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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

April 05, 2019

Regular service, recall service The service staff was very polite and professional and the waiting area was clean. I waited for my car but not so long. I had a chance to look at th More

by AMISCENICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin (service)
Apr 09, 2019 -

Bryan Subaru responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 05, 2019

Very concerned with customer service satisfaction, very help Customer satisfaction , thanks Aaron and rest of service department. They seem to cover all areas of service and are completely focused from when you More

by Driver1Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 09, 2019 -

Bryan Subaru responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to Aaron as they will be happy to hear it! We look forward to working with you again in the future! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 05, 2019

Good experience I had a wonderful experience. All were frienly, polte and knew what neede to be done to the car. I was satisfied with the atmosphere. Very comforta More

by DKILLEEN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Victor
Apr 09, 2019 -

Bryan Subaru responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 04, 2019

quite satisfied with all I had a very good experience at the dealership. Buying a car is not a good experience for me, but John did his very best to help me get to the price i More

by Satisfied buyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Daigle, John Worthington
Apr 05, 2019 -

Bryan Subaru responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with John! If there is anything else we can do for you, please feel free to visit us again. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 03, 2019

great service Always ready for me when I come in. Addresses any extra needs I may need on this visit and understands issues I am having, makes sure they have the p More

by pkmelvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre and Erin are my "go to" people
Apr 04, 2019 -

Bryan Subaru responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 03, 2019

Very first Subaru. In buying our first Subura was a nice experience. We did have to hassle over the price we were looking for. Mr. Bourgeois was a great salesman. He wo More

by nascar2414
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Andy Daigle
Apr 04, 2019 -

Bryan Subaru responded

We cannot thank you enough for your wonderful review of Bryan Subaru and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

April 01, 2019

Great experience! Work performed on schedule with Great Customer service! The Audio system software upgrade worked as expected. The service department stated it woul More

by MBDUGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Representative was Great!, Orren Lewis
Apr 04, 2019 -

Bryan Subaru responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 29, 2019

Unnecessary Services Please stop recommending unnecessary services. No one does them. It's just an annoyance and seems shady. Also, prices for very simple things like air More

by NICK.DOBSON
Recommend Dealer
No
Employees Worked With
None
Apr 08, 2019 -

Bryan Subaru responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 29, 2019

Timely maintenance comfortable atmosphere waiting room a lit Timely maintenance comfortable waiting atmosphere. A little better selection in the beverages offered would be appreciated. The updates on the progres More

by SUMM3710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois
Apr 04, 2019 -

Bryan Subaru responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

March 27, 2019

Simple and straight forward The service provided was simple and straight forward. The salesman listened to our needs/wants and didn't try to push us to purchase something more ex More

by lindatgall
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois, Andy Daigle
Mar 29, 2019 -

Bryan Subaru responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit simple and straightforward, and we believe that's how every car buying experience should be. We appreciate your comments and are happy to hear that we were able to meet your needs. We are sincerely grateful for your business and enjoy your new car! Best, Morgan Falterman, Director of Marketing & Online Operations, mfalterman@bryanchevrolet.com

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