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Bryan Subaru
Metairie , LA
2,426 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,426 Reviews of Bryan Subaru
August 28, 2018
Did not meet time commitment. . Scheduled appt. week in advance, Came in at 9:00 am from out of town for "2-3 hour job at most"". Missed mid- afternoon Doctor appointment and had to Scheduled appt. week in advance, Came in at 9:00 am from out of town for "2-3 hour job at most"". Missed mid- afternoon Doctor appointment and had to leave car overnight. No one from service dept called to advise.. Bought my very first car from Bryan in 1963, but not my next one. More
by LJAUBERT
Verified CustomerEmployees Worked With
Renny
August 28, 2018
Good customer service. Great service for key replacement. Staff was very prompt and helpful. Would definitely recommend to my friends for service. Work was completed quick Great service for key replacement. Staff was very prompt and helpful. Would definitely recommend to my friends for service. Work was completed quickly and as advertised. More
by CRISSON319
Employees Worked With
Taniecia Duplantis
August 27, 2018
Great Service The staff was helpful. They understood that I truly needed a loaner car. They did everything possible to get my car repaired for a reasonable cost. RE The staff was helpful. They understood that I truly needed a loaner car. They did everything possible to get my car repaired for a reasonable cost. REMY is a very good customer service representative. More
by BELLBOISSIERE
Employees Worked With
Remy DiMatteo
August 25, 2018
Friendly, fast, and comfortable atmosphere Very comfortable waiting area, accommodating for people with children and lots of delicious snack options! Service was quick and employees were helpfu Very comfortable waiting area, accommodating for people with children and lots of delicious snack options! Service was quick and employees were helpful and friendly. Thanks! More
by LINDSAYTERAOKA
Employees Worked With
I can’t remember the names
August 24, 2018
Great service and friendly people The staff at this location is always so friendly and the service is complete and fast. They always advise us of upcoming maintenance. Location is grea The staff at this location is always so friendly and the service is complete and fast. They always advise us of upcoming maintenance. Location is great for us too. More
by MOMFORET1
Employees Worked With
Erin Czaplinski
August 24, 2018
I had the best service experience. Erin was very proficient with what I need done to my vehicle and the service was done quickly. She is very professional and have great customer servic Erin was very proficient with what I need done to my vehicle and the service was done quickly. She is very professional and have great customer service. More
by LRMTCH
Employees Worked With
Erin Czaplinski
August 23, 2018
Great customer service Bought my 2018 Subaru Outback last November in Colorado and have been driving all over the country since. Scheduling a maintenance appointment through Bought my 2018 Subaru Outback last November in Colorado and have been driving all over the country since. Scheduling a maintenance appointment through the online portal is a breeze. Customer service at Bryan Subaru is excellent and the shop got my car in and out in under one hour. More
by A Perry
Employees Worked With
BRIAN GUZZARDI
August 23, 2018
Oil change Was seen as soon as I entered. I was taken on time out in 30 minutes. Had chips and drinks while waiting. Fast friendly service Was seen as soon as I entered. I was taken on time out in 30 minutes. Had chips and drinks while waiting. Fast friendly service More
by CANDYI
Employees Worked With
Have memory issues don’t remember it’s on paperwork I am sure
August 23, 2018
always a good expeience always a good experience and great service. the employees are always professional and friendly. They keep me informed when services are coming due and always a good experience and great service. the employees are always professional and friendly. They keep me informed when services are coming due and when More
by jslj11244
Employees Worked With
Erin
August 23, 2018
Rear wheel Bearing and brake replacement Great service! Job took less time and cost less than they estimated. Very courteous personnel, especially Treh. As I said before, great experience and Great service! Job took less time and cost less than they estimated. Very courteous personnel, especially Treh. As I said before, great experience and great service! More
by REDLEADER1958
Employees Worked With
Treh
