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Bryan Subaru

Metairie , LA

4.8
2,426 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,426 Reviews of Bryan Subaru

June 08, 2018

Trey, Remy, Rex, Charlotte Trey and Remy are always so friendly and detail oriented. And we love and trust Rex and always recommend him. Also, Charlotte is delightful and poli More

by NOLARAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz
Jun 11, 2018 -

Bryan Subaru responded

We sincerely appreciate your feedback. Each employee is a valued member of the Bryan Subaru team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

June 08, 2018

Recall Repairs I've been putting off a couple important recalls for a while and finally made the commitment to have them fixed. The staff at Bryan always communicat More

by YOBBIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Jun 11, 2018 -

Bryan Subaru responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

June 08, 2018

Great job! Excellent job on detailing our Subaru. Can always count on them for doing a great job! Been going to them for years now! Highly recommend. More

by MLP2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian/service , Rex Bubacz
Jun 11, 2018 -

Bryan Subaru responded

You have been doing business with Bryan Subaru for years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care and happy trails. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

June 07, 2018

Courteous, professional & quick service Brought my 2014 Forester in for an oil change & repair of a problem with the suspension. Problem with suspension was diagnosed quickly & the service d More

by HBABY1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Remi, Service Rep, John Garner, Senior Master Technician
Jun 08, 2018 -

Bryan Subaru responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

June 07, 2018

the car was given to me when it wasn't ready. The car was handed over to me as having been cleared buy the body shop. but there was a shortcut and the front driver side wheel well was not connec More

by Mayerj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Daigle
Jun 11, 2018 -

Bryan Subaru responded

We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Sincerely, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

June 07, 2018

Drivers side window would not stay closed Recognizing the problem and a recent bulletin on the problem hopefully solved the problem. Since you open this window most it will be an easy check! More

by GDBONDII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service staff
Jun 08, 2018 -

Bryan Subaru responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

June 04, 2018

nice but lacking People are pleasant, however, communication lacking and problem not resolved. After vehicle in service for about a month the problem I still there wit More

by kalonzo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
not important
Jun 11, 2018 -

Bryan Subaru responded

I can assure you that it was not our intention to disappoint you. I would appreciate the opportunity to speak with you regarding this matter so I can better understand the issue at hand. Please contact me at your earliest convenience. Sincerely, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

June 02, 2018

Great as always As always the people here are kind and very detailed. I like how they give print outs on what work your vehicles needs next. Thanks. More

by BROCK_TG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Rex Bubacz, Mark Maher, Carden "Sonny" West
Jun 04, 2018 -

Bryan Subaru responded

Thank you for stopping by to leave this incredible review. I'm happy to see that our team assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

June 01, 2018

Happy with service This is the 2nd time I have had the pleasure of dealing with this service department. I truly appreciate their thoroughness and honesty. They tell me More

by CBGERV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinski
Jun 01, 2018 -

Bryan Subaru responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Bryan Subaru's Service Department. Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

June 01, 2018

Great! Friendly and accommodating service. Easy to schedule service appointments online, email reminders, and prompt attention at the dealership. Clean and More

by CEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Jun 04, 2018 -

Bryan Subaru responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Bryan Subaru. If there is anything more we can do for you please come back and see us any time! Take care! Best, Sara Creppel, Client Relations Manager, screppel@bryanchevrolet.com

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