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Bryan Subaru
Metairie , LA
2,427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,427 Reviews of Bryan Subaru
April 11, 2018
Great experience Everything went smooth when I bought my BRZ. Awesome car, awesome staff. Mark M, Sara, and Jenny exceeded our expectations from the beginning to the e Everything went smooth when I bought my BRZ. Awesome car, awesome staff. Mark M, Sara, and Jenny exceeded our expectations from the beginning to the end of my buying experience. More
by c.blairr
Verified CustomerEmployees Worked With
Sara Creppel, Jenny Tubens, Mark Maher, Paul Demma
April 11, 2018
Fine service with a hitch The service was fine. Afterward, I came home and parked the car in my driveway. When I went to unload some things from the back, I noticed my right The service was fine. Afterward, I came home and parked the car in my driveway. When I went to unload some things from the back, I noticed my right rear tail light cover was cracked. When I brought the car in, the service person (Trey) did the initial inspection and we agreed the only defect was a hole in the passenger side windshield. Needless to say, I was disappointed to come home and find this. More
by CHERYL31
Employees Worked With
Trey
April 11, 2018
Brian Guzzardi was rude. Mr. Guzzardi, didn’t check on my car and didn’t not inform me what was taking so long to change 1 tire, put a plug on another one and do an alignment. Mr. Guzzardi, didn’t check on my car and didn’t not inform me what was taking so long to change 1 tire, put a plug on another one and do an alignment. I was at the dealer for 3 hours. Every other advisor came to their customers and explain to them what was going on. I will be looking for another place to service my car. My husband was getting ready to buy a Subaru and now he will not. More
by BELCO57
Employees Worked With
Daniel
April 11, 2018
Recall Service Dept very promp and efficient in getting me on my way Always have quality visits whether it's for routine service or in this case minor recal Service Dept very promp and efficient in getting me on my way Always have quality visits whether it's for routine service or in this case minor recall More
by STEVEGERARD42
Employees Worked With
Erin
April 11, 2018
Excellent When I arrived there, I was greeted with a smile. That made me feel welcomed to be there. The service was great and fast. Everyone was willing to help When I arrived there, I was greeted with a smile. That made me feel welcomed to be there. The service was great and fast. Everyone was willing to help. More
by RONEYIXACALDERON
Employees Worked With
Erin
April 09, 2018
Routine service Was a pleasant experience. Did not feel "pressured" in any way. Was delighted to know that my seat issue is covered by my warranty. Very nice servi Was a pleasant experience. Did not feel "pressured" in any way. Was delighted to know that my seat issue is covered by my warranty. Very nice service appointment. More
by MBRAND10
Employees Worked With
Two gentleman, and I cannot remember their complete names:/
April 06, 2018
Excellent service at a reasonable price. I took my Outlander Sport in for a recall. They performed the recall repairs promptly and expertly. I also needed an alignment which they stayed open I took my Outlander Sport in for a recall. They performed the recall repairs promptly and expertly. I also needed an alignment which they stayed open a little late to get done. Erin, the service manager, is great and extremely accommodating when making appointments and getting the work done.i More
by TONYOBST01
Employees Worked With
Erin and Damon.
April 05, 2018
Great service I get my car serviced here regularly. Everytime I come the service is reliable. The waiting room is very comfortable. The bill is always reasonable. A I get my car serviced here regularly. Everytime I come the service is reliable. The waiting room is very comfortable. The bill is always reasonable. And the work is always done right the first time More
by DWEBER28
Employees Worked With
Erin C.
April 04, 2018
Happy with Bryan! I've been dealing with Bryan Subaru for about 9 years now. My experience with service has always been pleasant. I'm acknowledged quickly and am kept I've been dealing with Bryan Subaru for about 9 years now. My experience with service has always been pleasant. I'm acknowledged quickly and am kept on top of the status of my vehicle while waiting. I've never found wait times to be excessive. The staff is so polite and accommodating. I will continue to purchase my cars and use the service center here. More
by SMK26
Employees Worked With
Greg Bourgeois
April 04, 2018
Excellent buying experience Sales manager at subaru was very professional and worked hard to make the deal happen . I truly appreciate.nowvwe are 3 subaru vehicles family 1)Foe Sales manager at subaru was very professional and worked hard to make the deal happen . I truly appreciate.nowvwe are 3 subaru vehicles family 1)Foerster 2017 bought at Bryan 2)2018 recently bought outback from Bryan also 3) wrx Thank you More
by kamtar22
Employees Worked With
Josh sales manager , Paul Demma
