Bryan Subaru

Very good service I was helped out by the wonderful and lovely Miss Joyce. She assured I not only got the service I needed but had a shuttle to get me to and from work. I was helped out by the wonderful and lovely Miss Joyce. She assured I not only got the service I needed but had a shuttle to get me to and from work. Overall satisfied by the fine work of Miss Joyce. More

The Oddest Car Purchasing Experience Ever! The dealership, sales professional we dealt with as well as the management team across all departments provided the most unique (my husband calls it " The dealership, sales professional we dealt with as well as the management team across all departments provided the most unique (my husband calls it "the weirdest"),best experience we have ever had when purchasing a vehicle. They were professional, applied no pressure or strong arm tactics, gave us a fair deal (and I researched the H*** out of it before signing), respected our time constraints and when it came time to place the order, we were in and out in under a half hour. I doubt we would ever purchase another vehicle other than Subaru and to be honest, its heavily weighted on the experience with the staff at the Bryan Subaru dealership. Even when there was a slight problem, they dealt with it immediately. The indicator of a quality organization isn't in being perfect; there is no such thing. It's the mark of how they handle the unexpected issues which always arise in life. That's the mark of quality and this team is the highest quality we have ever had the occasion to work with when purchasing a car. We could rave on about them all day. It was THAT great of an experience! (and love, love, LOVE our Outback) More

In and Out Quick and Painless The staff was VERY professional and polite, from the lady that made my appointment to the guy that run my outlander through the carwash, ty, the time The staff was VERY professional and polite, from the lady that made my appointment to the guy that run my outlander through the carwash, ty, the time allotted to do the work was spot on, so thanks a lot, Eddie Kling "Go Saints" More

I didn't think this kind of service existed anymore The folks at Bryan Subaru have always been incredibly kind and easy to work with. But I recently brought my car in to the shop to prepare for an upcom The folks at Bryan Subaru have always been incredibly kind and easy to work with. But I recently brought my car in to the shop to prepare for an upcoming road trip. There were some unexpected issues that came up and the service team went well beyond the call of duty to make sure I got on the road safely and on time. They're kindness and generosity was actually shocking. I can't tell you the last time I experienced such genuine care from a service provider. I always recommend Subaru to to friends looking for a vehicle. But this is why I will always recommend that you go to the dealership for service and maintnance. The team at Bryan Subaru is without comparison. More

OIl Change On line scheduling was easy to use and there were good times available, service was very fast (better than expected), good communication of wait tim On line scheduling was easy to use and there were good times available, service was very fast (better than expected), good communication of wait times, comfortable waiting area, friendly staff More

Great service Super easy. I scheduled the service when it was convenient, arrived at the dealership and was on my way to work in an Uber at their expense within min Super easy. I scheduled the service when it was convenient, arrived at the dealership and was on my way to work in an Uber at their expense within minutes. I got picked up when it was ready and was on my way. Trey even called the next day to make sure I was satisfied. Could not have been easier. More

Pleasant I experienced easy on line appointment scheduling, immediate attention when I arrived for the appointment, a complete explanation of the service recom I experienced easy on line appointment scheduling, immediate attention when I arrived for the appointment, a complete explanation of the service recommended. My service rep regularly checked with me to report progress. PS: No one in the waiting room turned on the tv - a great plus for me. More

Honest and willing to help in all aspects Excellent team from salesmen Joe to finance and salesmen Matt Johnson. All pitched in and processed paperwork on purchase of car to where our entire d Excellent team from salesmen Joe to finance and salesmen Matt Johnson. All pitched in and processed paperwork on purchase of car to where our entire day wasnt spent at dealership buying vehicle More

Excellent Service Had a problem with the transmission on my 2014 Forester. All of the service advisers (Erin, Trey and Brian) bent over backwards to get the transmissio Had a problem with the transmission on my 2014 Forester. All of the service advisers (Erin, Trey and Brian) bent over backwards to get the transmission repaired and my vehicle back on the road with the least disruption. I can honestly say this is the best service department I have ever dealt with in my forty years of vehicle ownership. More