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Bryan Subaru

Metairie , LA

4.8
2,428 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,428 Reviews of Bryan Subaru

March 27, 2020

Everyone was very professional and a pleasure to speak with even in these stressful times. My service was competed in a shorter amount of time that I expected. I left very pleased More

by JAY.DELIMA16
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Apr 07, 2020 -

Bryan Subaru responded

Hi Jay and thank you! We can't tell you how much we appreciate your customer loyalty! The Bryan Subaru Team 504-466-6000

March 27, 2020

Excellent service Replaced airbag due to recall and had car serviced at the same time. Everyone was very professioinal and prompt. Have always had good service at Bryan More

by WILL_NEWELL
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Apr 07, 2020 -

Bryan Subaru responded

Will, thank you for the feedback! We are happy to hear about your positive experience at Bryan Subaru, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! The Bryan Subaru Team 504-466-6000

March 26, 2020

In service dismissed my concerns over a problem with the infotainment bug/lag issue. Hope to get it resolved sooner than later and hope to get a call back for follow up. More

by PRICHARDSON2
Recommend Dealer
No
Employees Worked With
John Worthington, Farid "Fred" Fajardo, Jason Gullo
Mar 27, 2020 -

Bryan Subaru responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The Bryan Subaru Team 504-466-6000

March 25, 2020

The service was quick, efficient and friendly. I had no problems whatsoever. I highly recommend Bryan Subaru service department. I think the whole dealership is great. More

by DIINO
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Mar 25, 2020 -

Bryan Subaru responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Bryan Subaru Team 504-466-6000

March 25, 2020

xxxxxx had to replace fuel vapor system, i had to service the a/c system,other than that a nice little car for the money. the guys on the floor were great, More

by harmonp0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Daigle, Terry Scalfini
Mar 26, 2020 -

Bryan Subaru responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, The Bryan Subaru Team 504-466-6000

March 25, 2020

Consistently great service As always, my service experience with Bryan Subaru was great. I was in for my 30K service. There were a few (expensive) extra services recommended an More

by KBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Jason Gullo
Mar 26, 2020 -

Bryan Subaru responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Bryan Subaru Team 504-466-6000

March 24, 2020

Wonderful service. Blinking lights on my dash had me nervous. The service department fit me in and also changed my oil. Thank you very much More

by IMAGAS
Recommend Dealer
Yes
Employees Worked With
Don’t know names!
Mar 25, 2020 -

Bryan Subaru responded

Thank you for the feedback! We are happy to hear about your positive experience at Bryan Subaru, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Bryan Subaru Team 504-466-6000

March 24, 2020

UPDATED REVIEW! I sincerely apologize. After placing my UPDATED REVIEW! I sincerely apologize. After placing my previous review, I was immediately contacted by the service manager, Jason Gullo. We discu More

by FELEEKY
Recommend Dealer
Yes
Employees Worked With
Jason Gallo
Mar 25, 2020 -

Bryan Subaru responded

Thank you for taking the time to write this review! Our highest priority is satisfying our guests and we are delighted to know that Jason made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Bryan Subaru Team 504-466-6000

March 22, 2020

30 month service They took my car right away, explained which services would be done for the 30 month check-up and finished in a timely manner. Also appreciated that More

by MELISSAMASONGORDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bourgeois
Mar 25, 2020 -

Bryan Subaru responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Bryan Subaru Team 504-466-6000

March 18, 2020

Everything was not addressed at service. I told the service writer that I had an alert come up on the multifunction screen. When I drive the car. When the service was finished the man that More

by ROBERTINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Delange
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