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Brubaker Chrysler Jeep

Lancaster, PA

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603 Reviews

1020 Lititz Ave

Lancaster, PA

17602

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603 Reviews of Brubaker Chrysler Jeep

April 16, 2021

No waiting and no appointment necessary. Took my Jeep right in for the oil change. Great, friendly service! Was out of there in about 45 minutes! More

by Pru Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Graver
Apr 18, 2021 -

Brubaker Chrysler Jeep responded

It has been a pleasure serving you, Martin. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Brubaker Chrysler Jeep, we look forward to having you as one of our valued customers for many more years to come! The Service Team at Brubaker Chrysler Jeep

April 16, 2021

Service center did good, but Chrysler’s policy to not fill my oil free after a recall on oil consumption in their 2.4 liter engines drained my oil 3000 miles before oil change was do disappointed me. More

by lindzsears87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Graver
Apr 18, 2021 -

Brubaker Chrysler Jeep responded

Thank you, Lindz! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brubaker Chrysler Jeep. The Service Team at Brubaker Chrysler Jeep

April 11, 2021

As always, great service, quality workmanship. Highly recommend. Setting up appointment easy. When get there everything was ready and take in my Jeep. Get back my Jeep within timeframe as estimated. More

by Ltanacs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Graver
Apr 11, 2021 -

Brubaker Chrysler Jeep responded

We are very happy to hear Jim provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 11, 2021

It was the first time I needed service since buying my Jeep and it was easy to get on the schedule and was down earlier than I expected. Also, appreciate the reminder call the day before. All around, a More

by RICHARDSONJA74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Graver, Wes Kintner
Apr 11, 2021 -

Brubaker Chrysler Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 09, 2021

Fantastic experience, learned so much about the Jeep and all it's new features. Jonathan you da man! Cheers pal, very pleased with our purchase. More

by rossi soccer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Stouch, Jonathan Powl
April 07, 2021

Great customer service. Staff very helpful and explained me the process and I understand perfectly. The way was short and amenities good, even that I didn’t need it. I recommend this place. More

by Sandra Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Graver
April 06, 2021

Informed that vehicle driven 90 miles since last inspection had a deterioration in rear brakes from 8 to 4, new brakes recommended. Chose not to have this service. More

by z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dustin
April 04, 2021

Brubaker's is who I turn to when my 2012 van needs anything. It now has nearly 200,000 miles and the alternator decided to stop working on the way out of Philly. I called Brubaker's and they were hone More

by gjzh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Graver
April 02, 2021

Wes and Bruce were amazing. I'm loving my new cherokee definitely will be doing future business there. Told all my friends about their great customer service More

by leishlar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Stout, Wes Kintner
April 01, 2021

Came in for a recall issue. Quick fix while I waited. Friendly and professional. A+ experience. Don’t remember a name but she might have been Jennifer. This was a no- charge recall repair. More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Possibly Jennifer
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