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Bryan Subaru

Metairie , LA

4.8
2,433 Reviews

8305 Airline Dr

Metairie , LA

70003

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2,433 Reviews of Bryan Subaru

December 16, 2020

I’ve had nothing but excellent service from Bryan Subaru, from buying my new car to taking it in to get serviced. Everyone is so friendly and goes above and beyond. More

by ANNAHBIRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Jeff Delange
Dec 21, 2020 -

Bryan Subaru responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Bryan Subaru Team 504-466-6000

December 16, 2020

We purchased our Outback from Bryan Subaru in September of 2017 and have received excellent service from the beginning. They are thorough and take our car within a few minutes of arriving for our service More

by MELISSAMASONGORDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Jeff Delange, Brian Guzzardi, Jason Gullo, Charlette Wilright
Dec 21, 2020 -

Bryan Subaru responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Bryan Subaru was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The Bryan Subaru Team 504-466-6000

December 14, 2020

Fast, friendly and efficient service. Have been using Bryan since 2014. New service building has much more room than the old one which is much needed in the COVID era. Everyone was wearing masks which is More

by C-MO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey
Dec 16, 2020 -

Bryan Subaru responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Bryan Subaru satisfied. We are very appreciative of your 5-star review and recommendation. Sincerely, The Bryan Subaru Team 504-466-6000

December 12, 2020

Fred was awesome. One of the best buying experiences I have ever had. I hope my service experience is on par with the sales dept. Looking forward to a long relationship with y'all. Thanks. More

by cjc13199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Falterman, Andy Daigle, Farid "Fred" Fajardo, Brian Guzzardi
Dec 16, 2020 -

Bryan Subaru responded

We love hearing about customers that have a terrific experience at Bryan Subaru. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Bryan Subaru Team 504-466-6000

December 11, 2020

The new service center was wonderful. Large and clean, everyone was efficient and eager to help. Efficiently handled all of my concerns and nice pats for our chocolate doodle, Moose! Got car back in less More

by JAN.GROH
Recommend Dealer
Yes
Employees Worked With
Jeff Delange, Brian Guzzardi
Dec 16, 2020 -

Bryan Subaru responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Bryan Subaru Team 504-466-6000

December 10, 2020

They took as long as they said they would, and then asked if I had time to get the car washed. Of course, I said yes! Everyone was kind, respectful, and helpful. More

by VIOLINLIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Dec 14, 2020 -

Bryan Subaru responded

We are glad to hear you enjoyed your recent visit to our service department. At Bryan Subaru we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Bryan Subaru Team 504-466-6000

December 08, 2020

As always this Service department rocks. In and out quicker than I expected, and the staff is friendly and knowledgeable. These guys are Highly recommended More

by DAVIDHLDUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Dec 11, 2020 -

Bryan Subaru responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Bryan Subaru Team 504-466-6000

December 03, 2020

My service went smoothly. Really appreciate the attentiveness from beginning to end. They provided a loaner car as well. Love the new service center. Thank you Bryan Subaru! More

by FRMTAMPICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Elvey, Jeff Delange, Brian Guzzardi, Jason Gullo, Charlette Wilright
Dec 08, 2020 -

Bryan Subaru responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. We look forward to seeing you back again in the future. Take care! Sincerely, The Bryan Subaru Team 504-466-6000

December 02, 2020

I came in there with some head and brakelight problems and after a 90 minute analysis , your mechanics could not figure out the problem and Jeff who is very nice btw told me that they have take the 2 pa More

by JEDIGREENHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Delange
Dec 07, 2020 -

Bryan Subaru responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Bryan Subaru Team 504-466-6000

Dec 07, 2020 -

JEDIGREENHOUSE responded

You didn't Locate or find the problem. Is that an automatic response, I "m Sure you would'nt post my review and it's fine but it would be nice to have a SINCERE response. Thankz

December 01, 2020

Always enjoy getting my car serviced at this Subaru. They are very accommodating. Love the new snack bar, Subaru Store, and children's play area! More

by MIMISAMMARCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Daigle, Richard Elvey, Jeff Delange, Jason Gullo, Charlette Wilright
Dec 03, 2020 -

Bryan Subaru responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Bryan Subaru Team 504-466-6000

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