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Bryan College Station Toyota

Bryan, TX

4.7
464 Reviews
Welcome to Bryan College Station Toyota Our dealership is proud to serve the Bryan, College Station, Navasota, Hearne, Brenham, and surrounding communities for over 25 years. Our new Toyota "Image USA" facility is conveniently located on state Hwy 6 (East By-Pass) in Bryan, Texas 77802. You will find our incredible new showroom to be a warm and comfortable environment to conduct business. Whether you're out "just looking" or ready to purchase, our professional sales team believes in doing everything possible to ensure a pleasant experience. We provide a great selection of Toyota Camry, Toyota Corolla, Toyota Tacoma, Toyota Tundra, and Toyota RAV4 vehicles.
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728 Earl Rudder Fwy

Bryan, TX

77802

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Showing 464 reviews

October 18, 2024

Trevor was great on evry aspect he made sure that we learn evry detail about our new vehicles .iam very satisfy with my visit More

by housetechnique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Bryan College Station Toyota responded

We’re absolutely delighted to hear how wonderful Trevor was in making your experience so special! Knowing that he took the time to walk you through every detail of your new vehicle truly warms our hearts. Enjoy every drive in your new car, and we can’t wait to welcome you back again!

October 17, 2024

As always, top notch, first class experience! I had a nail in my tire and they were able to get me in and out quickly! Thanks! More

by TEXAZBORNGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomas Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Bryan College Station Toyota responded

We’re thrilled to hear you had another top-notch experience with us! It’s great that we could get you back on the road quickly after discovering the nail in your tire. We appreciate your kind words and hope to see you again!

October 17, 2024

Everyone very pleasant and helpful. Great deal on the wipers! Thanks for trying to explain recalls and our warranty More

by lanettefrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Bryan College Station Toyota responded

We’re so glad to hear that you had a pleasant experience with our team and found a great deal on the wipers! It’s important to us that you understand your recalls and warranty, and we’re always here to help explain any details. We look forward to assisting you again!

October 17, 2024

It was easy to get an appointment, they took my car right away and finished quickly. I think it was a little more expensive than going to another repair shop, but I know I'm getting quality parts and I can More

by dianagc319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Bryan College Station Toyota responded

Thank you for your thoughtful review! We're glad to hear that scheduling an appointment was easy and that your service was completed quickly. While we strive to provide competitive pricing, we appreciate your trust in our quality parts and commitment to taking care of you and your RAV4. We look forward to continuing to meet your expectations in the future!

October 17, 2024

Servicio rápido y eficiente. Personsl atento y agradable. Sigan así y la clientela quedará satisfecha. More

by ELEAZARCOLINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Bryan College Station Toyota responded

¡Gracias por compartir tu experiencia! Nos alegra saber que recibiste un servicio rápido y eficiente, y que nuestro personal fue atento y agradable. Seguiremos esforzándonos para brindar un servicio que deje a nuestros clientes satisfechos. ¡Esperamos verte de nuevo pronto!

October 17, 2024

The experience was perfectly fine but it all should have been done in one day not a phone call after I left to come back because they got the price I was asking for. More

by angeldestiny0808
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyenne Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hutcherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Vernon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Bryan College Station Toyota responded

Thank you for your feedback. We're glad to hear your experience was generally fine, but we sincerely apologize for the inconvenience of having to return due to the pricing issue. We strive for efficiency and clear communication, and your input helps us improve. We appreciate your understanding and hope to provide a more seamless experience in the future.

October 17, 2024

Easy to make an appointment. Takes time to answer all my questions. Does an excellent job of maintenance on my car. More

by sandallynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Bryan College Station Toyota responded

We’re delighted to hear that scheduling an appointment was easy and that all your questions were thoroughly addressed. It's wonderful to know the maintenance on your car met your expectations. We appreciate your feedback and look forward to your next visit!

October 16, 2024

Bobby always gets me in at a time that's convenient for me. They work fast and aren't constantly selling you up on other services while you are there. They explain the condition of your car at the end wi More

by mdcaggie90
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Bryan College Station Toyota responded

We really appreciate you sharing your experience! It’s wonderful to hear that Bobby and the team are able to accommodate your schedule and provide efficient service without the pressure of upselling. We’re glad you find the vehicle report helpful—it’s important to us that you leave feeling informed and confident about your car’s condition. Thank you for your feedback, and we look forward to continuing to serve you!

October 16, 2024

Always the best experience! Easy process and knowledgeable staff! Thank you for great service every time! More

by TEXAZBORNGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomas Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khurram Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Loudermilk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Bryan College Station Toyota responded

We’re thrilled to hear that you consistently have the best experience with us! It’s our goal to make every visit as smooth as possible, and we’re glad our knowledgeable staff could make that happen for you. Thank you for your kind words and for choosing us for your service—we look forward to continuing to deliver great experiences every time!

October 16, 2024

I got the impression that they really didn’t want to sale a car. I bought a 4 Runner on Friday and when I went back to bring the title for my trade in they avoided me and I felt like I was bothering them. It More

by rfrailicks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Douglas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Vernon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Bryan College Station Toyota responded

We’re truly sorry to hear that your experience left you feeling this way. Our goal is always to make every customer feel valued and cared for, and it’s heartbreaking to know that we fell short. Your feedback is important to us, and we want to do whatever we can to make things right. We kindly ask that you please reach out to our Customer Relations Manager, at customerservice@purdygroupusa.com, as we’d appreciate the chance to discuss the details further and make things right. Thank you for sharing your experience with us, we hope to have the opportunity to regain your trust.

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