
Bryan Subaru
Metairie , LA
Filter Reviews by Keyword
By Type
2,433 Reviews of Bryan Subaru
The Bryan Subaru Service Department was timely and efficient. The Bryan Subaru Staff was knowledgeable. Cost for s battery was outrageous. So that is all I have to say. efficient. The Bryan Subaru Staff was knowledgeable. Cost for s battery was outrageous. So that is all I have to say. More
Had Oil Change & Tires balanced and rotated As always friendly, professional crew that goes above and beyond to get you in and out as quickly as possible. Thanks to all for taking care of our ca As always friendly, professional crew that goes above and beyond to get you in and out as quickly as possible. Thanks to all for taking care of our car needs. More
Routine Service Routine service; Brian did a great job. Informed me of a recall too, so we have that lined up as well. Showroom was comfortable; Great snacks! Routine service; Brian did a great job. Informed me of a recall too, so we have that lined up as well. Showroom was comfortable; Great snacks! More
My appointment was handled promptly, communication was excellent, all personnel and customers followed the CDC recommendation to wear face masks, the building was clean, plexiglass separated desks from cu excellent, all personnel and customers followed the CDC recommendation to wear face masks, the building was clean, plexiglass separated desks from customers, and hand sanitizer was available. Oh, and my Crosstrek was serviced in a timely manner. More
Problems identified and addressed Went in for 1-year service, and was told about a fuel pump recall; had that replaced also. In process of pump replacement, a problem developed with th Went in for 1-year service, and was told about a fuel pump recall; had that replaced also. In process of pump replacement, a problem developed with the fuel level sensor; this took a couple of days to isolate and address. All was fixed satisfactorily. They were professional and kept me informed, and also gave me a nice loaner for the duration. I very much appreciate that they assumed responsibility for the delay and additional work, and I also appreciate that they caught the additional problem and worked it out without me having to ask them to do it. Actually, it could not have worked out better. I also like the coffee and water bottles! Thanks guys! More
Great service! This is my second visit to Bryan Subaru for service. Amazingly, not only do they do the work well, but they do it within the time frame promised when This is my second visit to Bryan Subaru for service. Amazingly, not only do they do the work well, but they do it within the time frame promised when I made the appointment. Very impressive. Everyone was very helpful and polite. More
Always very nice and accommodating. I have always had quick service. Took safety precautions for COVID 19. Felt very safe and relaxed. Coffee, water and snacks are welcome. quick service. Took safety precautions for COVID 19. Felt very safe and relaxed. Coffee, water and snacks are welcome. More
Everyone was very helpful! Wonderful service advisors and salesmen! We bought two Subaru Foresters from Rex Bubacz and would contact him again if we are in the market for a new Wonderful service advisors and salesmen! We bought two Subaru Foresters from Rex Bubacz and would contact him again if we are in the market for a new car. More
There was no pressure, and choice and price was just right. They didn’t even care that my 3 year old ran around and yelled. Every single employee engaged my son. It was a truly nice experience. John was right. They didn’t even care that my 3 year old ran around and yelled. Every single employee engaged my son. It was a truly nice experience. John was awesome and gave us no pressure options. More