year check needs while I used their wifi and did some work. They even printed out a page for my while I waited. More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Nov 24, 2021 -

Bryan Subaru responded

Hello Angela, thank you! We take our reviews seriously and are delighted to hear about your visit. We're happy we could help. Our team is available should you require any extra help. Have a great day!

November 22, 2021

Terrible service experience. Brian was so dismissive it bordered on rudeness. I had an 11:30 appointment, when I dropped off my car Brian said they would get to it in an hour. I told him there was a prob More

by ANNEMARIESTCLAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Guzzardi
Dec 30, 2021 -

Bryan Subaru responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (504) 466-6000 and we will do our best to make this better. Take care!

November 22, 2021

Great service, friendly team, in and out fast. Great snacks too! Comfortable waiting room for working or reading. More

by JUENGLINGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farid "Fred" Fajardo, Richard Elvey, Brian Guzzardi
Nov 24, 2021 -

Bryan Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Have a great day!

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