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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

November 30, 2020

Walked right in, John had everything ready for my test drive and the following week my car was fueled up and ready toll out the lot. Easiest car purchase ever! More

by K_B_HARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Daigle, John Worthington, Brian Guzzardi
Dec 03, 2020 -

Bryan Subaru responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, The Bryan Subaru Team 504-466-6000

November 30, 2020

The service was horrible when I brought my car in to b service the customer service was not professionally at all I watched how they treated other customers and I definitely didn’t get that service but Mr More

by TIFFENYMCCURDY
Recommend Dealer
No
Employees Worked With
Troy
Dec 04, 2020 -

Bryan Subaru responded

Tiffeny, thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, The Bryan Subaru Team 504-466-6000

November 30, 2020

Everyone was very helpful. Terry was very professional and courteous. My car buying experience was very positive. I will shop at Bryan Subaru again in the future. More

by danigole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Daigle, Terry Scalfini
Dec 03, 2020 -

Bryan Subaru responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Tyler Van Weelden- General Sales Manager

November 26, 2020

Excellent customer service from Jeff! I was surprised by the price for an oil change & tire rotation though as it was more than many other places I’ve used in the past for other vehicles. More

by AMSOILEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Dec 01, 2020 -

Bryan Subaru responded

It’s great to know that Jeff provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, The Bryan Subaru Team 504-466-6000

November 26, 2020

Helped me out with submitting a claim for tire replacement after discoving I picked up 4 nails in 3 of my tires. Comped the tire balancing fee, thank you for the service yall provided. Bryan Subar More

by RREEVES0829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Dec 02, 2020 -

Bryan Subaru responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care! Best, The Bryan Subaru Team 504-466-6000

November 24, 2020

Couldn't give answer why or fix extremely low gas mileage (18.1mpg) or scratch. Also needed green nitrogen valve stem cap but received black cover. Offered too change all but decided not to. More

by doc
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Dec 02, 2020 -

Bryan Subaru responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! The Bryan Subaru Team 504-466-6000

November 21, 2020

The service advisor was great. The new facility is large, allowing customers to spread out during the pandemic. Coffee was first rate. Bryan Subaru made the process of getting $1000 worth of new tires after More

by DKATNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Nov 26, 2020 -

Bryan Subaru responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Bryan Subaru's Service Department. Regards, The Bryan Subaru Team 504-466-6000

November 19, 2020

They have been fast and efficient in servicing my car. They have been fast and efficient in servicing my car. Could not have been any better in doing so. Brian has been very easy to work with as well a More

by jb.lsufan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guzzardi
Nov 20, 2020 -

Bryan Subaru responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. The Bryan Subaru Team 504-466-6000

November 19, 2020

Always great service, meaning: easy to schedule appt, quick efficient service, very knowledgeable, courteous, and honest service advisors, and nice facilities, Suggestion on new facility: need sign nea More

by WXROD77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Nov 20, 2020 -

Bryan Subaru responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! The Bryan Subaru Team 504-466-6000

November 19, 2020

They listened to me. Professional and polite salesperson Terry made the process easy. No games. No-pressure, didn't feel rushed. Came away with the Forester I did not know I always wanted. Happy with veh More

by cajuntreat
Recommend Dealer
Yes
Employees Worked With
Andy Daigle, Terry Scalfini
Nov 20, 2020 -

Bryan Subaru responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Bryan Subaru. Thank you so much for your business and please let us know if there's anything else we can do for you. The Bryan Subaru Team 504-466-6000

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