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Bryan Subaru

Metairie , LA

4.8
2,426 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,426 Reviews of Bryan Subaru

January 01, 2019

Dependable, service in a reasonable length of time. We have been pleased with our ability to schedule our service so that our travel from out of town can be done at a reasonable daylight hour, to and fr More

by TAUTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get the service reps names.
Jan 03, 2019 -

Bryan Subaru responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

December 31, 2018

Regular 30,000 mile service Service was done in reasonable time however more charges than I expected. Have to plan for these unexpected costs especially if the battery goes out. More

by BEVERLYBARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Simon
Jan 03, 2019 -

Bryan Subaru responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

December 29, 2018

My review was excellent as always. My experience at Bryan Subaru was excellent as always. I trust them with my vehicle every time and they always do such a great job. More

by MARYM.CASTEEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinski
Jan 03, 2019 -

Bryan Subaru responded

Thank you for this amazing review, Mary! We really appreciate your business. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

December 27, 2018

Customer Service offers a personal & comfortable experience! Service department always excels in experience and customer relations offering a personal experience making the customer feel like not just another nu More

by GREGORYJBABIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Dec 27, 2018 -

Bryan Subaru responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

December 27, 2018

Thanks! Staff have always been personable and nice in helping me keep my vehicle maintained. It’s always been fairly easy to arrange service to fit my schedul More

by DIZ1206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin
Dec 27, 2018 -

Bryan Subaru responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

December 27, 2018

Still new to the service center My opinion is on hold for the moment. I am not putting any blame on the service center as my issue is with Subaru. Having a vehicle with only 9000 mi More

by saxclarinetman9
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erin Czaplinski
Dec 27, 2018 -

Bryan Subaru responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

December 24, 2018

GREAT CUSTOMER SERVICE Best auto service I have had in a long time. Friendly and efficient. And they fixed my problem. I feel confident in taking my car back to Bryan. More

by CAROLYNFTHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Erin Czaplinski
Dec 27, 2018 -

Bryan Subaru responded

Thank you for this amazing review. We really appreciate your business. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

December 24, 2018

Professional, friendly, prompt, Bryan Subaru service is first class. The people are professional and friendly. The service is performed promptly. By the way, the buying experience More

by JOHN@VOYAGERPHOTOGRAPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My memory for names is poor. I spoke to all of the service writers and the service manager Chris. It is always a pleasure to visit the Subaru store. , Greg Bourgeois
Dec 27, 2018 -

Bryan Subaru responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

December 21, 2018

Always totally awesome ! Love, love, love this dealership -- EVERYONE is always helpful, courteous and friendly. Would recommend to anyone ! Definitely go above and beyond to More

by KARENCURE14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carden "Sonny" West, Andy Daigle
Dec 27, 2018 -

Bryan Subaru responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful, courteous, and friendly during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

December 19, 2018

Tire Repair I picked up a screw in my tire and it went flat. I called the dealer and made an appointment to have the tire repaired. I showed up on time and they More

by SUBBJB7800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the employee's name who helped me.
Dec 19, 2018 -

Bryan Subaru responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

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