Bryan Honda

I had the good fortune via the internet of getting Steve Wells as my sales person in June 2013. I inquired about the CR-V and he provided me with information on all the models I was interested in. He hon Wells as my sales person in June 2013. I inquired about the CR-V and he provided me with information on all the models I was interested in. He honored all my wishes and concerns and made sure I was completely satisfied with my purchase. He had all paperwork ready for me to sign when I arrived. He provided the most seamless purchase I have ever made. He gave me a followup call about a week after my purchase. I am very pleased with my choice and equally so with Steve. Vickie Huffman Fayetteville, NC More

I would highly recommend Bryan Honda in Fayetteville, the staff is friendly and very professional. From my first impression of the dealership it was clear that the employess took great pride in their job, e staff is friendly and very professional. From my first impression of the dealership it was clear that the employess took great pride in their job, everyone was friendly, not pushy and every car on the lot looked like it just came from the detailing shop. The salesman was very knowledgeable about the cars he was selling and very patient in answering all questions. I had a very comfortable, positive buying experience at Bryan Honda. Thank you very much, I love my new Pilot !!! More

Bryan Honda's Internet sales department were extremely professional and proficient. Andy Gare was my sales clerk and from my Internet inquiry to my purchase, he was extremely helpful and knowled extremely professional and proficient. Andy Gare was my sales clerk and from my Internet inquiry to my purchase, he was extremely helpful and knowledgeable about the product. I would recommend this dealership others. More

Going to Bryan Honda was the single worst car shopping experience I have ever had. At first things were fine, but our sales rep was new and was not allowed to have the price list of the vehicles. Upon ask experience I have ever had. At first things were fine, but our sales rep was new and was not allowed to have the price list of the vehicles. Upon asking for help concerning the prices, a VERY rude salesman tried to aid ours and things quickly went down hill. Neither listened to what we wanted - in fact, they tried to push us into every car we didn't like. We also got a lot of different information from different sales people. For example, the internet salesman told me that they would not negotiate whatsoever on the vehicle we were interested in. However, the rude salesman on the lot said they wouldn't refuse a decent offer.... but he also lied about the price (he said it was $1000 more than what it was actually listed for online). This left us pretty confused. We did go back a second time to test drive the car we liked, and received dirty looks. The entire time there was extremely uncomfortable. We finally felt so pressured that we decided to walk away, and upon doing so we were begged by another salesman to stay. He went to his manager and told him why we were displeased with Bryan Honda and did not want to do business there, but the manager apparently decided he did not care, because he did not do ANYTHING about it. Talk about bad business practices.... I would not recommend going to Brian Honda. I will never set foot on the lot again, despite the fact that they had the car I really wanted. More

While searching online for the best price on a new CRV, Ron Garcia of Bryan Honda emailed and asked to be given a chance for my business. I told him what I was looking for, and he quickly emailed back with Ron Garcia of Bryan Honda emailed and asked to be given a chance for my business. I told him what I was looking for, and he quickly emailed back with a price quote on a car he'd located, which I thought seemed reasonable. We emailed back and forth over some details, reached a deal, and was very helpful when we met at the dealership. I will buy all my cars from now on over the internet. I may have paid a little more by not spending an afternoon in a tension-packed dealership, but it was worth it to me, and Ron is a great guy to deal with. Very down to earth. The finance officer, Mr. Johnson was also very helpful. The whole process at the dealer only took about an hour. I had had a terrible experience with Bryan a number of years ago, but Ron encouraged me that maybe they had improved their customer relations. Hope so. More

Steve Wells made my experience hassle free. He answered all my questions and finished my transaction in record time. I will by from him again. all my questions and finished my transaction in record time. I will by from him again. More

Ron was very pleasant and have me the absolute best deal. I will definitely work with him next time I want to purchase a Honda. I will definitely work with him next time I want to purchase a Honda. More

This was the simplest no hassle car purchase I can ever remember experiencing. I have bought MANY cars in my life. I've been looking for a while preparing for purchasing a car right after closing on my h remember experiencing. I have bought MANY cars in my life. I've been looking for a while preparing for purchasing a car right after closing on my house that I sold. I went to many dealers Kia, Hyundai and a large Honda dealer in Raleigh NC and the problem was that I couldn't pick the car up until closing and I needed to find the right car, negotiate the purchase and be able to put a deposit with a pickup about 2 weeks later. No one wanted to do that for me. I decided to reach out and expand my search and found Bryan Honda. I wrote an email that was very quickly answered by a fantastic sales person named Steve Leavell. I told him about my unique situation and he presented it to management and they said " No Problem, we can help you!".. So I made the 75 mile drive to Fayetteville to check out their new and used inventory. When I arrived Steve was with another customer and another very friendly helpful sales person came right out, walked with me, got me keys to several cars to check out while waiting for Steve. Steve came out and we started looking at the 2011, 2012 Accords... Then it happened! I found the car for me. A stunning black 2013 Honda Accord EX-L V6 Coupe with 1600 miles on it. It was the right car, I saved about 4500.00 from the price of a new car with 1600 miles less on it and Steve's knowledge and help in comparing the choices I had made it easy for me to make an informed decision to immediately make the deal on this car. I put a deposit down, and came back today, 2 weeks later and picked the car up. I really feel like I got red carpet service from start to finish. The Temporary Tag was even already on the car waiting for me. I handed them a check and within minutes I was on my way. I highly recommend Bryan Honda, Steve and Dave in the finance department. It was a great experience and I would buy there again no question. Thank you for the experience and the car, well.. the drive home was amazing.. thank you again! More

I made an Internet purchase of a 2013 Honda Fit Sport through Bryan Honda. Steve Leavell, my sales rep, was extremely helpful throughout the whole process. He handled all aspects of my purchase,even del through Bryan Honda. Steve Leavell, my sales rep, was extremely helpful throughout the whole process. He handled all aspects of my purchase,even delivered the car to my home in Wilmington, NC More

We had looked at Honda where we live and did not like the salesperson we dealt with. He would not give us a price until we said we were ready to buy. We contacted Bryan Honda through USAA car buying servic salesperson we dealt with. He would not give us a price until we said we were ready to buy. We contacted Bryan Honda through USAA car buying service. We were given a quote by email and phone. We had a trade in which we had brought to 3 dealerships in Wilmington so had a good idea what the trade in value was. I told Andy what prices I had been given and what I wanted for the car. He asked that I take photos of the car and send them to him. I took photos of the interior and exterior and sent them off. He got back and said they would give the figure I was looking for and priced out the whole deal including tax, paperwork and tags. We drove to Fayetteville and met with Andy and he looked our car over and he and the manager, Dave Johnson took the car out to drive. They came back and Johnson was complimentary about the condition of the car so the paperwork was processed. Johnson did the obligatory pitch for the extended warrantee, but it was not over the top. Andy helped my wife load her phone into the Bluetooth unit of the car and was very helpful with any questions we had in that regard. The following day, he recontacted us and checked if we were enjoying the car and if she had any other questions. All and all, a pleasant experience. No surprises and no shocks. Would recommend this dealer to others. More