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Bryan College Station Toyota

Bryan, TX

4.7
750 Reviews
Welcome to Bryan College Station Toyota Our dealership is proud to serve the Bryan, College Station, Navasota, Hearne, Brenham, and surrounding communities for over 25 years. Our new Toyota "Image USA" facility is conveniently located on state Hwy 6 (East By-Pass) in Bryan, Texas 77802. You will find our incredible new showroom to be a warm and comfortable environment to conduct business. Whether you're out "just looking" or ready to purchase, our professional sales team believes in doing everything possible to ensure a pleasant experience. We provide a great selection of Toyota Camry, Toyota Corolla, Toyota Tacoma, Toyota Tundra, and Toyota RAV4 vehicles.
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728 Earl Rudder Fwy

Bryan, TX

77802

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Showing 750 reviews

November 18, 2024

Brianna and finance department did a good job. However, vehicle itself was not delivered properly. It was dusty inside, there were still crumbs from whoever was driving before. I’m not sure whose More

by Konstantin Nefedov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brianna Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hutcherson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

We're glad to hear that Brianna and our finance team provided you with excellent service. However, we apologize for the issues you encountered with your vehicle delivery. This is not the experience we want our customers to have, and we appreciate you bringing these concerns to our attention. If there's anything else we can do to resolve these issues or assist you further, please don't hesitate to reach out directly. We value your business and are committed to ensuring you're fully satisfied with your purchase. Customer Relations Manager customerservice@purdygroupusa.com

November 18, 2024

They work quick without compromising quality. They are also helpful in answering questions. It is recommended More

by g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeeshan Devani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Bryan College Station Toyota responded

Thank you for your positive feedback! We work quickly without compromising quality and are always here to help with any questions. We appreciate your recommendation! Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

Great job as always. Friendly and efficient people. Will return in the future as needed. More

by lalynch333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

We're thrilled to hear about your great experience with us! Thank you for choosing us, and we look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

Good service and timely delivery. The attention was good and the care taken was impressive;. More

by RLANGARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

We appreciate you and your business! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

Brianna was an excellent salesperson. She worked with me remotely to make sure her deal was competitive. I shopped Around with dealers in Houston and Dallas and hands down was the bes More

by todd85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeeshan Devani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

We are thrilled to hear about your excellent experience with Brianna! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

Really good service and very nice customer service this is my second time using Toyota for my oil change More

by josesanchez0761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

Thank you for your wonderful feedback! We are glad to hear you had a great experience with our service and customer service! Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

Service is always fast and your employees are very courteous! Always a pleasant experience! Thanks More

by mimik22948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

We appreciate your kind words about our fast service and courteous employees! Thank you for sharing your experience! Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

Given only 1 fab at purchase. Took 8 wks to get the TX tags. Salesman never answered ph. calls or returned them. Cnty Tax office never received my efile tag request? Had 2 service More

by KYOSHIMONTOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

We apologize for the delays and communication issues you experienced throughout the process. This is certainly not the level of service we strive to provide. We will review your feedback internally to ensure better communication moving forward. If there's anything else we can do to assist, please don't hesitate to reach out directly. We appreciate your business and hope to serve you better next time. Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

The service was timely, staff courteous and explained services provided and future needs . Pleased with service provided. More

by mamaaycox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

We're elated to hear that you were pleased with the service provided! Thank you for choosing us for your vehicle needs! Customer Relations Manager customerservice@purdygroupusa.com

November 16, 2024

Good service, Always a pleasure working with Ron! He’s always straightforward and honest with us. More

by JLYNN7400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

We greatly appreciate your positive feedback! Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

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