Bryan Subaru

service visit Starting with the phone conversation to schedule an appointment to address two recalls and a 24 month visit, my phone conversation was pleasant and ef Starting with the phone conversation to schedule an appointment to address two recalls and a 24 month visit, my phone conversation was pleasant and efficient. When I arrived at the service area, I was greeted politely. Everyone wore masks. The I squirted sanitizer on my blouse, one of the staff quickly brought me paper towels. When I picked up the Forrester several hours later, the car and paperwork were ready, and the staff sanitized the car. More

rear o2 sensor car was finished very fast... a little pricey, but I was very happy with my overall experience. I will definitely be back. thanks for everything car was finished very fast... a little pricey, but I was very happy with my overall experience. I will definitely be back. thanks for everything More

Fixed Sudden Problem My rear sway bar nut became loose. Without an appointment Brian managed to get the car into a mechanic so it could be tightened. At first we did not My rear sway bar nut became loose. Without an appointment Brian managed to get the car into a mechanic so it could be tightened. At first we did not know what was causing the sound. More

Great Service Had a sudden problem with my rear sway bar. Brought it in and service rep got it in between appointments so that a mechanic could re torque the nut h Had a sudden problem with my rear sway bar. Brought it in and service rep got it in between appointments so that a mechanic could re torque the nut holding the swat bar. More

Solved the Problem the First Time I've had great experiences with this crew since buying my car there 2 years ago. They are always professional, the waiting room is nice and they go ab I've had great experiences with this crew since buying my car there 2 years ago. They are always professional, the waiting room is nice and they go above and beyond. More

The Bryan Subaru Service Department was timely and efficient. The Bryan Subaru Staff was knowledgeable. Cost for s battery was outrageous. So that is all I have to say. efficient. The Bryan Subaru Staff was knowledgeable. Cost for s battery was outrageous. So that is all I have to say. More

Had Oil Change & Tires balanced and rotated As always friendly, professional crew that goes above and beyond to get you in and out as quickly as possible. Thanks to all for taking care of our ca As always friendly, professional crew that goes above and beyond to get you in and out as quickly as possible. Thanks to all for taking care of our car needs. More

Routine Service Routine service; Brian did a great job. Informed me of a recall too, so we have that lined up as well. Showroom was comfortable; Great snacks! Routine service; Brian did a great job. Informed me of a recall too, so we have that lined up as well. Showroom was comfortable; Great snacks! More

My appointment was handled promptly, communication was excellent, all personnel and customers followed the CDC recommendation to wear face masks, the building was clean, plexiglass separated desks from cu excellent, all personnel and customers followed the CDC recommendation to wear face masks, the building was clean, plexiglass separated desks from customers, and hand sanitizer was available. Oh, and my Crosstrek was serviced in a timely manner. More

Problems identified and addressed Went in for 1-year service, and was told about a fuel pump recall; had that replaced also. In process of pump replacement, a problem developed with th Went in for 1-year service, and was told about a fuel pump recall; had that replaced also. In process of pump replacement, a problem developed with the fuel level sensor; this took a couple of days to isolate and address. All was fixed satisfactorily. They were professional and kept me informed, and also gave me a nice loaner for the duration. I very much appreciate that they assumed responsibility for the delay and additional work, and I also appreciate that they caught the additional problem and worked it out without me having to ask them to do it. Actually, it could not have worked out better. I also like the coffee and water bottles! Thanks guys! More