
Bryan Subaru
Metairie , LA
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2,433 Reviews of Bryan Subaru
Unfortunately my car had engine trouble in very challenging times. But the service dept. came through and got me back on the road, despite Covid setbacks and a major hurricane! challenging times. But the service dept. came through and got me back on the road, despite Covid setbacks and a major hurricane! More
This was the easiest purchasing transaction I've ever had. Fred understood everything about the Forrester and was able to educate me throughout. He never pressured me into making a decision. He just answ had. Fred understood everything about the Forrester and was able to educate me throughout. He never pressured me into making a decision. He just answered questions, explained the features, and gave me space and time to decide. Very pleased with my new car and the service. More
Service was friendly, they were busy but helpful and patched my tire without charge (was delivered new with a screw in the tire or got it on the way home). They did forget to set the maintenance remind patched my tire without charge (was delivered new with a screw in the tire or got it on the way home). They did forget to set the maintenance reminder and my patched tire had only 25 psi and a low tire pressure warning when I drove off. Did not have time to go back to get it handled & filled at home. More
Excellent dealership, excellent service department. I highly recommend Ms. Charlette, she always is ready to go above and beyond to help the service department customers. highly recommend Ms. Charlette, she always is ready to go above and beyond to help the service department customers. More
Brought my Subaru Forester in for work on the control arms on 8/16. Less than a month later while driving I began noticing a metallic popping sound coming from the front of the car every time I hit a bum arms on 8/16. Less than a month later while driving I began noticing a metallic popping sound coming from the front of the car every time I hit a bump. My family and I had evacuated for Hurricane Ida and wanted to get the car looked at for the popping noise before we drove back home. We took it in to a local mechanic shop and are lucky we did, because both control arm bolts were so loose they were about to fall out. It is more likely than not that we would have lost an entire wheel had we drove home without getting it checked beforehand. I don't know if it was a new mechanic at Bryan Subaru or what, but the sheer negligence could have seriously harmed not only the vehicle but more importantly my family. More
I loved everything about buying my car from Bryan Subaru. My first visit to Bryan Subaru was actually simply to accompany a friend who was serious about buying a car ASAP. But after meeting with Terry Scalfi My first visit to Bryan Subaru was actually simply to accompany a friend who was serious about buying a car ASAP. But after meeting with Terry Scalfini and taking a test drive in a Crosstrek with my friend, I decided I was ready to buy a Subaru with Terry as my sales consultant. From there on, I found the dealership was welcoming, accommodating, and no pressure. Terry was great. He listened to my needs and made every effort to meet them. In the end, of course, he exceeded my expectations. He was attentive, encouraged test drives, and encouraged me to take my time and make the best choice for me. He stayed in touch re the delivery schedule of my car and has been very kind responding to my needs and questions as a first-time and completely satisfied Subaru owner. More
Good communication, ordered me a Lyft, great snack selection. I’m very happy with the work. The car drives like new and the kids are very happy to have working windows again. selection. I’m very happy with the work. The car drives like new and the kids are very happy to have working windows again. More