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Bryan Subaru

Metairie , LA

4.8
2,427 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,427 Reviews of Bryan Subaru

April 01, 2019

Great experience! Work performed on schedule with Great Customer service! The Audio system software upgrade worked as expected. The service department stated it woul More

by MBDUGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Representative was Great!, Orren Lewis
Apr 04, 2019 -

Bryan Subaru responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 29, 2019

Unnecessary Services Please stop recommending unnecessary services. No one does them. It's just an annoyance and seems shady. Also, prices for very simple things like air More

by NICK.DOBSON
Recommend Dealer
No
Employees Worked With
None
Apr 08, 2019 -

Bryan Subaru responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 29, 2019

Timely maintenance comfortable atmosphere waiting room a lit Timely maintenance comfortable waiting atmosphere. A little better selection in the beverages offered would be appreciated. The updates on the progres More

by SUMM3710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois
Apr 04, 2019 -

Bryan Subaru responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 27, 2019

Simple and straight forward The service provided was simple and straight forward. The salesman listened to our needs/wants and didn't try to push us to purchase something more ex More

by lindatgall
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Andy Daigle
Mar 29, 2019 -

Bryan Subaru responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit simple and straightforward, and we believe that's how every car buying experience should be. We appreciate your comments and are happy to hear that we were able to meet your needs. We are sincerely grateful for your business and enjoy your new car! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 26, 2019

Fisrt Time Visit My first visit to Bryan Subaru went excellently. The reception was warm and welcoming. I was greeted and did not wait for an extended period of time More

by WENDYRRANDALL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Romagossa
Mar 29, 2019 -

Bryan Subaru responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service. Please feel free to contact us or stop by for a visit if you need any assistance. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 26, 2019

New Forester purchase Enjoyed working with Greg but did not have time to see how each feature works. Is there a DVD or app, you tube site that shows all the features and ho More

by patjennings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Creppel, Greg Bourgeois, Andy Daigle
Mar 29, 2019 -

Bryan Subaru responded

Congratulations on your new Forester! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Greg was so positive. We look forward to seeing you again. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 22, 2019

Great service, not pushy Rex was knowledgeable about the vehicles and never pushy about the sale. He took his time and answered all our questions. They did not have what I wa More

by Newcarfever
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz, Andy Daigle
Mar 25, 2019 -

Bryan Subaru responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 21, 2019

Great Service! Special thanks to Remi for the help in making sure my needed part was in stock and setting up an uber to and from my work! More

by SRGALLENDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi
Mar 22, 2019 -

Bryan Subaru responded

Thank you for taking the time to write this review. We are pleased to hear that Remi was able to provide an efficient and overall positive experience. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 21, 2019

Maintenance Great Service and customer service. All of my issues were addressed and they were able to figure out a strange door problem with no extra charge! More

by Katie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Remi Dematteo
Mar 22, 2019 -

Bryan Subaru responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 21, 2019

So far so goid I am pleased with the service from the dealership. However as i was sure i had spent every penny possible, they always tried to sell more stuff that i More

by Carcae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Bubacz, Andy Daigle
Mar 22, 2019 -

Bryan Subaru responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

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